The impact of COVID-19 on turnover intention among hotel employees: A moderated mediation model

Journal of Hospitality and Tourism Management, Journal Year: 2022, Volume and Issue: 51, P. 539 - 549

Published: May 18, 2022

Language: Английский

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The Perils of the Pandemic for the Tourism and Hospitality Industries: Envisaging the Combined Effect of COVID-19 Fear and Job Insecurity on Employees’ Job Performance in Pakistan

Psychology Research and Behavior Management, Journal Year: 2022, Volume and Issue: Volume 15, P. 1325 - 1346

Published: May 1, 2022

Purpose: This study aims to improve employees' job performance during COVID-19 pandemic circumstances and demonstrates the impact of fear on hospitality under mediating role insecurity changes loss insecurity. Methods: The adopts a quantitative approach, data were accumulated through structured questionnaire. In total, 509 valid questionnaires received from employees working in Pakistan's sector. A structural equation model using Smart-PLS software was used analyze collected respondents. Results: results have identified that has positive significant influence changes, insecurity, negative relationship with performance. negatively significantly Additionally, indicate between moderating effect vaccines Conclusion: revealed who perceived their jobs be insecure tried cope situation, feel healthy, perform well after getting vaccinated. study's findings recommend modifying pattern for organizations. enhances existing literature crisis industry. particular, this is novel addition academia highlights work front desk hotel tourism Keywords: worry, performance, perception vaccine,

Language: Английский

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Humorous leadership, upward voice and resistance to change in the hotel context: from affective events theory perspective

European Business Review, Journal Year: 2023, Volume and Issue: 35(5), P. 737 - 762

Published: March 16, 2023

Purpose The purpose of this paper is to explore the effect affiliative-based humorous leadership on hotel employee outcomes (i.e. resistance change and upward voice), underpinned by affective events theory. Further, investigates psychological capital as a mediation emotional intelligence moderation effect. Design/methodology/approach Using structured questionnaire, 554 supervisors 20 four- five-star hotels in Sharm El-Sheikh responded based time-lagged approach. A Smart-partial least squares (Smart-PLS) v. 3.3.9 was used analyze data set. Findings findings revealed that has positive capital, association with voice. Psychological partially mediated linkage employees' voices change. According results, strengthened Research limitations/implications contribute body knowledge humor development new ideas hospitality literature. This adds literature developing countries, specifically Egypt. also provides practitioners perspectives they develop strategies use humor-related wise styles workplace. Originality/value To best authors’ knowledge, one first studies assess industry. contributes future crucial workplace engagement its employees’ novel intriguing actions offers good guideline for organizations enterprises wishing better leverage leader humor.

Language: Английский

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Effects of risk messages on tourists’ travel intention: Does distance matter?

Journal of Hospitality and Tourism Management, Journal Year: 2023, Volume and Issue: 55, P. 169 - 184

Published: April 5, 2023

Language: Английский

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The evolutionary characteristics, driving mechanism, and optimization path of China’s tourism support policies under COVID-19: a quantitative analysis based on policy texts

Current Issues in Tourism, Journal Year: 2021, Volume and Issue: 25(7), P. 1169 - 1184

Published: Sept. 7, 2021

Tourism support policies are an important issue in managing a public health crisis. This research examines 136 tourism policy texts issued by central and local governments China from 22 January to 31 December 2020. The evolution is divided into three phases: suspension of business activities enterprises (22 January–24 February 2020), orderly resumption production (25 February–28 April regular pandemic prevention control (29 2020–present). NetDraw the qualitative analysis software NVivo were used conduct content co-word analysis, objectively analyse structure, content, texts. We apply PSR (pressure-state-response) model, which considers changes driven reforms, innovations, market, consumption, technology, governance, other factors. findings indicate that varies decentralized temporary, systematic, standardized. Major policymaking gradually became coordinated, value orientation has been embodied transformation science technology information services. Finally, countermeasures suggestions offered with goal perfecting coordination mechanism, improving implementation 'directness', strengthening foresight comprehensiveness process, innovation production.

Language: Английский

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Love me, love my dog: does destination attractiveness not only mitigate tourists’ anger and regret emotions but also prevent negative word of mouth?

Current Issues in Tourism, Journal Year: 2022, Volume and Issue: 26(13), P. 2184 - 2202

Published: June 1, 2022

Avoiding negative word of mouth would be vital importance for promoting sustainable rural tourism. By searching the channels influencing effect residents' irregular business behaviours (RIBB) on (NWOM) in tourism destinations, incorporating how to moderate such effect, this study found that RIBB affect NWOM via tourists' anger emotions (TAE) or regret (TRE). Additionally, destination attractiveness positively moderates either TAE TRE, indicating tourists with a high perceived attraction might not mitigate which go against saying 'Love me, love my dog'. This thus argued thereby deteriorating NWOM, an essential finding may contribute existing literature by shedding new light important and special role providing alternative explanation based emotion-appraisal theory.

Language: Английский

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Does hotel employees’ mental health matter? Assessment of its antecedents and coping behavior

International Journal of Hospitality Management, Journal Year: 2025, Volume and Issue: 126, P. 104084 - 104084

Published: Jan. 18, 2025

Language: Английский

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Stress-activated motility: study on the influence mechanism of COVID-19 event strength on employee safety performance in high reliability organizations

International Journal of Occupational Safety and Ergonomics, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 11

Published: Feb. 24, 2025

Objectives. Events have been an important research topic in the field of organizations, especially as outbreak COVID-19 has brought challenges to employees and affecting employee behaviour workplace. Based on cognitive activation theory stress, this study explored mechanisms impact event strength safety performance high reliability organizations. Methods. A quantitative design was adopted with data collected from 759 urban rail transit organizational China. Structural equation modelling analysis using Mplus version 7.4 employed test hypotheses. Results. can positively affect organizations through a chain-mediating effect work meaningfulness engagement. Perceived trust moderates relationship between for organization employees. Conclusion. enhancing literature events performance, expanding application stress high-reliability

Language: Английский

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Effects of paradoxical leadership on generation Y employees’ voice behavior: Exploring the chain mediating role of employees’ psychological safety and job crafting

Journal of Hospitality Marketing & Management, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 22

Published: March 26, 2025

Language: Английский

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Distance Decay? Configuration Analysis of the Influence of Multidimensional Distances on Health Tourism Flow in China

International Journal of Tourism Research, Journal Year: 2025, Volume and Issue: 27(2)

Published: March 1, 2025

ABSTRACT This paper explored the impact of multidimensional distances on health tourism flow in China by means NCA and QCA. We found that destinations with shorter time distances, smaller economic similar geographical greater cultural are favored. Additionally, distance factors have different effects inflow outflow tourism. The is more sensitive to changes distance, while susceptible distance.

Language: Английский

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