Asian Journal of Engineering Social and Health,
Journal Year:
2024,
Volume and Issue:
3(6), P. 1359 - 1376
Published: June 21, 2024
This
study
aims
to
investigates
the
complex
dynamics
of
users'
intention
continue
using
food
delivery
applications,
examining
interplay
between
information
system
success
and
expectation
confirmation
models.
Additionally,
it
explores
influence
perceived
promotion,
time
saving,
moderating
effect
trust
on
inclination
persist
with
these
applications.
To
gather
data,
a
quantitative
survey
was
conducted
among
462
users
selected
through
non-probability
sampling
methods.
The
collected
data
then
analyzed
Structural
Equation
Modeling
(SEM),
employing
PLS-SEM
technique.
findings
reveal
that
all
examined
variables
confirmation,
usefulness,
quality,
service
enjoyment,
satisfaction
have
positive
apps.
Moreover,
highlights
crucial
role
in
amplifying
relationship
user
their
decision
services.
research
offers
valuable
insights
into
consumer
behavior
digital
age,
particularly
within
context
app
usage.
By
understanding
factors
drive
continued
engagement,
industry
practitioners
policymakers
can
develop
more
effective
strategies
improve
optimize
promotional
efforts,
ultimately
enhance
experiences
this
rapidly
evolving
landscape.
Advances in marketing, customer relationship management, and e-services book series,
Journal Year:
2024,
Volume and Issue:
unknown, P. 268 - 283
Published: May 13, 2024
This
study
creates
a
framework
by
looking
into
various
research
on
customer
acceptance
of
new
self-service
technologies
and
internet
purchasing
behaviour
systems.
According
to
this
research,
customers'
attitudes
towards
online
are
initially
influenced
the
direct
impacts
relevant
characteristics
shopping.
These
include
functional,
utilitarian
usefulness,
emotional
hedonic
characteristics.
It
looks
at
technology
theory
(TAM)
established
David
in
1989
reasoned
action
(TRA)
understand
factors
determining
users
shopping
for
using
technology.
also
provides
conceptual
models
brand
image
platform,
past
experiences
buyers,
information
related
product,
convenience
shoppers
trust
customers
Preventive Medicine Reports,
Journal Year:
2024,
Volume and Issue:
43, P. 102766 - 102766
Published: May 22, 2024
Online
food
delivery
services
(OFDS)
are
popular
for
purchasing
meals
prepared
outside
home,
increasing
access
to
energy-dense
and
nutrient-poor
foods.
This
adversely
impacts
dietary
choices
health
outcomes.
Our
study
examined
trends
in
OFDS
use
Australia,
Canada,
Mexico,
the
United
Kingdom
(UK),
States
(US)
from
2018
2021.
Repeated
annual
cross-sectional
data
was
sourced
International
Food
Policy
Study
five
countries
among
adults
over
18
years
(N
=
83,337).
Weighted
estimates
i)
proportion
of
respondent's
per
week
using
OFDS,
ii)
average
number
(and
standard
deviation
(SD))
purchased
were
assessed.
Logistic
regression
models
fitted.
increased
between
2018–2021
(Australia:
17
%
respondents
at
least
one
meal
last
7
days
25
2021,
Canada:
12
19
%,
Mexico:
28
38
UK:
US:
21
%).
Average
home
remained
consistent
all
time
(e.g.,
2.70
(SD
0.06)
2.63
2021).
However,
nearly
doubled
2021
0.45
0.03)
0.81
0.04)
is
substituting
conventional
forms
home.
Nutritional
quality
foods
sold,
marketing
practices
patterns
on
deserve
further
attention.
Advances in marketing, customer relationship management, and e-services book series,
Journal Year:
2025,
Volume and Issue:
unknown, P. 375 - 394
Published: Jan. 17, 2025
This
chapter
investigates
consumer
trust
and
perception
within
online
food
marketplaces,
a
rapidly
evolving
segment
of
the
digital
economy.
The
study
investigate
into
factors
influencing
confidence
in
these
platforms,
including
reliability
product
information,
transaction
security,
quality
customer
service.
It
examines
how
user
reviews,
ratings,
social
proof
contribute
to
shaping
perceptions
trustworthiness
vendors.
also
explores
impact
platform
design
usability
on
satisfaction
trust,
highlighting
role
transparency
experience
fostering
positive
perceptions.
By
analyzing
empirical
data,
provides
insights
marketplaces
can
enhance
improve
satisfaction,
thereby
driving
engagement
loyalty.
The TQM Journal,
Journal Year:
2025,
Volume and Issue:
unknown
Published: April 22, 2025
Purpose
This
study
examines
how
people
in
a
developing
country
feel
about
and
plan
to
use
app-based
land
services.
It
focuses
on
they
see
the
perceived
quality,
privacy
trust
of
these
also
attitude
affects
relationship
between
privacy,
desire
Design/methodology/approach
obtained
data
from
368
participants
through
self-administered
Google
survey
form.
Using
purposive
sampling,
questionnaires
were
delivered
respondents
by
email,
WhatsApp
Messenger.
The
SmartPLS-4
software
was
used
assess
construct
validity
hypothesised
path
coefficients.
Findings
study’s
findings
suggest
that
perceptions
substantially
impact
attitudes
towards
plays
mediating
role
connection
intention
trust.
Practical
implications
shows
important
it
is
for
service
providers
improve
change
people’s
minds
get
more
adopt
their
shaping
services
encourages
focus
changing
users’
intentions.
Originality/value
contributes
limited
literature
digital
provides
policymakers
valuable
insights
develop
effective
strategies
sustaining
innovation
increasing
adoption
rates.
Frontiers in Public Health,
Journal Year:
2024,
Volume and Issue:
11
Published: Jan. 8, 2024
Online
food
delivery
(OFD)
applications
provide
easy
access
to
food,
eliminating
the
need
for
cooking
and
meal
planning.
However,
they
predominantly
promote
processed
calorie-dense
foods,
potentially
impacting
diet
health.
This
study
aimed
describe
use
of
OFD
services
in
a
sample
Italian
workers
students,
explore
potential
determinants
usage
assess
possible
differences
between
these
two
categories.
International Journal of Consumer Studies,
Journal Year:
2024,
Volume and Issue:
48(3)
Published: May 1, 2024
Abstract
Numerous
studies
have
investigated
the
variables
that
are
associated
with
individuals'
behavioral
intention
to
use
online
food
delivery
(OFD)
services.
However,
some
shown
inconsistent
findings
in
relationships
between
different
variables.
This
study
aims
examine
influential
factors
leading
consumers'
OFD
The
meta‐analytic
structural
equation
modeling
approach
was
used
research
model,
which
involved
reviewing
and
analyzing
60
61
independent
samples
(
N
=
25,390).
results
revealed
convenience
had
a
significant
influence
on
perceived
ease
of
but
did
not
directly
affect
usefulness.
Price‐saving
orientation
significantly
influenced
perceptions
Additionally,
were
found
use,
usefulness,
trust,
these
ultimately
resulted
usage
Overall,
theoretically
contribute
extant
literature
services
can
help
companies
develop
better
ensure
continuous
by
consumers.
Devotion Journal of Research and Community Service,
Journal Year:
2024,
Volume and Issue:
5(1), P. 101 - 115
Published: Jan. 20, 2024
This
research
aims
to
analyze
the
influence
of
perceived
usefulness,
ease
use,
convenience
towards
attitude
then
desire
and
intention
use
online
food
delivery
application.
The
data
collection
techmique
method
uses
non
probability
sampling
with
purposive
google
form
questionnaire.
Data
were
collected
210
respondents
criteria
having
used
applications
for
at
least
last
three
months.
questionnaire
which
contains
21
statement
indicators
based
on
a
five-point
Likert
scale.
analytical
is
Structural
Equation
Modeling
(SEM)
Partial
Least
Square
(PLS).
result
showed
that
usefulness
had
positive
effect
attitude,
but
no
attitude.
Attitude
delivery.
managerial
implication
this
evaluate
application
continue
improve
usability
customers.