Examining teachers’ behavioural intention of using generative artificial intelligence tools for teaching and learning based on the extended technology acceptance model DOI Creative Commons
Siu Cheung Kong, Yin Yang,

Chunyu Hou

и другие.

Computers and Education Artificial Intelligence, Год журнала: 2024, Номер 7, С. 100328 - 100328

Опубликована: Ноя. 1, 2024

Язык: Английский

The dark side of generative artificial intelligence: A critical analysis of controversies and risks of ChatGPT DOI Creative Commons
Krzysztof Wach, Cong Doanh Duong, Joanna Ejdys

и другие.

Entrepreneurial Business and Economics Review, Год журнала: 2023, Номер 11(2), С. 7 - 30

Опубликована: Янв. 1, 2023

Objective: The objective of the article is to provide a comprehensive identification and understanding challenges opportunities associated with use generative artificial intelligence (GAI) in business.This study sought develop conceptual framework that gathers negative aspects GAI development management economics, focus on ChatGPT. Research Design & Methods:The employed narrative critical literature review developed based prior literature.We used line deductive reasoning formulating our theoretical make study's overall structure rational productive.Therefore, this should be viewed as highlights controversies threats ChatGPT case study.Findings: Based conducted deep extensive query academic subject well professional press Internet portals, we identified various controversies, threats, defects, disadvantages GAI, particular ChatGPT.Next, grouped into clusters summarize seven main see.In opinion they are follows: (i) no regulation AI market urgent need for regulation, (ii) poor quality, lack quality control, disinformation, deepfake content, algorithmic bias, (iii) automationspurred job losses, (iv) personal data violation, social surveillance, privacy (v) manipulation, weakening ethics goodwill, (vi) widening socio-economic inequalities, (vii) technostress.Implications Recommendations: It important regulate AI/GAI market.Advocating crucial ensure level playing field, promote fair competition, protect intellectual property rights privacy, prevent potential geopolitical risks.The changing requires workers continuously acquire new (digital) skills through education retraining.As training systems becomes prominent category, it adapt take advantage opportunities.To mitigate risks related developers must prioritize ethical considerations work user security.To avoid manipulation weaken implement responsible practices guidelines: transparency usage, bias mitigation techniques, monitoring generated content harmful or misleading information.Contribution Value Added: This may aid bringing attention significance resolving legal arise from by drawing hazards these technologies.

Язык: Английский

Процитировано

267

Houston, we have a problem!: The use of ChatGPT in responding to customer complaints DOI
Erdoğan Koç, Sercan HATİPOĞLU, Oğuzhan KIVRAK

и другие.

Technology in Society, Год журнала: 2023, Номер 74, С. 102333 - 102333

Опубликована: Июль 25, 2023

Язык: Английский

Процитировано

63

The advantages and limitations of using ChatGPT to enhance technological research DOI
Stephen Rice, Sean R. Crouse, Scott R. Winter

и другие.

Technology in Society, Год журнала: 2023, Номер 76, С. 102426 - 102426

Опубликована: Ноя. 22, 2023

Язык: Английский

Процитировано

63

Intelligent automation implementation and corporate sustainability performance: The enabling role of corporate social responsibility strategy DOI Creative Commons
Morteza Ghobakhloo, Shahla Asadi, Mohammad Iranmanesh

и другие.

Technology in Society, Год журнала: 2023, Номер 74, С. 102301 - 102301

Опубликована: Июнь 19, 2023

Although Intelligent Automation (IA) represents the future of business automation, organizational implementation and sustainability performance this emerging technological innovation is vastly understudied. Understanding implications IA for critical since leveraging these technologies shapes operations policies that can promote sustainable digitalization automation practices. We study how firms' technological, organizational, environmental, human resource contexts impact implementation. The further explains may associate with firm's triple bottom line while accounting moderating role corporate social responsibility strategy. surveyed 207 multinational firms in 2022 used partial least square-structural equation modeling to test hypothesized relationships. Results showed mainly determined by characteristics internal environment, such as absorptive capacity, employee socio-behavioral concerns, capital competency. offer valuable opportunities boosting economic environmental performance. Nonetheless, a double-edged sword sustainability, harming values implementing informal strategies. Conversely, formal strategy have significantly higher opportunity transform value into Findings are expected assist managers decision-makers streamlining an impartial transition organizations toward automation.

Язык: Английский

Процитировано

45

Chatbots and AI in Education (AIEd) tools: The good, the bad, and the ugly DOI Open Access
Augustine O. Ifelebuegu,

Peace Kulume,

Perpetua Cherukut

и другие.

Journal of Applied Learning & Teaching, Год журнала: 2023, Номер 6(2)

Опубликована: Сен. 26, 2023

As the application of Artificial Intelligence (AI) continues to permeate various sectors, educational landscape is no exception. Several AI in education (AIEd) applications, like chatbots, present an intriguing array opportunities and challenges. This paper provides in-depth exploration use role research, focusing on benefits (the good) potential pitfalls bad ugly) associated with deployment chatbots other AIEDs. The explored include personalised learning, facilitation administrative tasks, enriched research capabilities, provision a platform for collaboration. These advantages are balanced against downsides, such as job displacement, misinformation, plagiarism, erosion human connection. Ethical considerations, particularly concerning data privacy, bias reinforcement, digital divide, also examined. Conclusions drawn from this analysis stress importance striking balance between capabilities elements education, well developing comprehensive ethical frameworks contexts.

Язык: Английский

Процитировано

44

Forecasting the Future: The Interplay of Artificial Intelligence, Innovation, and Competitiveness and its Effect on the Global Economy DOI Open Access
Chinasa Susan Adigwe, Oluwaseun Oladeji Olaniyi, Samuel Oladiipo Olabanji

и другие.

Asian Journal of Economics Business and Accounting, Год журнала: 2024, Номер 24(4), С. 126 - 146

Опубликована: Фев. 26, 2024

The study investigates the profound impact of Artificial Intelligence (AI) on various facets global economic landscape. Against a backdrop rapid technological advancements, draws context pivotal IMF report highlighting transformative potential AI. suggests that AI could modify, replace, or transform about 60% jobs in advanced economies and significant proportion emerging low-income countries, reflecting paradigm shift employment structures. core objective this is to thoroughly examine role AI-driven innovation organizational competitiveness, its community development socioeconomic dynamics, implications national policies trends. A quantitative research methodology was employed, involving structured survey targeting diverse group professionals industries. meticulously designed capture insights into participants' experiences perceptions regarding implementation impacts. total 642 valid responses from consultants, technology enthusiasts, industry experts, policymakers provided robust dataset for analyzing study's four hypotheses. findings reveal integration significantly bolsters echoing contemporary literature. Higher levels adoption communities are linked improved outcomes, albeit with risk intensifying existing inequalities. On scale, strategies focusing correlate enhanced competitiveness. Furthermore, business processes markedly influences workforce necessitating shifts skill requirements job roles. In light these findings, paper recommends strategic within businesses, equitable policy frameworks deployment, focus strategies, substantial investment training, international collaboration ethics imperative maximizingAI's benefits while mitigating risks.

Язык: Английский

Процитировано

37

The paradoxes of generative AI-enabled customer service: A guide for managers DOI Creative Commons
Carla Ferraro, Vlad Demsar, Sean Sands

и другие.

Business Horizons, Год журнала: 2024, Номер 67(5), С. 549 - 559

Опубликована: Апрель 21, 2024

Generative artificial intelligence (Gen AI) presents a disruptive innovation for brands and society, the power of which is still yet to be realized. In context customer service, Gen AI affords companies new possibilities communicate, connect, engage customers. This article draws on scholarly research consultation with service leaders present discuss in specifically chatbots. Importantly, this potential paradoxes enabled adding debate about role impact brands. Specifically, we six namely: connected isolated, lower cost higher price, quality less empathy, satisfied frustrated, personalized intrusive, powerful vulnerable. For each paradox, suggest brand response strategies mitigate downside manage upside.

Язык: Английский

Процитировано

35

Exploring collaborative decision-making: A quasi-experimental study of human and Generative AI interaction DOI Creative Commons
Xinyue Hao, Emrah Demir, Daniel Eyers

и другие.

Technology in Society, Год журнала: 2024, Номер 78, С. 102662 - 102662

Опубликована: Июль 17, 2024

This paper explores the effects of integrating Generative Artificial Intelligence (GAI) into decision-making processes within organizations, employing a quasi-experimental pretest-posttest design. The study examines synergistic interaction between Human (HI) and GAI across four group scenarios three global organizations renowned for their cutting-edge operational techniques. research progresses through several phases: identifying problems, collecting baseline data on decision-making, implementing AI interventions, evaluating outcomes post-intervention to identify shifts in performance. results demonstrate that effectively reduces human cognitive burdens mitigates heuristic biases by offering data-driven support predictive analytics, grounded System 2 reasoning. is particularly valuable complex situations characterized unfamiliarity information overload, where intuitive, 1 thinking less effective. However, also uncovers challenges related integration, such as potential over-reliance technology, intrinsic 'out-of-the-box' without contextual creativity. To address these issues, this proposes an innovative strategic framework HI-GAI collaboration emphasizes transparency, accountability, inclusiveness.

Язык: Английский

Процитировано

23

A systematic review and meta-analysis of artificial neural network, machine learning, deep learning, and ensemble learning approaches in field of geotechnical engineering DOI Creative Commons
Elaheh Yaghoubi, Elnaz Yaghoubi, Ahmed A. Khamees

и другие.

Neural Computing and Applications, Год журнала: 2024, Номер 36(21), С. 12655 - 12699

Опубликована: Май 13, 2024

Abstract Artificial neural networks (ANN), machine learning (ML), deep (DL), and ensemble (EL) are four outstanding approaches that enable algorithms to extract information from data make predictions or decisions autonomously without the need for direct instructions. ANN, ML, DL, EL models have found extensive application in predicting geotechnical geoenvironmental parameters. This research aims provide a comprehensive assessment of applications addressing forecasting within field related engineering, including soil mechanics, foundation rock environmental geotechnics, transportation geotechnics. Previous studies not collectively examined all algorithms—ANN, EL—and explored their advantages disadvantages engineering. categorize address this gap existing literature systematically. An dataset relevant was gathered Web Science subjected an analysis based on approach, primary focus objectives, year publication, geographical distribution, results. Additionally, study included co-occurrence keyword covered techniques, systematic reviews, review articles data, sourced Scopus database through Elsevier Journal, were then visualized using VOS Viewer further examination. The results demonstrated ANN is widely utilized despite proven potential methods engineering due real-world laboratory civil engineers often encounter. However, when it comes behavior scenarios, techniques outperform three other methods. discussed here assist understanding benefits geo area. enables practitioners select most suitable creating certainty resilient ecosystem.

Язык: Английский

Процитировано

21

Revisiting the role of HR in the age of AI: bringing humans and machines closer together in the workplace DOI Creative Commons
Ali Fenwick, Gábor Molnár,

Piper Frangos

и другие.

Frontiers in Artificial Intelligence, Год журнала: 2024, Номер 6

Опубликована: Янв. 15, 2024

The functions of human resource management (HRM) have changed radically in the past 20 years due to market and technological forces, becoming more cross-functional data-driven. In age AI, role HRM professionals organizations continues evolve. Artificial intelligence (AI) is transforming many practices throughout creating system process efficiencies, performing advanced data analysis, contributing value creation organization. A growing body evidence highlights benefits AI brings field HRM. Despite increased interest AI-HRM scholarship, focus on human-AI interaction at work AI-based technologies for limited fragmented. Moreover, lack considerations tech design deployment can hamper digital transformation efforts. This paper provides a contemporary forward-looking perspective strategic human-centric plays within as becomes integrated workplace. Spanning three distinct phases integration (technocratic, integrated, fully-embedded), it examines technical, human, ethical challenges each phase suggestions how overcome them using approach. Our importance evolving AI-driven organization roadmap bring humans machines closer together

Язык: Английский

Процитировано

20