Role and Challenges of ChatGPT and Similar Generative Artificial Intelligence in Business Management

SSRN Electronic Journal, Journal Year: 2023, Volume and Issue: unknown

Published: Jan. 1, 2023

The incorporation of ChatGPT and other Large Language Models (LLMs) has transformed the landscape Business Management across various sectors. This research delves into multifaceted roles these advanced AI technologies play in optimizing different aspects business management. facilitates smooth communication, automates customer support, generates leads, offers personalized experiences, enhancing relationship management from relations to market analysis. Additionally, financial analysis forecasting, LLMs assist businesses interpreting data, enabling data-driven decision-making precise planning. study explores challenges faced by when integrating areas Ethical concerns, such as data privacy algorithmic biases, necessitate careful consideration, urging maintain transparency fairness their AI-driven interactions. Moreover, human resource management, aid talent acquisition, employee training, performance analysis, revolutionizing HR processes. Furthermore, investigates transformative potential similar fostering innovation creativity within By automating routine tasks supply chain logistics, employees can concentrate on strategic planning innovation, thereby operational efficiency competitiveness. highlights significant impact diverse fields While emphasizing benefits, it underscores importance for navigate challenges, promote ethical practices, empower workforce fully utilize an ever-evolving landscape.

Language: Английский

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Revolutionizing generative pre-traineds: Insights and challenges in deploying ChatGPT and generative chatbots for FAQs

Expert Systems with Applications, Journal Year: 2024, Volume and Issue: 246, P. 123224 - 123224

Published: Jan. 19, 2024

Language: Английский

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Unveiling the landscape of generative artificial intelligence in education: a comprehensive taxonomy of applications, challenges, and future prospects

Education and Information Technologies, Journal Year: 2024, Volume and Issue: unknown

Published: Aug. 13, 2024

Language: Английский

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Elucidating the role of consumer decision making style on consumers’ purchase intention: The mediating role of emotional advertising using PLS-SEM

Journal of Economy and Technology, Journal Year: 2023, Volume and Issue: 1, P. 108 - 118

Published: Oct. 11, 2023

The whole purpose of the present research was to advance comprehension mediating effect emotional advertising on consumer decision-making style and purchase intention. A conceptual framework showing linkages among variables, based past literature made which is tested with Partial Least Squares (PLS) procedure data acquired through a survey structured questionnaire that yielded 525 respondents across India. For stimulation purposes, we selected ten most watched advertisements YouTube in India month. It found customer inventory (CSI) influences decisions. also customers' responses towards attitude develop are More required find degree influence each consumer's advertising. necessary conduct separately different industries. findings propose relationship between seen purchasing Further, their response toward consequent develops mediate intention (PI) can be influenced mold consumers by using emotions Moreover, same both utilitarian hedonic products implies, if going respond positively advertisement, he will have positive brand show This study first written endeavor use PLS test mediation CSI PI.

Language: Английский

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Assessing the nexus of Generative AI adoption, ethical considerations and organizational performance

Technovation, Journal Year: 2024, Volume and Issue: 135, P. 103064 - 103064

Published: July 1, 2024

Numerous enterprises employ Generative AI (GenAI) for a plethora of business operations, which can enhance organizational effectiveness. The adoption might be driven by multiple factors influencing the landscape. Additionally, numerous ethical considerations could impact deployment GenAI. This unique study investigated how organizations adopt GenAI and its effects on their performance. Further, this research utilized institutional theory guidelines design to develop framework examining A survey 384 managers from information technology (IT) technology-enabled services (ITeS) companies was conducted. Data analysis done using PLS-SEM examine validate proposed model. outcome reveals that pressures, i.e., coercive, normative mimetic forces, influence use in organizations. It also found fairness, accountability, transparency, accuracy autonomy Also, results divulge influences performance is moderated innovativeness. provides insights developers GenAI, senior management companies, government IT policymakers highlighting pressures principles

Language: Английский

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Embryonic Machine-Deep Learning, Smart Healthcare and Privacy Deliberations in Hospital Industry: Lensing Confidentiality of Patient’s Information and Personal Data in Legal-Ethical Landscapes Projecting Futuristic Dimensions

Published: Jan. 1, 2024

Language: Английский

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The Impact of ChatGPT on English for Academic Purposes (EAP) Students’ Language Learning Experience: A Self-Determination Theory Perspective

Education Sciences, Journal Year: 2024, Volume and Issue: 14(7), P. 726 - 726

Published: July 3, 2024

This qualitative study explores the perceptions of English language students regarding use generative AI tool, ChatGPT, as a supportive tool for Academic Purposes (EAP) in New Zealand university context. Using self-determination theory (SDT) an explanatory framework, this how ChatGPT impacts students’ basic psychological needs autonomy, competence, and relatedness their language-learning experience. Semi-structured interviews are conducted with 24 postgraduate EAP data analysed using thematic analysis. The findings suggest that has potential to support autonomy competence by providing flexibility, personalised feedback safe space practice. However, impact on is mixed, some experiencing sense companionship others expressing concerns about reduced human interaction. While acknowledge benefits they also emphasise importance human-teacher interactivity empathy. provide theoretical insights practical recommendations educators seeking integrate tools effectively into education.

Language: Английский

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Bibliometric Overview of ChatGPT: New Perspectives in Social Sciences

Publications, Journal Year: 2024, Volume and Issue: 12(1), P. 9 - 9

Published: March 21, 2024

This study delves into a bibliometric analysis of ChatGPT, an AI tool adept at analysing and generating text, highlighting its influence in the realm social sciences. By harnessing data from Scopus database, total 814 relevant publications were selected scrutinised through VOSviewer, focusing on elements such as co-citations, keywords international collaborations. The objective is to unearth prevailing trends knowledge gaps scholarly discourse regarding ChatGPT’s application Concentrating articles year 2023, this underscores rapid evolution research domain, reflecting ongoing digital transformation society. presents broad thematic picture analysed works, indicating diversity perspectives—from ethical technological sociological—regarding implementation ChatGPT fields reveals interest various aspects using which may suggest certain openness educational sector adopting new technologies teaching process. These observations make contribution field sciences, suggesting potential directions for future research, policy or practice, especially less represented areas socio-legal implications AI, advocating multidisciplinary approach.

Language: Английский

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A Comprehensive Evaluation of AI-Assisted Diagnostic Tools in ENT Medicine: Insights and Perspectives from Healthcare Professionals

Journal of Personalized Medicine, Journal Year: 2024, Volume and Issue: 14(4), P. 354 - 354

Published: March 28, 2024

The integration of Artificial Intelligence (AI) into healthcare has the potential to revolutionize medical diagnostics, particularly in specialized fields such as Ear, Nose, and Throat (ENT) medicine. However, successful adoption AI-assisted diagnostic tools ENT practice depends on understanding various factors; these include influences their effectiveness acceptance among professionals. This cross-sectional study aimed assess usability AI practice, determine clinical impact accuracy diagnostics ENT, measure trust confidence professionals tools, gauge overall satisfaction outlook future identify challenges, limitations, areas for improvement diagnostics. A structured online questionnaire was distributed 600 certified with at least one year experience field. assessed participants’ familiarity usability, impact, trust, satisfaction, identified challenges. total 458 respondents completed questionnaire, resulting a response rate 91.7%. majority reported (60.7%) perceived them generally usable clinically impactful. challenges existing systems, user-friendliness, accuracy, cost were identified. Trust levels varied participants, concerns regarding data privacy support. Geographic setting differences influenced perceptions experiences. highlights diverse experiences While there is general enthusiasm related integration, need be addressed widespread adoption. These findings provide valuable insights developers, policymakers, providers aiming enhance role practice.

Language: Английский

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Exploring the competence of ChatGPT for customer and patient service management

Intelligent Pharmacy, Journal Year: 2024, Volume and Issue: 2(3), P. 392 - 414

Published: March 23, 2024

The modern language generation model ChatGPT, created by Open Artificial Intelligence (AI), is recognised for its capacity to comprehend context and produce pertinent content. This built on the transformer architecture, which enables it process massive volumes of data text that both cohesive illuminating. Service a crucial component everywhere as provides basis establishing client rapport offering aid support. In healthcare, application ChatGPT patient service support has been one most significant advances in recent years. can help overcome obstacles improve satisfaction facilitating communication with healthcare personnel understanding care. It assist enhancing entire experience personalised information patients making more straightforward them communicate professionals. Its goal be expedite streamline promptly accurately responding customers. Businesses all sizes increasingly use since allows provide 24/7 customer without requiring human contact. paper briefly discusses need better services. Various perspectives improving services through are discussed. article also discussed major key enablers refining assistance. Further, identifies critical areas service. With ability handle several requests simultaneously, respond quickly questions, gain knowledge from every interaction, revolutionising accessibility compatibility various channels make desirable solution businesses looking As technology advances, positioned become an essential tool wishing speedy customised Although may give convincing solutions, chance providing accurate updated poses problem usage jobs up-to-date information. future, will efficient due AI.

Language: Английский

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