Virtual influencer marketing: a study of millennials and gen Z consumer behaviour DOI
Padma Angmo, Rachna Mahajan

Qualitative Market Research An International Journal, Journal Year: 2024, Volume and Issue: 27(2), P. 280 - 300

Published: Jan. 18, 2024

Purpose Virtual influencers (VIs), who are fictional characters, have gained popularity in recent years, particularly among Generation Z and millennials. With the hype surrounding VIs, more research is required. Thus, this study aims to examine how Gen members millennials react VIs used for marketing purposes. Design/methodology/approach This follows an exploratory approach. The data were collected from 29 participants (14 male 15 female) through two focus groups semi-structured interviews. Findings authors found that opinions about mixed, main themes emerged study: (1) challenges potential (2) decision-making psychological aspects. Originality/value broadens paradigm analysing efficacy of VIs. emerging topic relevance sector as well transdisciplinary practice.

Language: Английский

The authentic virtual influencer: Authenticity manifestations in the metaverse DOI Creative Commons
Bernadett Köles,

Alice Audrezet,

Julie Guidry Moulard

et al.

Journal of Business Research, Journal Year: 2023, Volume and Issue: 170, P. 114325 - 114325

Published: Oct. 12, 2023

Language: Английский

Citations

96

Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement DOI Creative Commons
Chung-En Yu, Astrid Dickinger, Kevin Kam Fung So

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 76, P. 103560 - 103560

Published: Sept. 10, 2023

Focusing on the application of artificial intelligence, this study investigates impact emotional display user engagement with computer-generated imagery influencers through lens computers are social actors (CASA) framework. It breaks down emotions into individual muscle movements (i.e., facial action units). By using recognition based 1,028 pictures shared by Lil Miquela, findings disclose significance happiness, sadness, disgust, and surprise in triggering when promoting diverse products visually captivating content. The highlight importance balancing intensity movement to streamline interplay between technology, human behaviour, digital communication.

Language: Английский

Citations

88

Virtual influencer marketing: the good, the bad and the unreal DOI

Simone Lykke Tranholm Mouritzen,

Valeria Penttinen, Susanne Pedersen

et al.

European Journal of Marketing, Journal Year: 2023, Volume and Issue: 58(2), P. 410 - 440

Published: June 6, 2023

Purpose The purpose of this paper is to conceptualize virtual influencer marketing, outlining the opportunities and dangers associated with using influencers in social media marketing communications. Design/methodology/approach Drawing on literature addressing interactions between consumers technologies, introduces landscape marketing. Findings This distinguishes from real-life related digital characters. It further defines four unique elements attributed influencers: customization, flexibility, ownership automation. Finally, it a taxonomy for influencers. Research limitations/implications conceptualization contributes advancing understanding (virtual) landscape. Practical implications suggests that brands need carefully evaluate different characteristics influencers, when deciding leverage them also provides guidelines working campaigns targeted at consumers. Social discusses ethical interact encounter reality virtuality. Originality/value makes three contributions. First, conceptualizes by defining critically evaluating key Second, offers 2 × grounded research anthropomorphism reality–virtuality. Third, reflects avenues future research.

Language: Английский

Citations

78

Can you sense without being human? Comparing virtual and human influencers endorsement effectiveness DOI
Huajun Li, Yueqiu Lei, Qi Zhou

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 75, P. 103456 - 103456

Published: June 15, 2023

Language: Английский

Citations

71

Making Sense? The Sensory-Specific Nature of Virtual Influencer Effectiveness DOI
Xinyue Zhou,

Xiao Yan,

Yuwei Jiang

et al.

Journal of Marketing, Journal Year: 2023, Volume and Issue: 88(4), P. 84 - 106

Published: Sept. 13, 2023

The current research examines consumers’ responses to sensory endorsements from virtual influencers. authors reveal that consumers perceive and human influencers have similar distal (i.e., visual auditory) capacities. Consumers, however, as having lower proximal haptic, olfactory, gustatory) Consequently, when focus on experiences, purchase intention toward products services endorsed by a (vs. human) influencer. findings further imagery difficulty perceived capacity serially mediate this effect. Importantly, effect is mitigated information not explicitly mentioned, are informed of new technology enables experiences. These offer actionable insights for marketers effectively utilize in sensory-driven campaigns, providing practical strategies improve consumer enhance marketing effectiveness.

Language: Английский

Citations

69

The emergence of virtual influencers: a shift in the influencer marketing paradigm DOI
Anand Jhawar, Prashant Kumar,

Sanjeev Varshney

et al.

Young Consumers Insight and Ideas for Responsible Marketers, Journal Year: 2023, Volume and Issue: 24(4), P. 468 - 484

Published: May 8, 2023

Purpose This study aims to gain insights into the rise of virtual social media influencers and identify significant theories governing influencers’ (VIs) interaction with followers on platforms. Studies VI being scarce in marketing literature, authors attempt propose a theoretical model understand acceptance VIs by users (SMUs). Design/methodology/approach Using structured literature review case approach, conceptual is developed propositions are offered. Findings Parasocial (PSI) between SMU builds up source credibility, thereby leading VIs. Thus, establish that PSI credibility theory combine explain SMUs. Furthermore, similarity another added dimension as suggested this study. A comparative analysis growth five major elucidates fashion, electronic, tourism health-care industries can use them for promotions influencers, especially luxury products. Research limitations/implications potent tool achieve improved brand awareness target young consumers (especially Gen Y Z – millennials). Originality/value The emergence recent; little comprehended about their Hence, it becomes important delineate foundations VI–SMU interaction. addresses gap identifying background proposes elucidating

Language: Английский

Citations

65

Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence? DOI Creative Commons
Kamel El Hedhli, Haithem Zourrig, Amr Al Khateeb

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 75, P. 103459 - 103459

Published: June 25, 2023

Building upon the Stereotype Content Model (SCM), current research provides insights into how virtual influencers (VIs) influence consumer responses. More specifically, it investigates associations between VI's anthropomorphism and stereotypical judgments of warmth competence as well differential mediating roles these stereotypes in influencing consumers' willingness to follow recommendations purchase intentions. The results support idea that anthropomorphizing VIs has a direct bearing on stereotyping along dimensions SCM. Consistent with "Primacy-of-Warmth Effect" hypothesis, study's findings show perceived warmth, compared competence, is positively more associated recommendations. Furthermore, reveal mediates association However, lend partial role competence. recommendations, turn, intention. paper wraps up some implications for practice.

Language: Английский

Citations

63

How do social media influencers induce the urge to buy impulsively? Social commerce context DOI
Komal Shamim, Muhammad Azam, Tahir Islam

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 77, P. 103621 - 103621

Published: Nov. 18, 2023

Language: Английский

Citations

55

Mere copycat? The effects of human versus human-like virtual influencers on brand endorsement effectiveness: A moderated serial-mediation model DOI
Qi Zhou, Bin Li, Huajun Li

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 76, P. 103610 - 103610

Published: Oct. 21, 2023

Language: Английский

Citations

50

Intelligent influencer marketing: how AI-powered virtual influencers outperform human influencers DOI
Oihab Allal‐Chérif,

Rosa Puertas,

Patricia Carracedo

et al.

Technological Forecasting and Social Change, Journal Year: 2023, Volume and Issue: 200, P. 123113 - 123113

Published: Dec. 24, 2023

Language: Английский

Citations

49