The role of psychological distance and construal level in explaining the effectiveness of human-like vs. cartoon-like virtual influencers DOI Creative Commons
Claudia Franke,

Andrea Groeppel‐Klein

Journal of Business Research, Journal Year: 2024, Volume and Issue: 185, P. 114916 - 114916

Published: Aug. 26, 2024

A C TComputer-generated virtual influencers (VIs) are increasingly used in advertising as there many advantages.In four experimental studies, two types of VIs and their impact on effectiveness compared.Key findings that highly human-like lead to higher trustworthiness, while a more cartoon-like appearance increases novelty.The reasoning behind the varying evaluation VI is explored through lens psychological distance construal level theory, suggesting appropriate message focus enhances influencers' benefits moderator.It further shown different cultural settings play an important role for perception, finding cartoon-influencer's novelty effect restricted consumer groups low familiarity.The studies contribute growing literature effectiveness, delivering theoretical underpinning assessment.Managerially, it concluded both can be successful endorsers, but under careful consideration various factors.

Language: Английский

Making Sense? The Sensory-Specific Nature of Virtual Influencer Effectiveness DOI
Xinyue Zhou,

Xiao Yan,

Yuwei Jiang

et al.

Journal of Marketing, Journal Year: 2023, Volume and Issue: 88(4), P. 84 - 106

Published: Sept. 13, 2023

The current research examines consumers’ responses to sensory endorsements from virtual influencers. authors reveal that consumers perceive and human influencers have similar distal (i.e., visual auditory) capacities. Consumers, however, as having lower proximal haptic, olfactory, gustatory) Consequently, when focus on experiences, purchase intention toward products services endorsed by a (vs. human) influencer. findings further imagery difficulty perceived capacity serially mediate this effect. Importantly, effect is mitigated information not explicitly mentioned, are informed of new technology enables experiences. These offer actionable insights for marketers effectively utilize in sensory-driven campaigns, providing practical strategies improve consumer enhance marketing effectiveness.

Language: Английский

Citations

71

Green power of virtual influencer: The role of virtual influencer image, emotional appeal, and product involvement DOI
Kan Jiang, Junyuan Zheng, Shaohua Luo

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 77, P. 103660 - 103660

Published: Dec. 12, 2023

Language: Английский

Citations

42

Avatars of influence: Understanding how virtual influencers trigger consumer engagement on online booking platforms DOI
Naeem Akhtar, Zahid Hameed, Tahir Islam

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 78, P. 103742 - 103742

Published: Feb. 15, 2024

Language: Английский

Citations

33

Analysing the impact of coupled domestic demand dynamics of green and low-carbon consumption in the market based on SEM-ANN DOI
Kaisheng Di, Weidong Chen, Qiumei Shi

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 79, P. 103856 - 103856

Published: April 16, 2024

Language: Английский

Citations

29

With enterprise metaverse comes great possibilities! Understanding metaverse usage intention from an employee perspective DOI
Aman Kumar, Amit Shankar, Reeti Agarwal

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 78, P. 103767 - 103767

Published: Feb. 15, 2024

Language: Английский

Citations

27

Social media influencer over-endorsement: Implications from a moderated-mediation analysis DOI Creative Commons
Chee Wei Cheah, Kian Yeik Koay, Weng Marc Lim

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 79, P. 103831 - 103831

Published: March 26, 2024

The surge in social media's popularity has catalyzed the emergence and growth of media influencers (SMIs) their pivotal role marketing strategy. This study examines impact SMI over-endorsement on consumer purchase intentions, mediating this relationship through influencer authenticity credibility, moderating it with product interest. Employing a moderated-mediation model using partial least squares structural equation modeling (PLS-SEM), analyzes survey data collected from 303 users. Contrary to intuitive expectations, does not directly affect intentions; instead, its negative influence is significantly mediated by reduced perceptions credibility among SMIs, interest serving as mitigating mechanism. revelation challenges conventional beliefs revealing that repercussions excessive endorsements are erosion, overshadowing any concerns regarding authenticity. Importantly, adverse effect can be mitigated fostering strategic buffer. suggests rather than curtailing endorsement frequencies, brands SMIs should focus amplifying (e.g., enhancing engagement relevance) thus sustain or even increase activities without compromising perceived influencers, thereby maintaining effectiveness campaigns. therefore contributes novel insights into dynamics marketing, particularly effects behavior conditions under which these may neutralized.

Language: Английский

Citations

26

Digital human calls you dear: How do customers respond to virtual streamers’ social-oriented language in e-commerce livestreaming? A stereotyping perspective DOI
Ruiqi Yao, Guijie Qi, Zhiqiang Wu

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 79, P. 103872 - 103872

Published: April 26, 2024

Language: Английский

Citations

24

Virtually authentic: examining the match-up hypothesis between human vs virtual influencers and product types DOI
Fanjue Liu, Yu-Hao Lee

Journal of Product & Brand Management, Journal Year: 2024, Volume and Issue: 33(2), P. 287 - 299

Published: Feb. 5, 2024

Purpose This study aims to investigate the rising trend of virtual influencers – digitally created characters with human-like attributes. It evaluate and compare their effectiveness human in terms brand attitudes purchase intentions. uncovers mechanisms underlying differences observed between counterparts. Design/methodology/approach The research uses a 2 (influencer type: vs virtual) × 3 (product functional symbolic experiential) between-subjects design. Through pilot ( n = 334) main 352), examines interactive effects influencer product type on attitude Hypotheses were developed tested using moderating mediation models centered authenticity product–endorser fit. Findings Virtual are perceived as less authentic than across all types, negatively influencing intention. However, extent which affects intentions, mediated by fit, varies based type. Originality/value emphasizes two key fit influencers. suggests that aligning suitable types can offset deficit, significantly affecting endorsement effectiveness.

Language: Английский

Citations

21

How Does Humanoid Virtual Influencers' Appearance Convey Social Presence? The Underlying Process and Path to Purchase Intention DOI Creative Commons
Haithem Zourrig, Jeongsoo Park, Imène Becheur

et al.

International Journal of Consumer Studies, Journal Year: 2025, Volume and Issue: 49(1)

Published: Jan. 1, 2025

ABSTRACT Drawing on the stimulus‐organism‐response (S‐O‐R) framework, current work contends that interplay between Humanoid Virtual Influencer (HVI) traits acts as a stimulus shapes consumers' sense of social presence and perception HVI's attractiveness, which in turn influences their willingness to follow recommendations purchase intention. Four online survey studies were conducted among Instagram users Japan. The results from Study 1 show animism partially mediates impact HVI anthropomorphism presence. Moreover, 2 reveals warmth competence dimensions, stereotypical evaluations, mediate influence Unexpectedly, 3 found attractiveness does not linkage disposition recommendations. However, 4 mediating factor pathway intention make purchase. This research expands existing literature by considering an additional characteristic HVIs examining its evaluations. These insights provide practical implications for retail marketers who collaborate with advertising efforts.

Language: Английский

Citations

3

When digital celebrity talks to you: How human-like virtual influencers satisfy consumer's experience through social presence on social media endorsements DOI
Hyojung Kim, Minjung Park

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 76, P. 103581 - 103581

Published: Oct. 11, 2023

Language: Английский

Citations

40