Essential factors driving the adoption of online public services among Hanoi’s citizens DOI Creative Commons

Ngoc Huong Quynh Pham Ngoc Huong,

Nguyễn Minh Hà

Deleted Journal, Journal Year: 2024, Volume and Issue: 4(6), P. 83 - 83

Published: Dec. 25, 2024

This study investigates the factors influencing citizens’ intention to use online public services (OPS), focusing on perceived usefulness, trust in security, convenience, ease of use, and technological accessibility. Using a survey 334 people Hanoi PLS-SEM model, analyzes impact these user through series empirical tests. The results reveal that usefulness is strongest predictor intention, supported by significant positive effects from security convenience. Perceived shows but less pronounced impact, while accessibility has more minor yet effect. These findings align with established theories technology adoption provide practical implications for policymakers service providers. To enhance OPS, it crucial communicate benefits services, implement robust measures, improve Addressing also important should be complemented efforts strengthen other critical factors. offers valuable insights designing implementing effective OPS.

Language: Английский

Unlocking e-government adoption: Exploring the role of perceived usefulness, ease of use, trust, and social media engagement in Vietnam DOI Creative Commons

Trang Thi Uyen Nguyen,

Phuong V. Nguyen, Hien Thi Ngoc Huynh

et al.

Journal of Open Innovation Technology Market and Complexity, Journal Year: 2024, Volume and Issue: 10(2), P. 100291 - 100291

Published: May 7, 2024

Language: Английский

Citations

8
Echoes of exile: social media’s influence on emotions and governmental attitudes toward Afghan refugee expulsion DOI
Zakir Shah,

Abdul Wahab Rahimi,

Faiza Manzoor

et al.

Journal of Information Technology & Politics, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 16

Published: April 9, 2025

Language: Английский

Citations

0
Dialogic Communication and Public Trust in Health Emergencies DOI

Rachmat Hidayat,

Nurhasanah Nurhasanah,

Muhammad Anzarach Pratama

et al.

Sinergi International Journal of Communication Sciences, Journal Year: 2025, Volume and Issue: 3(1), P. 48 - 60

Published: Feb. 28, 2025

This narrative review examines the role of strategic communication in crisis management, focusing particularly on its effectiveness fostering public trust during COVID-19 pandemic. The study aims to explore how transparent, responsive, and technology-integrated strategies influence collective behavior institutional legitimacy. Using literature sourced from databases such as Scopus, Web Science, PubMed, this applies thematic analysis synthesize findings across three dimensions: government communication, digital media engagement, internal organizational resilience. results reveal that governments employing multimodal communication—combining factual messaging, symbolic narratives, interactive channels—are more successful promoting compliance minimizing misinformation. Countries with open, participatory approaches generally report higher levels compared those top-down, controlled messaging. Additionally, digitalization facilitates real-time feedback, enhances contributes transparency. However, systemic challenges fragmented systems, lack adaptive training, weak interagency coordination remain prevalent. These suggest need for integrated policy frameworks emphasize proactive, dialogic, technologically enhanced strategies. Future studies should focus developing context-specific models accommodate cultural nuances. underscores is an indispensable pillar effective management be embedded a fundamental element governance systems.

Language: Английский

Citations

0
How to enhance villagers’ willingness to participate in grassroots governance through political efficacy? DOI

W. Zhan,

Zhenwu You,

Junrui Guo

et al.

Journal of Chinese Governance, Journal Year: 2024, Volume and Issue: 9(4), P. 579 - 598

Published: June 27, 2024

This paper is grounded in social cognitive theory and constructs a research framework of 'individual cognition- environment-behavioral willingness' to investigate the influence political efficacy on villagers' willingness participate grassroots governance, as well whether satisfaction with government justice play chain-mediating role between them. Utilizing empirical data from 2019 Chinese Social Survey (CSS), comprising 7,031 responses, this study rigorously tests hypotheses. The findings demonstrate that significantly positively predicts engage governance. Furthermore, are identified playing relationship. These results not only deepen our understanding attitudes toward participation but also contribute democratic process China.

Language: Английский

Citations

1
How Does the Information Framing of the Public Release Promote the Public's Policy Compliance Intention During Emergencies? The Case of High-Temperature-Induced Disaster in Sichuan DOI
Xiaodong Feng,

Yanze Liu,

Haoxin Guo

et al.

Published: Jan. 1, 2024

Language: Английский

Citations

0
What determinants influence citizens' engagement with mobile government social media during emergencies? A net valence model DOI
Houcai Wang, Zhenya Tang,

Li Xiong

et al.

Government Information Quarterly, Journal Year: 2024, Volume and Issue: 42(1), P. 101995 - 101995

Published: Dec. 12, 2024

Language: Английский

Citations

0
DisasterRes-Net: A framework for analyzing social media images in disaster response DOI
Tanu Gupta, Sudip Roy

International Journal of Disaster Risk Reduction, Journal Year: 2024, Volume and Issue: unknown, P. 105119 - 105119

Published: Dec. 1, 2024

Language: Английский

Citations

0
Essential factors driving the adoption of online public services among Hanoi’s citizens DOI Creative Commons

Ngoc Huong Quynh Pham Ngoc Huong,

Nguyễn Minh Hà

Deleted Journal, Journal Year: 2024, Volume and Issue: 4(6), P. 83 - 83

Published: Dec. 25, 2024

This study investigates the factors influencing citizens’ intention to use online public services (OPS), focusing on perceived usefulness, trust in security, convenience, ease of use, and technological accessibility. Using a survey 334 people Hanoi PLS-SEM model, analyzes impact these user through series empirical tests. The results reveal that usefulness is strongest predictor intention, supported by significant positive effects from security convenience. Perceived shows but less pronounced impact, while accessibility has more minor yet effect. These findings align with established theories technology adoption provide practical implications for policymakers service providers. To enhance OPS, it crucial communicate benefits services, implement robust measures, improve Addressing also important should be complemented efforts strengthen other critical factors. offers valuable insights designing implementing effective OPS.

Language: Английский

Citations

0