Uncovering the Hidden Intangible Factors of Hotel Employees’ Turnover Intention During COVID Phenomenon DOI Creative Commons
Kamelia Chaichi, Dahlia Zawawi, Yuhanis Abdul Aziz

et al.

Management and Labour Studies, Journal Year: 2024, Volume and Issue: 49(4), P. 590 - 614

Published: May 21, 2024

The extant literature on hospitality and human resource management has not yet uncovered the hidden intangible chain of employee turnover intention, particularly in hotel context. A theoretical framework was developed by applying tenets theory planned behaviour, social cognitive multi-dimensional commitment model. More specifically, this study investigated impact staff core personality (core confidence traits self-evaluation) employees’ positive attitudes towards organization, ultimately decreasing intention. Further, scrutinized moderating organizational dimensions extended model links that were missing prior literature. It employed a self-administered survey obtained 300 usable responses. data analysed through partial least squares structural equation modelling (PLS-SEM) software. results revealed all factors (CSE traits, including resilience, hope optimism) self-efficacy significantly affect staff’s attitude. Moreover, established affective continuous connection between attitude intention to leave organization. This article recommends several practices managers can utilize reduce upsurge sustainability industry.

Language: Английский

How does the usage of robots in hotels affect employees’ turnover intention? A double-edged sword study DOI

Lan-Xia Zhang,

Jiamin Li,

Lele Wang

et al.

Journal of Hospitality and Tourism Management, Journal Year: 2023, Volume and Issue: 57, P. 74 - 83

Published: Sept. 15, 2023

Language: Английский

Citations

33

The influence of tourism destination safety reminder information frame on tourists' safety compliance behavior DOI
Jie Yin, Xingqin Qu, Yensen Ni

et al.

Safety Science, Journal Year: 2024, Volume and Issue: 172, P. 106422 - 106422

Published: Jan. 14, 2024

Language: Английский

Citations

8

Metaverse in the tourism sector for talent management: a technology in practice lens DOI
Debolina Dutta,

Yuvaraj Srivastava,

Eshmeeta Singh

et al.

Information Technology & Tourism, Journal Year: 2023, Volume and Issue: 25(3), P. 331 - 365

Published: Aug. 14, 2023

Language: Английский

Citations

22

Effective machine learning, Meta-heuristic algorithms and multi-criteria decision making to minimizing human resource turnover DOI Open Access
Nima Pourkhodabakhsh, Mobina Mousapour Mamoudan, Ali Bozorgi-Amiri

et al.

Applied Intelligence, Journal Year: 2022, Volume and Issue: 53(12), P. 16309 - 16331

Published: Dec. 5, 2022

Language: Английский

Citations

23

The behavioral contagion effect of tourists’ risk decision-making DOI
Jiangchi Zhang, Chaowu Xie, Feifei Lai

et al.

Journal of Hospitality and Tourism Management, Journal Year: 2024, Volume and Issue: 59, P. 1 - 13

Published: March 21, 2024

Language: Английский

Citations

5

Comparing the antecedents of manager’s and employee’s job satisfaction in the housekeeping department DOI Creative Commons
Yunxuan Carrie Zhang,

Dina M.V. Zemke,

Amanda Belarmino

et al.

International Hospitality Review, Journal Year: 2024, Volume and Issue: unknown

Published: May 6, 2024

Purpose Job satisfaction is essential in understanding turnover intentions. Previous studies reveal that highly educated hospitality employees generally have lower levels of job satisfaction, indicating the antecedents may be different from managers and frontline employees. This study compared for housekeeping Design/methodology/approach used a mixed-methods approach two-part study. The researchers recruited exploratory survey. results open-end questions helped us build custom dictionary text mining comments Glassdoor.com. Finally, multilinear regression themes employees’ ratings on Glassdoor.com was conducted to understand Findings survey indicated department has an urgent need organizational support training. text-mining revealed impacts both employees, while training more than analysis showed compensation, business outlook, senior management, career opportunity impacted groups. However, work-life balance only influenced managers. Originality/value With large number at low salaries, departments higher-than-average rate lodging. among first compare managers’ department, extending Social Exchange Theory. It provides suggestions decrease

Language: Английский

Citations

5

Emancipation really matters: Why family firms might be a preferable choice for Syrian refugees in Egypt? An exploratory study DOI
Mohamed Mousa, Hala Abdelgaffar

International Migration, Journal Year: 2023, Volume and Issue: 62(1), P. 37 - 53

Published: Sept. 23, 2023

Abstract This study explores the relations within current broader literature on migration and entrepreneurship specifically investigates extent to which Syrian refugees in Egypt prefer establish family businesses why. A qualitative research method is employed by conducting semi‐structured interviews with 45 partner/managers of micro, small medium‐sized Egypt. Thematic analysis was used determine main ideas interview transcripts. were found businesses. And following considered be antecedents such preference: action resources (economic challenges poor salaries host country; refugee financial insolvency; refugees' limited social network), emancipation values (refugees' trust working each other; intention pay back support/gratitude perceived from country) civic entitlement (governmental support businesses).

Language: Английский

Citations

11

Boost effect of sustainable practices and relational innovation on value co-creation and brand equity: outcomes of hotel size moderation DOI
Mariia Bordian, Irene Gil Saura, Gloria Berenguer Contrí

et al.

Journal of Marketing Analytics, Journal Year: 2024, Volume and Issue: 12(3), P. 717 - 733

Published: April 17, 2024

Language: Английский

Citations

4

Job insecurity amid the COVID-19 pandemic and beyond: a systematic review and research agenda DOI
H.O. Gupta,

Rajib Lochan Dhar

Employee Relations, Journal Year: 2024, Volume and Issue: 46(5), P. 1141 - 1171

Published: July 12, 2024

Purpose The catastrophic effects of the COVID-19 pandemic have considerably impacted labour market and increased job insecurity among workers. This study systematically reviews literature on conducted in context with three key objectives. First, to identify antecedents during pandemic. Second, outcomes associated Third, underlying boundary conditions that strengthened or alleviated association between its outcomes. Design/methodology/approach followed PRISMA 2020 guidelines for selection inclusion scientific by searching five electronic databases, namely, Scopus, ScienceDirect, PubMed, Web Science Psych Info. Findings A perception health-related risks, negative economic consequences organizational restructuring were primary factors contributing encompassed detrimental impacts health well-being, proactive measures undertaken employees alleviate threat loss, a variety tactics employed cope stress arising from insecurity. elucidate workers influenced both their work non-work Originality/value is first systematic review summarizing employees' experiences amid Based review, this provides doable steps HR managers can take effectively manage workers, particularly crisis.

Language: Английский

Citations

4

Fire with smoke: Exploitative leadership, anxiety, and service sabotage in the hotel industry DOI
Muhammad Waheed Akhtar, Osman M. Karatepe, Fauzia Syed

et al.

International Journal of Hospitality Management, Journal Year: 2025, Volume and Issue: 126, P. 104097 - 104097

Published: Jan. 16, 2025

Language: Английский

Citations

0