Data-Driven approaches to improve customer experience in banking: Techniques and outcomes DOI Creative Commons

Ibrahim Adedeji Adeniran,

Angela Omozele Abhulimen,

Anwuli Nkemchor Obiki-Osafiele

и другие.

International Journal of Management & Entrepreneurship Research, Год журнала: 2024, Номер 6(8), С. 2797 - 2818

Опубликована: Авг. 30, 2024

The banking industry is undergoing a significant transformation driven by the integration of data-driven approaches aimed at enhancing customer experience. This evolution essential for banks to maintain competitive advantage, foster loyalty, and adapt rapidly changing digital landscape. By leveraging vast amounts data, can gain profound insights into behavior, preferences, needs, enabling delivery more personalized, efficient, secure services. review delves key techniques employed in consequential outcomes. Advanced data analytics allows segment their base distinct groups based on demographics, behaviours, financial needs. Techniques such as machine learning algorithms clustering identify patterns within facilitating creation targeted products For instance, solutions be specifically designed tech-savvy millennials, while tailored advice might suitable older customers. segmentation helps addressing unique needs different effectively. Utilizing historical predictive models forecast future behaviors trends. capability enables anticipate predicting which customers interested applying mortgage or those who could benefit from advisory Predictive also aids identifying risk churn, allowing implement retention strategies proactively. Through insights, offer highly personalized experiences. Recommendation systems, akin used leading e-commerce platforms, suggest relevant services individual profiles transaction histories. level personalization not only enhances experience but increases likelihood successful cross-selling upselling efforts. Employing Natural Language Processing (NLP) sentiment analysis, analyze feedback various sources, including social media, surveys, call center interactions. Understanding promptly address issues, improve service quality, build stronger, positive relationships with Data-driven are pivotal mitigating fraudulent activities. Machine detect anomalies indicative fraud. Real-time monitoring systems flag suspicious activities, thereby protecting maintaining trust system. Personalized proactive offerings significantly boost satisfaction. Customers appreciate experiences quick resolution higher levels satisfaction increased brand loyalty. Automation routine tasks maintenance streamline operations. efficiency reduces workload bank staff, them focus complex resulting cost savings improved delivery. real-time strengthen management capabilities. Banks better assess credit risks, manage fraud, ensure compliance regulatory requirements, thus safeguarding assets reputation. Effective targeting drive product uptake retention. Enhanced opportunities contribute revenue growth profitability, match Insights derived inform development new evolving continuous innovation keeps providing application advanced analytics, learning, NLP boosts loyalty drives operational efficiency, improves management, fosters growth. As continue innovate strategies, appears promising dynamic. ability evolve technological advancements will crucial customer-centric staying ahead sector. Keywords: Data-Driven, Banking, Customer Feedback.

Язык: Английский

Revolutionizing community health literacy: The power of digital health tools in rural areas of the US and Africa DOI Creative Commons

Chukwudi Cosmos Maha,

Tolulope Olagoke Kolawole,

Samira Abdul

и другие.

GSC Advanced Research and Reviews, Год журнала: 2024, Номер 19(2), С. 286 - 296

Опубликована: Май 29, 2024

Access to quality healthcare remains a challenge in rural areas of both the United States and Africa, where limited resources infrastructure hinder delivery essential services. This review explores role digital health tools improving community literacy outcomes these underserved regions. By leveraging technologies such as mobile applications, telemedicine, educational platforms, communities can access valuable information, connect with providers remotely, receive timely support for managing their health. In States, have potential bridge gap between patients providers, especially those living remote facilities. These enable individuals monitor conditions, resources, virtual consultations, overall empowering them take control Similarly, is often lacking, offer lifeline Mobile applications provide information on preventive care, disease management, nutrition, helping make informed decisions about Telemedicine services professionals, enabling consultations reducing need travel distant However, widespread adoption faces several challenges, including internet connectivity, low rates, cultural barriers. Addressing challenges requires multi-faceted approach, infrastructure, providing training, adapting meet linguistic needs local communities. conclusion, revolutionize Africa. overcoming barriers tailored services, empower health, ultimately leading improved well-being

Язык: Английский

Процитировано

15

Transforming mental health care: Telemedicine as a game-changer for low-income communities in the US and Africa DOI Creative Commons

Chukwudi Cosmos Maha,

Tolulope Olagoke Kolawole,

Samira Abdul

и другие.

GSC Advanced Research and Reviews, Год журнала: 2024, Номер 19(2), С. 275 - 285

Опубликована: Май 29, 2024

Telemedicine is transforming mental health care, particularly in low-income communities the US and Africa, where access to traditional services limited. This review explores how telemedicine revolutionizing care delivery, addressing barriers access, improving outcomes for underserved populations. In communities, accessing can be challenging due factors such as lack of healthcare infrastructure, stigma, limited financial resources. Telemedicine, which involves providing remotely using telecommunications technology, offers a solution these challenges by enabling patients receive from anywhere, including their homes. impactful often Through telemedicine, individuals timely convenient leading improved reduced costs. highlights benefits increased convenience, stigma. It also discusses implementing technological regulatory issues, proposes strategies address challenges. Overall, has potential revolutionize delivery

Язык: Английский

Процитировано

15

Renewable energy expansion: Legal strategies for overcoming regulatory barriers and promoting innovation DOI Creative Commons

Portia Oduro,

Peter Simpa,

Darlington Eze Ekechukwu

и другие.

World Journal of Advanced Engineering Technology and Sciences, Год журнала: 2024, Номер 12(1), С. 168 - 186

Опубликована: Май 29, 2024

The expansion of renewable energy sources is pivotal in mitigating climate change and transitioning towards a sustainable future. However, the realization this transition faces numerous regulatory barriers that impede deployment integration technologies. This abstract explores legal strategies essential for overcoming these promoting innovation expansion. Regulatory hurdles often stem from outdated policies, complex permitting processes, conflicting regulations at various governmental levels. Moreover, uncertainties surrounding property rights, land use, interconnection standards pose significant challenges to developers investors. To address barriers, frameworks must evolve accommodate unique characteristics requirements projects. Effective encompass range interventions, including streamlining procedures, harmonizing across jurisdictions, providing clarity on contractual frameworks. Furthermore, innovative policy mechanisms such as feed-in tariffs, portfolio standards, tax incentives can incentivize while ensuring compliance. Promoting requires proactive approach reform. involves fostering collaboration between policymakers, industry stakeholders, experts identify bottlenecks develop tailored solutions. Additionally, flexible allow experimentation adaptation technological advancements are driving sector. Case studies jurisdictions illustrate successful employed overcome promote These examples highlight importance stakeholder engagement, adaptive governance structures facilitating economy. In conclusion, multifaceted combines legal, policy, By adopting strategies, policymakers create an enabling environment fosters deployment, accelerates innovation, advances

Язык: Английский

Процитировано

12

Nutritional breakthroughs: Dietary interventions to prevent liver and kidney diseases in the US and Africa DOI Creative Commons

Chukwudi Cosmos Maha,

Tolulope Olagoke Kolawole,

Samira Abdul

и другие.

International Medical Science Research Journal, Год журнала: 2024, Номер 4(6), С. 632 - 646

Опубликована: Июнь 6, 2024

Nutritional breakthroughs have the potential to revolutionize prevention and management of liver kidney diseases in both United States Africa. Liver are significant public health concerns globally, with risk factors including poor diet, obesity, diabetes, hypertension. Dietary interventions offer a promising approach reducing burden these diseases, as diet plays crucial role their development progression. In recent years, research has highlighted importance specific nutrients dietary patterns promoting health. For example, studies shown that rich fruits, vegetables, whole grains, lean proteins can help prevent manage diseases. These foods high antioxidants, vitamins, minerals, which play key roles inflammation, oxidative stress, developing fatty disease, cirrhosis, chronic disease. Furthermore, emerging suggests certain components, such omega-3 acids, polyphenols, prebiotics, may protective effects on kidneys. improve function, reduce fibrosis stones, enhance overall organ Africa, where is rising due urbanization changes habits, nutritional cost-effective sustainable preventing By traditional African diets, plant-based foods, fiber, healthy fats, efforts incidence region. Overall, strategies for eating habits incorporating into daily individuals take proactive steps protect Keywords: Breakthroughs; Interventions; Prevent; Diseases; Kidney Diseases.

Язык: Английский

Процитировано

12

Innovative community-based strategies to combat adolescent substance use in urban areas of the US and Africa DOI Creative Commons

Chukwudi Cosmos Maha,

Tolulope Olagoke Kolawole,

Samira Abdul

и другие.

International Journal of Applied Research in Social Sciences, Год журнала: 2024, Номер 6(6), С. 1048 - 1067

Опубликована: Июнь 6, 2024

Adolescent substance use remains a pervasive challenge in urban areas across the United States and Africa, posing significant threats to health, well-being, future potential of young populations. Addressing this issue necessitates innovative, community-based strategies that are culturally relevant adaptable unique socio-economic contexts different regions. This comparative analysis explores various innovative approaches employed settings US Africa combat adolescent use, highlighting efficacy adaptability these strategies. In US, initiatives often leverage multi-sectoral collaboration involving schools, healthcare providers, local government, non-profit organizations. Programs such as Drug-Free Communities (DFC) Support Program emphasize community mobilization, youth engagement, creation coalitions drive prevention efforts. Techniques like peer mentoring, family-based interventions, integration technology through mobile apps social media campaigns pivotal Evidence shows not only reduce but also foster resilience healthy lifestyle choices among adolescents. Conversely, rooted cultural practices structures. Initiatives education programs, which harness influence respected members elders, instrumental. Additionally, partnerships with organizations religious institutions play crucial role disseminating preventive messages providing support services. "U-Turn" South utilize holistic approach, incorporating vocational training, counseling, service rehabilitate reintegrate affected youth. Mobile health (mHealth) solutions, leveraging widespread phones, have shown promise delivering intervention underscores importance tailoring benefits cross-continental learning collaboration. By sharing best adapting successful elements from each region, communities both can enhance their efforts use. The study concludes policy recommendations practical guidelines for implementing sustaining effective ultimately aiming healthier, drug-free environments adolescents worldwide. Keywords: Innovative, Community-Based Strategies, Substance Use, Urban Areas, Combat.

Язык: Английский

Процитировано

12

Enhancing business intelligence in e-commerce: Utilizing advanced data integration for real-time insights DOI Creative Commons

Omorinsola Bibire Seyi- Lande,

Ebunoluwa Johnson,

Gbenga Sheriff Adeleke

и другие.

International Journal of Management & Entrepreneurship Research, Год журнала: 2024, Номер 6(6), С. 1936 - 1953

Опубликована: Июнь 13, 2024

This paper explores how advanced data integration techniques and real-time insights can significantly enhance BI in the e-commerce sector. By leveraging methods such as ETL, ELT, virtualization, API integration, streaming businesses achieve a comprehensive, unified view of their data. The enables dynamic pricing, personalized customer experiences, efficient inventory management, proactive fraud detection, improved support. Despite challenges silos, quality issues, scalability, security, technical complexity, solutions like governance, cloud computing, analytics tools address these obstacles. Future trends, including artificial intelligence, machine learning, edge block chains, fabric, promise to further transform e-commerce. Ultimately, are essential for companies stay competitive, optimize operations, satisfaction. In fast-paced competitive world e-commerce, ability make quick, informed decisions is crucial success. Business Intelligence (BI) plays vital role by transforming vast amounts into actionable that drive strategic operational efficiency. chain, Case studies from leading illustrate practical benefits implementing techniques, showcasing significant improvements efficiency Keywords: Intelligence, E-commerce Analytics, Data Integration, Real-Time Insights.

Язык: Английский

Процитировано

12

Navigating legal pathways: Optimizing energy sustainability through compliance, renewable integration, and maritime efficiency DOI Creative Commons

Portia Oduro,

Ngozi Samuel Uzougbo,

Munachi Chikodili Ugwu

и другие.

Engineering Science & Technology Journal, Год журнала: 2024, Номер 5(5), С. 1732 - 1751

Опубликована: Май 21, 2024

This concept paper explores the intricate interplay between legal frameworks and energy sustainability, focusing on compliance, renewable integration, maritime efficiency. The industry, a significant contributor to global emissions, faces unique challenges opportunities in transitioning towards sustainability. By examining current pathways best practices, this aims provide insights recommendations for optimizing sustainability sector. begins by outlining regulatory landscape, highlighting key international conventions, regional regulations, emerging trends shaping industry's agenda. It then delves into compliance faced stakeholders, including complexities, enforcement issues, need harmonization. also role of analyzing successful integration strategies, such as hybrid propulsion systems, wind-assisted propulsion, shore power solutions. highlights supporting adoption identifies further innovation. Furthermore, examines efficiency through lenses, discussing measures improve operational efficiency, reduce enhance overall considers impact digitalization, automation, data-driven technologies operations, emphasizing adapt these technological advancements. Based analyses, proposes policymakers, industry practitioners These include fostering cooperation, promoting investment, enhancing clarity mechanisms. In conclusion, underscores importance embracing integrating energy, can transition more sustainable future while navigating complex landscape effectively. Keywords: Energy, Sustainabiltiy, Policy, Renewable.

Язык: Английский

Процитировано

11

Harnessing data analytics: A new frontier in predicting and preventing non-communicable diseases in the US and Africa DOI Creative Commons

Chukwudi Cosmos Maha,

Tolulope Olagoke Kolawole,

Samira Abdul

и другие.

Computer Science & IT Research Journal, Год журнала: 2024, Номер 5(6), С. 1247 - 1264

Опубликована: Июнь 7, 2024

Non-communicable diseases (NCDs), including heart disease, diabetes, and cancer, represent a significant global health challenge, particularly in the US Africa. With rising prevalence rates, these chronic conditions strain healthcare systems economies. This Review explores how data analytics can revolutionize prediction prevention of NCDs regions, highlighting its potential to transform public strategies. Data encompasses range techniques, statistical analysis, machine learning, predictive modeling, extract meaningful insights from vast datasets. In US, where generate massive amounts electronic records (EHRs), enables identification risk factors, early detection diseases, personalized intervention For instance, algorithms analyze patient identify individuals at high for developing NCDs, allowing timely targeted preventive measures. Africa, integration faces unique challenges opportunities. While continent has less extensive infrastructure compared mobile (mHealth) technologies offer promising solution. By leveraging devices, be collected, analyzed, utilized monitor manage remote underserved communities. also aid understanding socio-economic environmental determinants providing comprehensive view factors contributing disease prevalence. Comparatively, both regions benefit shared knowledge collaborative efforts harnessing NCD prevention. Cross-continental partnerships facilitate exchange expertise, technology, best practices, fostering innovation improving outcomes. Furthermore, ethical considerations privacy must prioritized ensure responsible equitable use data. conclusion, holds immense predict prevent advanced analytical move towards more proactive approaches management. Embracing this new frontier requires investment infrastructure, capacity building, cross-regional collaboration, ultimately paving way healthier populations sustainable systems. Keywords: Harnessing, Analytics, Frontier, Predicting Non- Communicable Diseases, Preventing.

Язык: Английский

Процитировано

11

Predictive analytics for financial inclusion: Using machine learning to improve credit access for under banked populations DOI Creative Commons

Chioma Susan Nwaimo,

Ayodeji Enoch Adegbola,

Mayokun Daniel Adegbola

и другие.

Computer Science & IT Research Journal, Год журнала: 2024, Номер 5(6), С. 1358 - 1373

Опубликована: Июнь 7, 2024

This paper explores the application of predictive analytics and machine learning techniques to enhance credit assessment lending practices. By leveraging alternative data sources, such as mobile phone usage, social media activity, transactional records, models can provide more accurate risk evaluations for individuals with limited traditional financial histories. The study demonstrates efficacy these through empirical analysis, showcasing their potential reduce default rates while increasing approval applicants. Furthermore, discusses ethical considerations biases associated use non-traditional in scoring. findings underscore transformative impact fostering inclusion, offering practical insights policymakers, institutions, technology developers aiming bridge gap under banked communities. delves into enhancing inclusion by improving access populations. Traditional scoring methods often fail accurately assess creditworthiness lacking conventional histories, thereby excluding a significant portion population from services. incorporating sources interactions, utility payments, offer comprehensive precise evaluations. research methodology involves developing testing various algorithms, including decision trees, random forests, neural networks, predict creditworthiness. are trained validated on datasets that include both sources. performance is measured against standard metrics accuracy, precision, recall, area receiver operating characteristic (ROC) curve. Empirical results indicate utilizing significantly outperform methods, leading higher applicants maintaining or management standards. Keywords: Financial, Inclusion, Predictive, Analytics, Machine Learning, Alternative Data.

Язык: Английский

Процитировано

8

Leveraging big data for agile transformation in technology firms: Implementation and best practices DOI Creative Commons

Bayode Dona Simpson,

E.S. Johnson,

Gbenga Sheriff Adeleke

и другие.

Engineering Science & Technology Journal, Год журнала: 2024, Номер 5(6), С. 1952 - 1968

Опубликована: Июнь 13, 2024

The rapid pace of technological advancements and the increasing demand for innovation have compelled technology firms to adopt Agile methodologies, which promote flexibility, speed, customer-centric development. Concurrently, explosion Big Data has provided these with unprecedented opportunities enhance their decision-making processes, optimize operations, gain deeper insights into market customer behaviors. This review explores integration transformation in firms, emphasizing implementation strategies best practices maximize benefits both paradigms. involves shifting from traditional, linear development processes iterative incremental methodologies that facilitate continuous improvement adaptation. Data, characterized by its volume, velocity, variety, veracity, offers valuable can drive more informed strategic within frameworks. significantly product cycles, improve satisfaction, streamline operations. requires a well-defined strategy includes setting clear objectives, building robust data infrastructure, ensuring quality security. Establishing success metrics aligned business goals is crucial measuring impact initiatives. Building scalable infrastructure deploying advanced collection, storage, processing solutions handle diverse voluminous typical firms. Ensuring integrity essential deriving accurate inform processes. Integrating incorporating analytics ceremonies such as sprint planning, reviews, retrospectives. facilitates real-time feedback delivery, allowing teams respond swiftly changes products iteratively. Developing competency another critical aspect, requiring investments training, upskilling employees, hiring science talent interpret leverage effectively. Best leveraging include cultivating data-driven culture encourages literacy promotes transparency collaboration across organization. Advanced artificial intelligence (AI) play pivotal role harnessing predictive enabling proactive decision-making. Implementing visualization tools helps understand complex patterns trends, enhancing ability make decisions. An approach recommended, starting pilot projects test refine initiatives before scaling them Regularly monitoring key performance indicators (KPIs) ensures remain objectives allows timely adjustments based on results. Collaboration stakeholders, including cross-functional customers, vital are effectively integrated efforts align needs. future looks promising, emerging technologies Internet Things (IoT), blockchain, AI poised further capabilities. However, must also navigate ethical legal considerations, privacy compliance, ensure responsible use analytics. Leveraging powerful combination adaptability, insights. By adopting adhering practices, achieve significant operational efficiencies, enhanced development, improved positioning themselves sustained rapidly evolving landscape. Keywords: Transformation, Technology Firm, Practices.

Язык: Английский

Процитировано

6