LET'S CONNECT IN METAVERSE. BRAND'S NEW DESTINATION TO INCREASE CONSUMERS' AFFECTIVE BRAND ENGAGEMENT & THEIR SATISFACTION AND ADVOCACY DOI Open Access

Yousra Bousba,

Vikas Arya

Journal of Content Community and Communication, Journal Year: 2022, Volume and Issue: 15(8), P. 276 - 293

Published: June 30, 2022

The bands are experiencing a change in the consumers' brand preferences pattern, where consumers more prone to experience product virtually using Metaverse. This descriptive study examined antecedents (novelty, Interactivity, Vividness) of brand's gamification marketing activities Metaverse and impact on affective engagement. Also, this explored anticipated satisfaction advocacy conceptual model was analysed SMART-PLS. collected from 9 countries were used do analysis. finding suggests that brands can have effective engagement increase their virtual if they use gamification-based

Language: Английский

Impact of social media marketing features on consumer's purchase decision in the fast-food industry: Brand trust as a mediator DOI Creative Commons
Jalal Rajeh Hanaysha

International Journal of Information Management Data Insights, Journal Year: 2022, Volume and Issue: 2(2), P. 100102 - 100102

Published: July 28, 2022

The main aim of this paper was to investigate the effect four features social media marketing on purchase decision consumers in fast-food industry. It also aimed determine if brand trust mediates relationship between them. Necessary data gathered from visitors different cafes UAE via a quantitative online survey. After obtaining desired responses, analyzed by AMOS 21- structural equation modeling. results confirmed significance predicting decision. Above all, findings showed that informativeness, perceived relevance, and interactivity have positive But, it found entertainment is insignificant. association only two (interactivity informativeness) consumer Theoretically, advances current literature exploring mediating among with new empirical insights UAE, taking into account earlier researches nature Arab region are scarce.

Language: Английский

Citations

218

Consumer adoption of mobile payment services during COVID-19: extending meta-UTAUT with perceived severity and self-efficacy DOI
Nitin Upadhyay, Shalini Upadhyay, Salma S. Abed

et al.

International Journal of Bank Marketing, Journal Year: 2022, Volume and Issue: 40(5), P. 960 - 991

Published: Jan. 22, 2022

Purpose The purpose of this paper is to identify and examine the important factors that could affect consumers' behavioural intention use behaviour towards mobile payment services during COVID-19. Design/methodology/approach proposed model extends meta-Unified Theory Acceptance Use Technology (meta-UTAUT) with perceived severity self-efficacy affecting services. A convenient sampling technique has been utilized gather data from a self-administered questionnaire. collection was restricted online mode avoid any physical contact considering COVID-19 situation. Findings findings revealed performance expectancy, effort expectancy have significant positive impact on attitude; facilitating conditions expectancy; attitude intention; behaviour. Social influence did not confirm relationship. Research limitations/implications current research study non-probability through respondents were adopters scope context or related chronic diseases where major preventive mechanisms such as social distancing avoidance contacts are vital. Originality/value This extended meta-UTAUT context-specific constructs relationships. undertaken work strengthened explanability model. inclusion relevant variables their association existing framework enriched study. offers holistic understanding influencing Indian consumers’ adoption in context.

Language: Английский

Citations

133

Understanding the impact of knowledge management factors on the sustainable use of AI-based chatbots for educational purposes using a hybrid SEM-ANN approach DOI
Mohammed A. Al‐Sharafi, Mostafa Al‐Emran, Mohammad Iranmanesh

et al.

Interactive Learning Environments, Journal Year: 2022, Volume and Issue: 31(10), P. 7491 - 7510

Published: May 11, 2022

Artificial intelligence (AI)-based chatbots have received considerable attention during the last few years. However, little is known concerning what affects their use for educational purposes. This research, therefore, develops a theoretical model based on extracting constructs from expectation confirmation (ECM) (expectation confirmation, perceived usefulness, and satisfaction), combined with knowledge management (KM) factors (knowledge sharing, acquisition, application) to understand sustainable of chatbots. The developed was then tested data collected through an online survey 448 university students who used learning Contrary prior literature that mainly relied structural equation modeling (SEM) techniques, empirical were analyzed using hybrid SEM-artificial neural network (SEM-ANN) approach. hypotheses testing results reinforced all suggested in model. sensitivity analysis revealed application has most effect 96.9% normalized importance, followed by usefulness (70.7%), acquisition (69.3%), satisfaction (61%), sharing (19.6%). Deriving these results, study highlighted number practical implications benefit developers, designers, service providers, instructors.

Language: Английский

Citations

126

Factors affecting continuous purchase intention of fashion products on social E-commerce: SOR model and the mediating effect DOI
Tian Hewei, Young‐Sook Lee

Entertainment Computing, Journal Year: 2021, Volume and Issue: 41, P. 100474 - 100474

Published: Dec. 14, 2021

Language: Английский

Citations

121

Revisiting TAM2 in behavioral targeting advertising: A deep learning-based dual-stage SEM-ANN analysis DOI
Guoqiang Wang, Garry Wei‐Han Tan, Yun-Peng Yuan

et al.

Technological Forecasting and Social Change, Journal Year: 2021, Volume and Issue: 175, P. 121345 - 121345

Published: Nov. 14, 2021

Language: Английский

Citations

106

Brands are calling your AVATAR in Metaverse–A study to explore XR‐based gamification marketing activities & consumer‐based brand equity in virtual world DOI Creative Commons
Vikas Arya, Rachita Sambyal, Anshuman Sharma

et al.

Journal of Consumer Behaviour, Journal Year: 2023, Volume and Issue: 23(2), P. 556 - 585

Published: July 24, 2023

Abstract Brands are moving towards the Metaverse (3D immersive virtual spaces), where growth of intangible products and nonfungible tokens (NFTs) evolving into a new type hybrid experience for users. This paper aims to establish role “gamification marketing activities” its influence on consumer‐based brand equity in examine mediating consumers' engagement love. To evaluate conceptual model based cross‐cultural data from two emerging countries Asia Africa, study followed two‐stage, mechanism using PLS‐SEM neural network modeling. provides insights Metaverse–a taxonomy technology, context embodiment, presence AVATAR, interactivity world, supported by social exchange theory. also suggests practitioners focus authenticity while projecting their Metaverse.

Language: Английский

Citations

97

Determinants of environmental, financial, and social sustainable performance of manufacturing SMEs in Malaysia DOI Open Access
Elaheh Yadegaridehkordi, Behzad Foroughi, Mohammad Iranmanesh

et al.

Sustainable Production and Consumption, Journal Year: 2022, Volume and Issue: 35, P. 129 - 140

Published: Oct. 28, 2022

Language: Английский

Citations

89

Virtual agents and flow experience: An empirical examination of AI-powered chatbots DOI

Abdullah M. Baabdullah,

Ali Abdallah Alalwan, Raed Algharabat

et al.

Technological Forecasting and Social Change, Journal Year: 2022, Volume and Issue: 181, P. 121772 - 121772

Published: May 31, 2022

Language: Английский

Citations

81

Examining the role of consumer motivations to use voice assistants for fashion shopping: The mediating role of awe experience and eWOM DOI Creative Commons
Pradeep Kautish, Sonal Purohit, Raffaele Filieri

et al.

Technological Forecasting and Social Change, Journal Year: 2023, Volume and Issue: 190, P. 122407 - 122407

Published: Feb. 17, 2023

Artificial intelligence-enabled voice assistant services have received notable scholarly attention. Fashion retailers offer AI-based assistants to facilitate online shoppers. However, the consumer motivations use digital and their effect on purchase intentions of fashion shoppers are unexplored. To bridge this literature gap, study presents a unique theoretical model grounded in innovativeness concept, broaden-and-built theory, stimulus-organism-response explore motivated intention awe experience The used data collected from 538 users for shopping products. Structural equation modeling analysis revealed that functional, hedonic, social, cognitive using affects experience. Further, mediates relationship between intention; electronic word-of-mouth intention. theoretically contributes extant innovativeness, assistants, shopping. findings insights improved by

Language: Английский

Citations

75

How do e-commerce anchors' characteristics influence consumers’ impulse buying? An emotional contagion perspective DOI
Li Li, X. Chen, Peng Zhu

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 76, P. 103587 - 103587

Published: Oct. 11, 2023

Language: Английский

Citations

70