Business Perspectives and Research,
Journal Year:
2025,
Volume and Issue:
unknown
Published: April 30, 2025
The
fitness
sector
is
experiencing
a
swift
digital
shift,
leading
businesses
to
emphasize
customer
loyalty.
This
research
examined
the
impact
of
transformation
on
loyalty
in
services
and
mediating
influence
experience
this
relationship.
Based
Stimulus-Organism-Response
framework
Trust-Commitment
theory,
hypotheses
were
evaluated
based
data
from
312
service
users
Vietnam.
Analysis
using
structural
equation
modeling
indicated
that
capabilities
perceptions
quality,
mediated
by
trust
commitment
relationship,
positively
affect
outcomes
provide
clearer
understanding
how
activities,
serving
as
stimuli,
shaping
experience,
which
facilitated
commitment.
results
pointed
out
significance
providers
embracing
customer-focused
strategy,
emphasizing
actions
cultivate
encourage
dedication
promote
lasting
Fitness
must
enhance
long-term
relationships
increasing
Journal of Enterprising Communities People and Places in the Global Economy,
Journal Year:
2025,
Volume and Issue:
unknown
Published: April 16, 2025
Purpose
Building
digital
supply
chains
to
strengthen
chain
viability
(SCV)
has
become
essential
for
manufacturing
firms
seeking
competitiveness.
However,
the
roles
of
capabilities
(DSCC),
leadership
(DL),
resilience
(SCRe)
and
their
impact
on
SCV
remain
underexplored.
Based
contextual
practice-based
view,
this
study
aims
investigate
whether
DSCC
DL,
when
integrated
with
SCRe,
could
realize
SCV.
Design/methodology/approach
Using
a
survey
data
set
349
Ghanaian
small
medium
enterprises
(SMEs)
from
different
industries,
empirically
tests
mediated
moderated
model
validate
its
hypotheses.
It
also
conducts
hierarchical
linear
modeling
bootstrapping
test
study’s
Findings
The
results
show
that
DL
positively
enhance
SCRe.
SCRe
partially
mediates
effect
moderates
relationship
between
SCV,
but
there
is
statistically
insignificant
evidence
relationship.
Originality/value
To
best
authors’
knowledge,
one
very
first
attempts
develop
an
by
exploring
interplay
among
capabilities,
resilience.
findings
contribute
transformation
management
literature
systematically
investigating
explanatory
variables
(digital
SC
leadership)
–
practices
(DSCP)
intermediate
outcomes
(SCR)
performance
(SCV).
paper
offers
fresh
practical
insights
owners/managers
SMEs,
governments
policymakers
which
they
can
understand
how
navigate
literacy
drive
viability.
Practically,
managers
should
prioritize
investments
in
as
both
focus
be
implementing
tools
like
inventory
tracking
systems
supplier
communication
platforms,
rather
than
extensive
development
programs.
Journal of Enterprise Information Management,
Journal Year:
2025,
Volume and Issue:
unknown
Published: April 19, 2025
Purpose
The
research
paper
assesses
the
anticipated
risk
mitigation
strategies
(RMS)
for
successfully
adopting
digital
supply
chain
management
(DSCM).
It
helps
to
enhance
performance
and
achieve
organizational
excellence.
Design/methodology/approach
Risk
are
analyzed
using
fuzzy-analytic
hierarchy
process
(F-AHP).
Furthermore,
sensitivity
analysis
is
done
by
changing
weight
of
RMS
analyze
their
impact
on
final
ranking.
Findings
were
categorized
into
five
categories,
namely
Cybersecurity
Data
Protection
(CDP),
Digitalization
Organization
(DO),
Supply
Chain
Visibility
Transparency
(SCVT),
Quality
Management
(DQM),
Change
Alliance
(CMA).
findings
show
that
“developing
a
roadmap
latest
systems
processes”
“investing
in
integrating
technologies
streamlined
data
flows
chain”
top
strategies.
Practical
implications
results
benefit
industry
personnel
practitioners
considering
DSCM
adoption.
Prioritization
will
help
understand
its
relative
importance,
thereby
facilitating
focus
more
critical
aspects.
Therefore,
organizations
can
adopt
these
agility,
responsiveness
overall
business
performance.
Originality/value
This
contributes
field
employing
F-AHP
method
evaluate
RMS.
Considering
uncertainties
ambiguities,
incorporating
fuzzy
logic
adds
originality
robustness
assessment
process.
study’s
prioritization
context
novelty
existing
body
knowledge.
Business Perspectives and Research,
Journal Year:
2025,
Volume and Issue:
unknown
Published: April 30, 2025
The
fitness
sector
is
experiencing
a
swift
digital
shift,
leading
businesses
to
emphasize
customer
loyalty.
This
research
examined
the
impact
of
transformation
on
loyalty
in
services
and
mediating
influence
experience
this
relationship.
Based
Stimulus-Organism-Response
framework
Trust-Commitment
theory,
hypotheses
were
evaluated
based
data
from
312
service
users
Vietnam.
Analysis
using
structural
equation
modeling
indicated
that
capabilities
perceptions
quality,
mediated
by
trust
commitment
relationship,
positively
affect
outcomes
provide
clearer
understanding
how
activities,
serving
as
stimuli,
shaping
experience,
which
facilitated
commitment.
results
pointed
out
significance
providers
embracing
customer-focused
strategy,
emphasizing
actions
cultivate
encourage
dedication
promote
lasting
Fitness
must
enhance
long-term
relationships
increasing
