Social Commerce and Customer-to-Customer Value Co-Creation Impact on Sustainable Customer Relationships DOI Open Access

Abdullah Abdulaziz Alhumud,

Ibrahim A. Elshaer

Sustainability, Journal Year: 2024, Volume and Issue: 16(10), P. 4237 - 4237

Published: May 17, 2024

The advent of social commerce (SC) has transformed the landscape online consumer behavior, emphasizing significance customer-to-customer relations in shaping sustainable relationships with customers. This research investigated intricate between dimensions, particularly suggestions and recommendations, forums communities, ratings reviews, their influence on value co-creation (C2CVCC) customer (SCRs). A questionnaire was designed administered to 635 respondents. We examined psychometric properties measurements subsequently applied partial least squares as a structural equation modeling method (PLS-SEM) for hypothesis testing. findings revealed that dimensions SC significantly impact C2CVCC, reviews playing pivotal role. Furthermore, C2CVCC emerged substantial mediator path SCRs. empirical analysis showcased strong support proposed model, robust coefficients (β) p-values confirming direct indirect effects. These offer valuable insights businesses seeking leverage interactions enhance SCRs digital era. Understanding dynamics within context become essential marketers aiming thrive today’s competitive marketplace.

Language: Английский

Factors influencing the adoption of artificial intelligence in e-commerce by small and medium-sized enterprises DOI Creative Commons

Soliman Aljarboa

International Journal of Information Management Data Insights, Journal Year: 2024, Volume and Issue: 4(2), P. 100285 - 100285

Published: Sept. 12, 2024

Language: Английский

Citations

6

Mobile Commerce Adoption in Malaysia: A Conceptual Framework DOI Creative Commons
Moussa Barry,

AKM Ahasanul Haque,

Muhammad Tahir Jan

et al.

Open Journal of Economics and Commerce, Journal Year: 2024, Volume and Issue: 5(1), P. 04 - 12

Published: Jan. 1, 2024

Abstract The high acceptance of mobile commerce transactions among Malaysian consumers has become a major obstacle for providers. This study examines the adoption in Malaysia, focusing on influence information quality, system and service quality customers’ intention to use it. It highlights literature relationship between moderating effect perceived cost. DeLone McLean updated IS Success Model is basis proposed research model. suggests that providers should create user-friendly websites, provide comprehensive information, deliver high-quality services boost consumer acceptance. also cost commerce. contributes understanding provides insights Further recommended due its conceptual nature need empirical investigation. Keywords: Mobile Commerce, Acceptance, Intention, Cost, Malaysia. Impact Employee Compensation Benefits Operating Performance work licensed under Creative Commons Attribution-NonCommercial 4.0 International License. Copyright © Author(s) retain copyright this article.

Language: Английский

Citations

4

Privacy or trust: understanding the privacy paradox in users intentions towards e-pharmacy adoption through the lens of privacy-calculus model DOI
Dewan Mehrab Ashrafi, Selim Ahmed, Tazrian Shahid

et al.

Journal of Science and Technology Policy Management, Journal Year: 2024, Volume and Issue: unknown

Published: May 2, 2024

Purpose This study aims to present a comprehensive investigation into users’ behavioural intentions use e-pharmacies through the lens of privacy calculus model. The also investigates effects perceived benefit, risk, timeliness and app quality on e-pharmacy usage mediating role trustworthiness. Design/methodology/approach used deductive approach collected data from 338 respondents using purposive sampling technique. partial least squares structural equation modelling was applied analyse data. Findings findings indicate that do not directly impact towards adoption. Instead, it demonstrated influenced intention indirectly trustworthiness Originality/value offers valuable insights entrepreneurs, marketers policymakers, enabling them develop regulations, guidelines policies cultivate trust, safeguard privacy, ensure prompt services create an environment for adoption e-pharmacies. contributes existing literature by extending model with integration explain behaviour e-pharmacy.

Language: Английский

Citations

4

Short video creation and traffic investment decision in social e-commerce platforms DOI
Peng He, Qi Shang, Witold Pedrycz

et al.

Omega, Journal Year: 2024, Volume and Issue: 128, P. 103129 - 103129

Published: June 5, 2024

Language: Английский

Citations

4

Artificial Intelligence and Environmental, Social and Governance: A Bibliometric Analysis Review DOI
Mushtaq Yousif Alhasnawi, Sajead Mowafaq Alshdaifat, Noor Hidayah Ab Aziz

et al.

Lecture notes in networks and systems, Journal Year: 2024, Volume and Issue: unknown, P. 123 - 143

Published: Jan. 1, 2024

Language: Английский

Citations

4

Modelling Intelligent Agriculture Decision Support Tools to Boost Sustainable Digitalization: Evidence from MCDM Methods DOI
Yousif Raad Muhsen,

Ahmed Abbas Jasim Al-Hchaimi

Lecture notes in networks and systems, Journal Year: 2024, Volume and Issue: unknown, P. 93 - 105

Published: Jan. 1, 2024

Language: Английский

Citations

4

Information adoption of brand messages among Generation Z in trending topics DOI
Rujing Xin, Jing Yi Lim

Internet Research, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 10, 2025

Purpose This study investigated how Generation Z adopted brand messages through trending topics and analysed the central peripheral routes of information adoption. It explored roles informational emotional supports in influencing adoption perceived usefulness considered within topic discussions. Design/methodology/approach Drawing on extension model, this employed a quantitative approach by utilising covariance-based structural equation modelling to analyse 400 valid web-based questionnaire responses from Sina Microblog users among China. Findings Adopting via topics, with cues emphasising quality as route credibility route, enhances usefulness. Notably, can derive support discussions, their process operates independently dual Research limitations/implications Marketers leverage influencers users’ comments motivate adopt but was limited demographic diversity its sample specific types brands analysed. Incorporating cross-cultural comparisons, group analyses, potential moderating factors control variables could improve model’s generalisability. Originality/value Compared models rooted organisational exchange, originality lies confirming that, context which blend social connections an anonymous environment, serve additional

Language: Английский

Citations

0

Perceived Risk in Mobile Payment Services Among Chinese Older People: The Influence of Age and Experience DOI
Xuan Wang, Qin Gao,

Yanrong Huang

et al.

International Journal of Human-Computer Interaction, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 17

Published: April 14, 2025

Language: Английский

Citations

0

The Influence of Celebrity Credibility, Attractiveness, and Social Media Influence on Trustworthiness, Perceived Quality, and Purchase Intention for Natural Beauty Care Products DOI Creative Commons
Md Shamim Hossain,

Tarannum Islam,

Md. Asaduzzaman Babu

et al.

Cleaner and Responsible Consumption, Journal Year: 2025, Volume and Issue: unknown, P. 100277 - 100277

Published: April 1, 2025

Language: Английский

Citations

0

A golden section-based group decision-making approach to software trustworthiness evaluation DOI
Chuan Yue

Soft Computing, Journal Year: 2025, Volume and Issue: unknown

Published: April 28, 2025

Language: Английский

Citations

0