International Journal of Lean Six Sigma, Journal Year: 2025, Volume and Issue: unknown
Published: March 20, 2025
Purpose Achieving operational excellence in supply chain management (SCM) is essential for enhancing customer satisfaction, improving efficiency, and sustaining industrial competitiveness. This paper aims to develop an integrated Lean Six Sigma (LSS) framework optimize SCM by minimizing waste, process reliability responsiveness. The framework’s effectiveness validated through a case study spare parts manufacturing company Egypt, demonstrating its practical application impact. Design/methodology/approach identifies critical success factors (CSFs) effective LSS implementation SCM. A structured DMAIC (Define-Measure-Analyze-Improve-Control) approach applied, offering data-driven methodology optimizing performance ensuring sustainable improvements. Findings proposed significantly enhances satisfaction. Key improvements include product quality (85%–89%), sigma level (2.5–2.7) processing time reduction (645–370 h/ton), Overall Equipment Effectiveness (OEE) increases (75% 81%), value-added activity enhancement (50% 54%), satisfaction growth (87% 89%). These improvements, achieved methodologies, drive defect reduction, workflow optimization, enhanced equipment utilization culture of continuous improvement, long-term excellence. Research limitations/implications study’s scope was limited single specific context. Future research should explore the broader applicability LSS-SCM across various sectors, including services, assess versatility generalizability. Expanding will provide valuable insights into adaptability potential impact different industries. Practical implications provides replicable managers engineers enhance performance, streamline production processes, strengthen resilience. It offers practical, strategies integrating SCM, enabling organizations reduce waste achieve competitive advantage. Originality/value presents comprehensive, empirically optimization. By tools, novel, systematic resilience modern chains, fostering improvement
Language: Английский