Unveiling user intentions: an integrated analysis of hedonic motivation and service quality in e-grocery technology acceptance

International Journal of Quality & Reliability Management, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 22, 2025

Purpose This study aims to extend the Technology Acceptance Model 2 (TAM2) by incorporating hedonic motivation and service quality exploring their collective impact on users’ continuance intention in context of e-grocery. The purpose is provide a comprehensive understanding factors influencing e-grocery technology acceptance. Design/methodology/approach empirical analysis follows cross-sectional design, using data collected Italy from January March 2023. survey, utilizing convenience sampling method, focuses users who have made online grocery purchases previous six months. Data employs partial least squares structural equation modelling (PLS-SEM), which enables causal-predictive model assessment. Findings research reveals significant relationships among motivation, quality, perceived ease use, usefulness intention. Hedonic positively impacts but not use. Service significantly influences both use usefulness. Additionally, intention, while Research limitations/implications design could limit study’s ability capture evolution over time. Cultural perceptions be explored further develop context-specific strategies. Practical implications findings emphasize importance shaping intentions continue services. Practitioners are encouraged focus enhancing elements for increased user loyalty invest particularly customer care checkout processes, improve perception Originality/value contributes existing literature integrating into TAM2, offering novel perspective combined inclusion these enhances model’s applicability behaviour adoption technology, specifically sector.

Language: Английский

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Integrating digitalization opportunities into innovative public organizations’ management process

Journal of Innovation & Knowledge, Journal Year: 2024, Volume and Issue: 9(4), P. 100564 - 100564

Published: Sept. 7, 2024

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Modelling generation Z tourists' social responsibility toward environmentally responsible behaviour: The role of eco‐travel cravings

International Journal of Tourism Research, Journal Year: 2024, Volume and Issue: 26(4)

Published: July 1, 2024

Abstract Generation Z (Gen Z) is believed to be more socially and environmentally committed. While responsible behaviour crucial the success of sustainable tourism, little known about Gen Z's specific environmental behaviours in tourism settings. In this research, roles consumption emotions friendly were explored based on cognitive appraisal elaborated intrusion theories. The moderation impact eco‐travel cravings was also examined. With 336 valid responses collected from tourists, it found that destination social responsibility significantly impacted emotions, but only positive had direct effects behaviour. associations with moderated by cravings. results offer theoretical managerial implications for understanding tourists can help accomplish tourism.

Language: Английский

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Does One Size Fit All? The Role of Extraversion in Generating Electronic Word‐of‐Mouth Through Social Media Brand Page Engagement

Psychology and Marketing, Journal Year: 2025, Volume and Issue: unknown

Published: March 1, 2025

ABSTRACT Brands are increasingly investing in fostering consumer engagement with their social media pages to strengthen consumer–brand relationships, ultimately aiming generate positive electronic word‐of‐mouth (eWOM). Brands' marketing budgets could be used more effectively if they were tailor strategies consumers' characteristics, including relevant personality traits, such as extraversion. However, the role of extraversion driving eWOM through brand page remains underexplored. Drawing on identity theory, cultivation and trait theory personality, this paper integrates findings from two studies—a cross‐sectional survey an experiment—conducted among users world's most popular networking site (i.e., Facebook). The results show that passive active have distinct impacts eWOM, thereby highlighting mediating self‐brand connection extent which consumers incorporate a into self‐concept), extraversion's dual both antecedent moderator. Our provide managers valuable guidance by differing impact activities introverts versus extraverts.

Language: Английский

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Unboxing Gender Differences Toward Impulsive Buying Tendency in Live‐Streaming Shopping

International Journal of Consumer Studies, Journal Year: 2025, Volume and Issue: 49(3)

Published: April 15, 2025

ABSTRACT Impulsive buying behavior plays a crucial role in determining the success of live‐streaming commerce (LSC). Despite widespread popularity LSC, there exist two notable gaps. The primary aim this study is to close gaps by examining how social environmental stimuli trigger unplanned purchases using Stimulus‐Organism‐Response (S‐O‐R) model. Additionally, explores gender moderates relationships among stimuli, customer engagement, and impulsive tendencies LSC. research analyzed data collected from 735 Millennial shoppers, utilizing partial least squares‐structural equation modeling (PLS‐SEM) method. obtained findings indicate that streamer interaction quality credibility significantly affect information ultimately influencing purchases. Furthermore, multiple groups analysis suggests distinct roles for both males females within these relationships. This contributes fields retailing behavior, providing practical insights professionals seeking effective strategies encourage customers LSC environment.

Language: Английский

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Human resource management systems research – how to gain impactful insights through formative measurement and hierarchical component models

The International Journal of Human Resource Management, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 25

Published: Feb. 24, 2025

This paper emphasizes that paying greater attention to how human resource management (HRM) systems are conceptualized in empirical studies could provide more actionable insights and increase the impact of HRM research. We advocate use formative measurement models, arguing this approach aligns better with concept systems, allows for a nuanced understanding each practice system contribute outcomes interest. In same vein, we hierarchical component which allow multi-level conceptualization representing practices, system, their intermediate levels abstraction (e.g. ability, motivation, opportunities as subcomponents high-performance work systems). As result, research can move beyond general assertions instead offer specific recommendations. discuss illustrate these conceptual ideas be implemented partial least squares-structural equation modeling (PLS-SEM), enriched by predictive model evaluation following state-of-the-art guidelines.

Language: Английский

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How green servant leadership influences organizational green performance? The roles of employee green creativity, voluntary pro-environmental behavior and green psychological climate

Personnel Review, Journal Year: 2025, Volume and Issue: unknown

Published: March 6, 2025

Purpose Drawing from the resource-based view and social information processing theory, this study explores role of green servant leadership on organizational performance mechanisms underpinning relationship. Design/methodology/approach This focuses textile industry in Pakistan, known as one most environmentally polluting sectors globally. Data were collected 32 companies Punjab province Pakistan. Using a purposive sampling approach, we distributed questionnaires two phases with two-week interval. In first phase, 800 surveys distributed, resulting 457 valid responses for second phase data collection. Findings Our findings shed light relationship between through mediating employees’ creativity, particularly presence higher levels psychological climate. Furthermore, our demonstrates that creativity voluntary pro-environmental behavior sequentially mediate performance. We also found evidence interaction climate enhancing The implications these both theory practice are discussed study. Originality/value offers significant contribution to literature by exploring multifaceted drivers It integrates roles leadership, climate, presenting holistic understanding how influences sustainability outcomes. By introducing serial mediation behavior, research provides new insight into relationships. inclusion moderating factor advances theoretical discussions contextual leadership. Beyond contributions, practical guidance managers policymakers identifying actionable strategies foster responsible workplace behaviors, promote innovative practices align policies goals.

Language: Английский

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Factors Influencing the Behavioral Intention to Use the Human Resource Information System (HRIS) of MSEUF Employees: An Extended Technology Acceptance Model

Lecture notes in networks and systems, Journal Year: 2025, Volume and Issue: unknown, P. 1016 - 1025

Published: Jan. 1, 2025

Language: Английский

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Does a student's attendance and a classroom task significantly enhance learning outcomes? Implications of policy in gamely and management education

The International Journal of Management Education, Journal Year: 2025, Volume and Issue: 23(2), P. 101163 - 101163

Published: March 26, 2025

Language: Английский

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Review of Dynamic Structural Equation Models for Real-Time Consumer Behaviour: Methodological Advances and Applications Insights

Management Dynamics in the Knowledge Economy, Journal Year: 2025, Volume and Issue: 13(1), P. 52 - 67

Published: March 1, 2025

Abstract This study evaluated the transformative importance of dynamic SEM in offering a more thorough understanding real-time consumer behaviours and thus transcending limitations traditional approaches that typically rely on static data. The analysed recent advancements its capability to strengthen marketing strategies by accurately capturing evolving interactions. published peer-reviewed literature ranging from 2010 2024 assess advancement, comparisons, applications, accuracy methodological complexities both domain interactions analytics. inclusion criteria were studies focusing behaviour, research articles within 14 years, employing methods datasets include time-series findings for objective one show analyses complex, temporal data because it has been integrated with advanced modern such as Ecological Momentary Assessment Experience Sampling Method, Bayesian estimation, machine learning algorithms cloud computing platforms. two indicate is practically capable analysing high-frequency, large-scale digital platforms like social media e-commerce. results obtained comparative analysis three provides significant improvements accurate reflection preferences than SEM. Dynamic integrates elements therefore allows adeptly modelling choices, moods, attitudes, emotional states over time. Performance metrics MAE, RMS, CFI confirm enhances fit predictive precision. substantially significantly outperforms since enhance behaviour effectively variations Thus, organisations should adopt implement optimise improve their strategies. contributes knowledge superior behaviours, which enhancing analytics

Language: Английский

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