Abstract
This
research
investigates
transformational
leadership
and
how
it
could
improve
employee
performance
through
the
mediation
role
of
work
engagement
in
hospitality
industry.
Having
qualities
is
imperative
industry,
which
has
become
one
largest
global
economic
sectors.
Since
organizations
are
working
a
fast-changing
environment,
they
should
embrace
behaviors
to
maintain
high-performing
employees.
The
data
this
was
collected
from
rank-and
file
employees
Jordanian
five-star
hotels
using
an
online
questionnaire.
led
gathering
293
questionnaire
responses,
that
were
cleansed
qualified
for
analysis
AMOS
software.
results
obtained
indicate
can
direct
adopt
participatory
empowering
their
overall
performance.
also
confirm
leaders
harness
skills
enhance
organizational
engaging
vision
jobs.
concludes
by
emphasizing
as
critical
determinants
competitive
service
levels
quality.
practically
helps
managers
within
industry
productivity
outcomes
developing
tailored
sustainable
strategies
engage
Interdisciplinary Journal of Information Knowledge and Management,
Год журнала:
2024,
Номер
19, С. 001 - 001
Опубликована: Янв. 1, 2024
Aim/Purpose:
This
study
investigates
the
drivers
of
user
satisfaction
in
e-government
services
and
its
influence
on
continued
use
intention
citizen
trust
government.
It
employs
integration
Technology
Acceptance
Model
(TAM)
Information
System
Success
(ISSM).
Background:
Electronic
government,
transforming
citizen-state
interactions,
has
gained
momentum
worldwide,
including
India,
where
aim
is
to
leverage
technology
improve
services,
streamline
administration,
engage
public.
While
prior
research
explored
factors
influencing
with
globally,
this
area
been
relatively
unexplored
particularly
post-COVID
era.
Challenges
widespread
adoption
India
include
a
large
diverse
population,
limited
digital
infrastructure
rural
areas,
low
literacy,
weak
data
protection
regulations.
Additionally,
global
declines
trust,
attributed
economic
concerns,
corruption,
information
disclosures,
further
complicate
scenario.
seeks
investigate
various
continuance
usage
India.
also
aims
understand
how
these
contribute
building
citizens’
Methodology:
The
were
collected
by
utilizing
survey
items
satisfaction,
derived
from
existing
literature
systems
e-government.
Responses
501
Indian
participants,
using
an
online
questionnaire,
analyzed
PLS-SEM.
Contribution:
makes
dual
contribution
domain.
First,
it
introduces
comprehensive
model
that
examines
users’
services.
proposed
integrates
TAM
ISSM.
Combining
models
allows
for
examination
intention.
By
analyzing
impact
through
integrated
model,
researchers
practitioners
gain
insights
into
complex
dynamics
involved.
Second,
uncovers
effects
residential
status
regarding
Findings
reveal
disparities
system
service
quality
across
different
segments.
Researchers
policymakers
should
consider
when
designing
ensure
intention,
trust.
Findings:
findings
indicate
information,
service,
system,
perceived
usefulness
play
important
roles
All
hypothesized
paths
significant,
except
ease
use.
Furthermore,
highlights
significantly
impacts
Recommendations
Practitioners:
suggest
government
authorities
focus
delivering
accurate,
comprehensive,
timely
secure,
glitch-free,
user-friendly
environment.
Implementing
interactive
accessible
interface,
ensuring
compatibility
devices,
implementing
swift
query
resolution
mechanisms
collectively
improving
satisfaction.
Conducting
awareness
training
initiatives,
providing
24×7
access
tutorials,
helpdesks,
technical
support,
clear
FAQs,
integrating
AI-driven
customer
support
can
seamless
experience.
Government
institutions
social
influence,
community
engagement,
media
campaigns
enhance
Promotional
campaigns,
incentive
programs,
endorsements,
testimonials
be
used
Recommendation
Researchers:
An
combining
ISSM
offers
robust
approach
thoroughly
evolving
digitalization
landscape
expansion,
aligning
ISSM’s
perspective,
enhances
demonstrating
other
emerging
economies.
Impact
Society:
Examining
their
subsequent
carries
significant
societal
implications.
establishment
transparent
accountable
governance
practices,
fostering
stronger
connection
between
governments
citizens.
Future
Research:
There
are
several
promising
avenues
explore
future
research.
Expanding
scope
incorporating
larger
sample
size
could
enable
more
thorough
analysis.
Alternatively,
delving
performance
specific
would
offer
greater
precision,
considering
treats
generically.
in-depth
interviews
longitudinal
studies
yield
understanding
dynamic
evolution
digitalization.
Advances in human resources management and organizational development book series,
Год журнала:
2025,
Номер
unknown, С. 399 - 422
Опубликована: Фев. 7, 2025
This
study
examines
the
essential
role
of
effective
leadership
in
managing
change
and
fostering
innovation
within
organizations.
It
highlights
how
can
drive
employee
engagement,
empower
teams,
promote
a
culture
creativity
while
considering
needs
current
future
generations.
investigates
strategies
for
integrating
digital
technologies,
enhancing
sustainability,
addressing
globalization
cross-cultural
challenges.
By
emphasizing
ethical
practices
social
responsibility,
it
underscores
significant
impact
on
society
education
sector.
advocates
further
exploration
to
provide
actionable
insights
that
improve
effectiveness.
envisions
transforming
universities
into
platforms
talent
development
with
focus
graduate
quality
promotion
governance
accountability.
Ultimately,
this
work
aims
equip
leaders
tools
navigate
evolving
challenges,
achieve
organizational
success,
contribute
positively
societal
well-being,
serving
as
valuable
resource
scholars
practitioners.
Management Decision,
Год журнала:
2025,
Номер
unknown
Опубликована: Март 13, 2025
Purpose
Using
conservation
of
resources
(COR)
theory,
this
study
examines
the
association
between
leader
knowledge-sharing
behavior
(LKSB)
and
employee
innovative
work
(IWB)
with
mediating
role
efficiency
moderating
learning
goal
orientation.
Design/methodology/approach
Data
were
collected
from
314
employees
their
supervisors
working
in
banking
industry
Pakistan.
Findings
A
multilevel
analysis
revealed
that
LKSB
was
positively
related
to
employees’
IWB
through
increased
efficiency.
The
direct
indirect
associations
significant
when
orientation
high.
Originality/value
This
research
is
novel,
as
it
among
first
studies
examine
mechanism
relationship
IWB.
It
also
explores
relationship.
Specifically,
tests
a
moderated
mediation
model,
which
modeled
at
supervisory
level,
while
efficiency,
orientation,
are
individual
level.
Administrative Sciences,
Год журнала:
2024,
Номер
14(9), С. 191 - 191
Опубликована: Авг. 26, 2024
The
study
assesses
a
model
designed
to
investigate
the
mediating
impact
of
psychological
empowerment,
job
crafting,
and
proactive
personality,
examine
moderating
influence
person–organization
fit
on
relationship
between
ethical
leadership
employee
innovative
behavior.
A
sample
782
full-time
employees
from
various
industries
in
Jordan
were
surveyed
gather
data
leadership,
work
behaviors,
fit.
employed
an
empirical
research
design,
with
collected
through
surveys.
results
reveal
positive
correlation
behavior,
personality
as
mediators
this
relationship.
link
innovation
behaviors
is
also
moderated
by
study’s
suggests
that
practices
enhance
innovation.
Prioritizing
principles,
transparency,
fairness,
trust,
accountability
cultivates
culture
valuing
ethics
encouraging
provide
insights
boost
empowerment
highlight
importance
aligns
values
for
innovation-friendly
workplace.
Fit
considerations
should
be
incorporated
recruitment
retention
processes.
makes
significant
theoretical
contributions
synthesizing
theory
developing
comprehensive
framework
understand
how
influences
extends
prior
examining
role
emphasizing
aligning
individual
organizational
fostering
Journal of Applied Research in Higher Education,
Год журнала:
2024,
Номер
unknown
Опубликована: Авг. 3, 2024
Purpose
This
study
aims
to
examine
the
influence
of
performance
appraisal
on
Innovative
work
behavior
employees
in
public
sector
universities
Pakistan,
by
using
Ability,
Motivation,
and
Opportunity
framework.
Design/methodology/approach
A
newly
developed
framework
has
been
created
explore
how
appraisal,
self-efficacy,
organizational
climate
employees'
innovative
behavior.
The
collected
data
a
self-administered
questionnaire
from
who
Pakistan.
Findings
findings
this
revealed
positive
correlation
between
It
is
observed
that
self-efficacy
mediates
relationship
moderates
Originality/value
current
novel
unique
for
several
reasons.
But
main
contribution
validation
self-efficacy's
mediating
impact
as
well
validity
moderating
effect
Pakistan’s
universities,
where
large
number
students
have
enrolled
they
can
get
advantage
their
teacher's
improved
