Integrating the S-O-R Model to Examine Purchase Intention Based on Instagram Sponsored Advertising DOI
Ali Hussain, Ding Hooi Ting, Amir Zaib Abbasi

et al.

Journal of Promotion Management, Journal Year: 2022, Volume and Issue: 29(1), P. 77 - 105

Published: Aug. 8, 2022

This study explores how the value of sponsored Instagram advertisements (ads) can enhance consumer ad-related involvement (cognitive and affective) flow experience, which consequently impacts product purchase intention. To comprehend this issue, we propose a framework that combines extended Ducoffe’s web advertising model Stimulus-Organism-Response (S-O-R) model. We conceptualize S - stimuli as perceived ads; O organism involvements, comprising cognitive, affective, experiences; R response state Based on an online survey, data was collected from 337 Malaysian users. The findings indicate entertainment, informativeness, credibility, incentives, celebrity endorsement, are conducive to raising effectiveness ad-stimuli, in turn, consumers’ cognitive affective ad flow, influence behavior. research offers empirical evidence support S-O-R helps expand scope its effect Furthermore, it benefits marketers advertisers promoting effective campaigns using advertising. It also provides platform where design ads help them reach their marketing goals.

Language: Английский

From information seeking to information avoidance: Understanding the health information behavior during a global health crisis DOI Creative Commons
Saira Hanif Soroya, Ali Farooq, Khalid Mahmood

et al.

Information Processing & Management, Journal Year: 2020, Volume and Issue: 58(2), P. 102440 - 102440

Published: Nov. 29, 2020

Individuals seek information for informed decision-making, and they consult a variety of sources nowadays. However, studies show that from multiple can lead to overload, which then creates negative psychological behavioral responses. Drawing on the Stimulus-Organism-Response (S-O-R) framework, we propose model understand effect seeking, sources, overload (Stimuli) anxiety (psychological organism), consequent response, avoidance during global health crisis (COVID-19). The proposed was tested using partial least square structural equation modeling (PLS-SEM) data were collected 321 Finnish adults an online survey. People found traditional such as mass media, print official websites newspapers forums. Social media personal networks not preferred sources. On other hand, among different social exposure has significant relationship with well anxiety. Besides, also predicted anxiety, further resulted in avoidance.

Language: Английский

Citations

425

Does SMS advertising still have relevance to increase consumer purchase intention? A hybrid PLS-SEM-neural network modelling approach DOI
Anshuman Sharma, Yogesh K. Dwivedi, Vikas Arya

et al.

Computers in Human Behavior, Journal Year: 2021, Volume and Issue: 124, P. 106919 - 106919

Published: June 14, 2021

Language: Английский

Citations

189

Customer Experience in Fintech DOI Creative Commons
Cătălin Mihail Barbu,

Dorian Laurențiu Florea,

Dan‐Cristian Dabija

et al.

Journal of theoretical and applied electronic commerce research, Journal Year: 2021, Volume and Issue: 16(5), P. 1415 - 1433

Published: April 30, 2021

The purpose of this paper is to analyse customer experience (CX) in the fintech sector. Fintech a dynamic and innovative field that fully benefits from advances information communication technology. concept multidimensional, analysed various perspectives, with distinct valences different industries. Based on stimulus-organism-response (S-O-R) approach, we proposed model which result customer’s evaluation stimuli by companies. Using partial least squares equation modelling (PLS-SEM), tested series hypotheses validated model. results showed perceived value, support, assurance, speed firm innovativeness are positively related fintech. In turn, associated loyalty intentions customer. Our contributes identifying dimensions, determinants outcomes fintech, while managerial perspective, demonstrate how companies must integrate their business models.

Language: Английский

Citations

188

A virtual market in your pocket: How does mobile augmented reality (MAR) influence consumer decision making? DOI
Qin Hong,

Daniel A. Peak,

Victor R. Prybutok

et al.

Journal of Retailing and Consumer Services, Journal Year: 2020, Volume and Issue: 58, P. 102337 - 102337

Published: Oct. 17, 2020

Language: Английский

Citations

179

Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative comparative analysis DOI Creative Commons
Ransome Epie Bawack, Samuel Fosso Wamba, Kévin Carillo

et al.

International Journal of Information Management, Journal Year: 2021, Volume and Issue: 58, P. 102309 - 102309

Published: Jan. 13, 2021

Language: Английский

Citations

150

Consumer perceived value and impulse buying behavior on mobile commerce: The moderating effect of social influence DOI
Feng Yang, Jing Tang, Jinqi Men

et al.

Journal of Retailing and Consumer Services, Journal Year: 2021, Volume and Issue: 63, P. 102683 - 102683

Published: July 22, 2021

Language: Английский

Citations

145

How mobile augmented reality applications affect continuous use and purchase intentions: A cognition-affect-conation perspective DOI
Qin Hong, Babajide Osatuyi, Lu Xu

et al.

Journal of Retailing and Consumer Services, Journal Year: 2021, Volume and Issue: 63, P. 102680 - 102680

Published: July 27, 2021

Language: Английский

Citations

127

Consumer Trust in Food and the Food System: A Critical Review DOI Creative Commons
Wen Wu, Airong Zhang, Rieks D. van Klinken

et al.

Foods, Journal Year: 2021, Volume and Issue: 10(10), P. 2490 - 2490

Published: Oct. 18, 2021

Increased focus towards food safety and quality is reshaping purchasing decisions around the world. Although some attributes are visible, many of that consumers seek willing to pay a price premium for not. Consequently, rely on trusted cues information help them verify credence they seek. In this study, we synthesise findings from previous research generate framework illustrating key trust influencing factors beyond visual brand-related cues. Our identifies consumer in system established through assurances related individual products actors system. Specifically, product assurance builds packaging labels communicating attribute claims, certifications, country or region origin, traceability information. addition, producers, processors, retailers provide with assurances, while government agencies, third-party institutions, advocacy groups, mass media may modify how labelling operators perceived by consumers. We hope our will guide future efforts test these various market settings.

Language: Английский

Citations

123

Examining the role of consumer impulsiveness in multiple app usage behavior among mobile shoppers DOI
Prasanta Kr Chopdar, Justin Paul, Nikolaos Korfiatis

et al.

Journal of Business Research, Journal Year: 2021, Volume and Issue: 140, P. 657 - 669

Published: Nov. 19, 2021

Language: Английский

Citations

105

Exploring how live streaming affects immediate buying behavior and continuous watching intention: A multigroup analysis DOI
Xingyang Lv, Rui Zhang, Yiran Su

et al.

Journal of Travel & Tourism Marketing, Journal Year: 2022, Volume and Issue: 39(1), P. 109 - 135

Published: Jan. 2, 2022

This study employed an attention-interest-desire-action (AIDA) model to explain viewers' immediate purchase decision-making processes and continuous watching intentions within tourism live streaming. Results revealed that informativity, entertainment, interactivity each positively influenced immersion; immersion interest in products Furthermore, product buying desire, promoting behaviour. Whereas streaming did not influence desire. Finally, both impacted intention. also detected group differences by examining gender, age, experience time pressure.

Language: Английский

Citations

102