Exploring the Impact of COVID-19 Recovery Strategies in the Hospitality and Tourism Industry

Administrative Sciences, Journal Year: 2025, Volume and Issue: 15(4), P. 142 - 142

Published: April 16, 2025

The COVID-19 pandemic presented an unprecedented challenge for the tourism industry, disrupting operations, reducing customer demand, and forcing businesses to adapt quickly a new reality. This study explored impact of on hospitality industry addresses specific research gap: limited application structured theoretical frameworks—particularly three-R stakeholder collaboration model—in examining recovery strategies. Prior studies have largely focused individual tactics or short-term impacts, rather than structured, stakeholder-driven, multi-phase process. Employing qualitative design, this used grounded theory investigate how service providers key stakeholders navigated challenges pandemic. Data were collected through semi-structured interviews with 20 participants, including business owners, hotel event managers, public sector employees, academics. These insights offer comprehensive, multi-perspective view Grounded was inductively develop model behaviors, data coded open, axial, selective stages using MAXQDA 2020 software. Findings revealed several strategies—such as cost-cutting, digital transformation, cultural adaptation—that enabled maintain operations during recover in its aftermath. Finally, refashioning models diversification services, shift local markets helped changing environment ensure long-term resilience.

Language: Английский

---

A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in COVID-19 Context

International Journal of Environmental Research and Public Health, Journal Year: 2022, Volume and Issue: 19(19), P. 12050 - 12050

Published: Sept. 23, 2022

The purpose of this research was to analyze how different effects the COVID pandemic, expressed through pandemic accentuated occupational stress, perceived job insecurity, safety and health perception organizational effectiveness, may impact turnover intentions personnel in hospitality industry. Our team designed an online questionnaire which analyzed with network analysis depict relationship between factors, and, then, a confirmatory factor employed confirm distribution items envisaged five factors. Based on sample 324 randomized Romanian industry staff, results our cross-sectional study revealed that perception, effectiveness insecurity stress indirectly significantly staff (TI). indicated that, while total effect PAOS TI significant, direct still all three mediators remained significant predictors. Overall, partially mediated TI, indicating employees low scores (OSHP), (POE) high (PJI) were more likely have higher levels intentions.

Language: Английский

---

The impact of social distancing on tourists’ preferences for anthropomorphism

Journal of Hospitality and Tourism Management, Journal Year: 2023, Volume and Issue: 55, P. 383 - 398

Published: May 17, 2023

Language: Английский

---

Sustainable tourism employment: A comprehensive overview of tourism employees’ experience from a tourist-employee interaction perspective

Journal of Hospitality and Tourism Management, Journal Year: 2024, Volume and Issue: 60, P. 228 - 238

Published: July 27, 2024

Language: Английский

---

Crowding and vaccination: Tourist's two-sided perception on crowding and the moderating effect of vaccination status during COVID-19 pandemic

Journal of Destination Marketing & Management, Journal Year: 2022, Volume and Issue: 24, P. 100705 - 100705

Published: April 21, 2022

Language: Английский

---