AI in the Workplace: Examining the Effects of ChatGPT on Information Support and Knowledge Acquisition DOI
Hyeon Jo, Do-Hyung Park

International Journal of Human-Computer Interaction, Journal Year: 2023, Volume and Issue: 40(23), P. 8091 - 8106

Published: Nov. 12, 2023

The rapid development and widespread adoption of artificial intelligence (AI) systems like ChatGPT in the workplace underscores need for a comprehensive understanding their implications on worker productivity, learning, determinants usage. This study elucidates antecedents outcomes using among workers, employing sample size 351 participants across various industries, aged between 20 40. Structural equation modeling (SEM) was employed analysis, providing robust perspective relationships variables. discovered that perceived self-learning hold significant positive associations with information support knowledge acquisition, both which further influence utilitarian benefits by users, thereby shaping intention to use ChatGPT. Utilitarian were found significantly enhance but did not directly impact its actual ChatGPT, however, positively correlate use. Among demographic factors, gender age identified as influencing use, whereas industry users impact. With these findings, this offers more profound how AI can contribute presents strategic insights practitioners looking effectively implement technologies.

Language: Английский

Unlocking the opportunities through ChatGPT Tool towards ameliorating the education system DOI Creative Commons
Mohd Javaid,

Abid Haleem,

Ravi Pratap Singh

et al.

BenchCouncil Transactions on Benchmarks Standards and Evaluations, Journal Year: 2023, Volume and Issue: 3(2), P. 100115 - 100115

Published: May 26, 2023

Artificial Intelligence (AI)-based ChatGPT developed by OpenAI is now widely accepted in several fields, including education. Students can learn about ideas and theories using this technology while generating content with it. built on State of the Art (SOA), like Deep Learning (DL), Natural Language Processing (NLP), Machine (ML), an extrapolation a class ML-NLP models known as Large Model (LLMs). It may be used to automate test assignment grading, giving instructors more time concentrate instruction. This utilised customise learning for kids, enabling them focus intently subject matter critical thinking excellent tool language lessons since it translate text from one another. provide lists vocabulary terms meanings, assisting students developing their proficiency resources. Personalised opportunities are ChatGPT's significant applications classroom. might include creating educational resources tailored student's unique interests, skills, goals. paper discusses need features education system. Further, identifies Using ChatGPT, educators design instructional materials specific each requirements skills based current trends. work at speed areas where they most support, resulting effective efficient environment. Both profit significantly Instructors save numerous duties technology. In future, will become powerful enhancing students' teachers' experience.

Language: Английский

Citations

323

A Survey on Large Language Models: Applications, Challenges, Limitations, and Practical Usage DOI Creative Commons
Muhammad Usman Hadi,

qasem al tashi,

Rizwan Qureshi

et al.

Published: July 10, 2023

<p>Within the vast expanse of computerized language processing, a revolutionary entity known as Large Language Models (LLMs) has emerged, wielding immense power in its capacity to comprehend intricate linguistic patterns and conjure coherent contextually fitting responses. models are type artificial intelligence (AI) that have emerged powerful tools for wide range tasks, including natural processing (NLP), machine translation, question-answering. This survey paper provides comprehensive overview LLMs, their history, architecture, training methods, applications, challenges. The begins by discussing fundamental concepts generative AI architecture pre- trained transformers (GPT). It then an history evolution over time, different methods been used train them. discusses applications medical, education, finance, engineering. also how LLMs shaping future they can be solve real-world problems. challenges associated with deploying scenarios, ethical considerations, model biases, interpretability, computational resource requirements. highlights techniques enhancing robustness controllability addressing bias, fairness, generation quality issues. Finally, concludes highlighting LLM research need addressed order make more reliable useful. is intended provide researchers, practitioners, enthusiasts understanding evolution, By consolidating state-of-the-art knowledge field, this serves valuable further advancements development utilization applications. GitHub repo project available at https://github.com/anas-zafar/LLM-Survey</p>

Language: Английский

Citations

187

Are both generative AI and ChatGPT game changers for 21st-Century operations and supply chain excellence? DOI
Samuel Fosso Wamba, Maciel M. Queiroz, Charbel José Chiappetta Jabbour

et al.

International Journal of Production Economics, Journal Year: 2023, Volume and Issue: 265, P. 109015 - 109015

Published: Aug. 23, 2023

Language: Английский

Citations

140

Enhancing Work Productivity through Generative Artificial Intelligence: A Comprehensive Literature Review DOI Open Access

Humaid Al Naqbi,

Zied Bahroun, Vian Ahmed

et al.

Sustainability, Journal Year: 2024, Volume and Issue: 16(3), P. 1166 - 1166

Published: Jan. 30, 2024

In this review, utilizing the PRISMA methodology, a comprehensive analysis of use Generative Artificial Intelligence (GAI) across diverse professional sectors is presented, drawing from 159 selected research publications. This study provides an insightful overview impact GAI on enhancing institutional performance and work productivity, with specific focus including academia, research, technology, communications, agriculture, government, business. It highlights critical role in navigating AI challenges, ethical considerations, importance analytical thinking these domains. The conducts detailed content analysis, uncovering significant trends gaps current applications projecting future prospects. A key aspect bibliometric which identifies dominant tools like Chatbots Conversational Agents, notably ChatGPT, as central to GAI’s evolution. findings indicate robust accelerating trend expected continue through 2024 beyond. Additionally, points potential directions, emphasizing need for improved design strategic long-term planning, particularly assessing its user experience various fields.

Language: Английский

Citations

88

A study on ChatGPT for Industry 4.0: Background, potentials, challenges, and eventualities DOI Creative Commons
Mohd Javaid, Abid Haleem, Ravi Pratap Singh

et al.

Journal of Economy and Technology, Journal Year: 2023, Volume and Issue: 1, P. 127 - 143

Published: Aug. 24, 2023

ChatGPT is an Artificial Intelligence (AI)-powered Natural Language Processing (NLP) tool that comprehends and produces text in response to given commands. It can be adopted for various requirements, like answering our inquiries, assisting us with content creation, translating languages, more. The fourth industrial revolution, called "Industry 4.0," denotes a new production age focused on automation, digitalisation, real-time connectivity of systems. help Industry 4.0 variety ways. AI-driven process optimisation poised revolutionise by enhancing productivity, quality assurance, efficiency. For developing this paper, articles ChatGPT/ AI were identified through Scopus, ScienceDirect, Google Scholar ResearchGate. progresses due the incorporation cutting-edge technology AI, Machine Learning (ML), NLP Manufacturing operations are changing. language model becoming well-known daily use because its promising applications. In framework 4.0, it promises processes assist advancement boosting business productivity This paper studies major need 4.0. Various associated features, traits versatile competencies briefed. Finally, identifies discusses significant applications very flexible efficient method creating human-machine interfaces automatically generating text, which provides proper knowledge guidance employee. Applications include chatbots, virtual assistants, automated customer care, translation, production. future, will become effective communication automating

Language: Английский

Citations

82

Use of ChatGPT: What does it mean for biology and environmental science? DOI
Evgenios Agathokleous, Costas J. Saitanis, Chao Fang

et al.

The Science of The Total Environment, Journal Year: 2023, Volume and Issue: 888, P. 164154 - 164154

Published: May 16, 2023

Language: Английский

Citations

76

Large Language Models: A Comprehensive Survey of its Applications, Challenges, Limitations, and Future Prospects DOI Creative Commons
Muhammad Usman Hadi,

qasem al tashi,

Rizwan Qureshi

et al.

Published: Nov. 16, 2023

<p>Within the vast expanse of computerized language processing, a revolutionary entity known as Large Language Models (LLMs) has emerged, wielding immense power in its capacity to comprehend intricate linguistic patterns and conjure coherent contextually fitting responses. models are type artificial intelligence (AI) that have emerged powerful tools for wide range tasks, including natural processing (NLP), machine translation, question-answering. This survey paper provides comprehensive overview LLMs, their history, architecture, training methods, applications, challenges. The begins by discussing fundamental concepts generative AI architecture pre- trained transformers (GPT). It then an history evolution over time, different methods been used train them. discusses applications medical, education, finance, engineering. also how LLMs shaping future they can be solve real-world problems. challenges associated with deploying scenarios, ethical considerations, model biases, interpretability, computational resource requirements. highlights techniques enhancing robustness controllability addressing bias, fairness, generation quality issues. Finally, concludes highlighting LLM research need addressed order make more reliable useful. is intended provide researchers, practitioners, enthusiasts understanding evolution, By consolidating state-of-the-art knowledge field, this serves valuable further advancements development utilization applications. GitHub repo project available at https://github.com/anas-zafar/LLM-Survey</p>

Language: Английский

Citations

69

Analyzing the potential benefits and use cases of ChatGPT as a tool for improving the efficiency and effectiveness of business operations DOI Creative Commons
Rohit Raj, Arpit Singh, Vimal Kumar

et al.

BenchCouncil Transactions on Benchmarks Standards and Evaluations, Journal Year: 2023, Volume and Issue: 3(3), P. 100140 - 100140

Published: Sept. 1, 2023

The study addresses the potential benefits for companies of adopting ChatGPT, a popular chatbot built on large-scale transformer-based language model known as generative pre-trained transformer (GPT). Chatbots like ChatGPT may improve customer service, handle several client inquiries at once, and save operational costs. Moreover, automate regular processes order tracking billing, allowing human employees to focus more complex strategic responsibilities. Nevertheless, before deploying enterprises must carefully analyze its use cases restrictions, well strengths disadvantages. example, requires training data that is particular business domain might produce erroneous ambiguous findings. identifies areas deployment ChatGPT's possible in by drawing literature currently accessible massive models, artificial intelligence. Then, using PSI (Preference Selection Index) COPRAS (Complex Proportional Assessment) approaches, advantages are taken into account prioritized. By highlighting current trends industry, this editorial seeks provide insight present state employing research. also learn biases from create replies reinforce those biases. As result, train fine-tune specific operations, set explicit boundaries limitations use, implement appropriate security measures avoid malicious input. highlights research gap dearth outlining businesses, analyzing limits, offering insights how organizations capabilities enhance their operations.

Language: Английский

Citations

66

Understanding AI tool engagement: A study of ChatGPT usage and word-of-mouth among university students and office workers DOI
Hyeon Jo

Telematics and Informatics, Journal Year: 2023, Volume and Issue: 85, P. 102067 - 102067

Published: Oct. 27, 2023

Language: Английский

Citations

55

ChatGPT and generative artificial intelligence: an exploratory study of key benefits and challenges in operations and supply chain management DOI
Samuel Fosso Wamba, Cameron Guthrie, Maciel M. Queiroz

et al.

International Journal of Production Research, Journal Year: 2023, Volume and Issue: 62(16), P. 5676 - 5696

Published: Dec. 20, 2023

ChatGPT and generative artificial intelligence (Gen-AI) are transforming firms supply chains. However, the empirical literature reporting benefits, challenges, outlook of these nascent technologies in operations chain management (OSCM) is limited. This study surveys current projects perceptions US (n = 119) UK 181) We found that range from proof-of-concept to full implementation, with a main focus on operational gains, such as improved customer satisfaction, cost minimisation, process efficiencies. The challenges concern data, technological organisational issues. Expected benefits dominated by savings enhanced experience, but also include increased automation sustainability. Industries were cluster around six groups according perceived implementation challenges. Our findings contribute emerging Gen-AI use OSCM, practice mapping outlook, maturity level

Language: Английский

Citations

55