Consumer purchase behavior in a circular economy: The mediating role of switching and purchase intention in the context of refurbished smartphone DOI

Toan Nguyen Dinh,

Son Nguyen Dinh,

Hung Le Manh

et al.

Tạp chí Kinh tế và Phát triển, Journal Year: 2024, Volume and Issue: unknown, P. 94 - 116

Published: Jan. 1, 2024

Purpose - The circular economy (CE) has become a topic of dialogue among academia, companies, and public bodies. Consumers are key actors in the loop, yet consumer behavior remains at periphery research this area. This study aims to propose empirically test barriers drivers that influence consumers’ purchase context refurbished smartphones through mediating roles switching intention intention. Design/methodology/approach first reviewed previous developed hypotheses related objectives. Structural equation modeling (SEM) was conducted hypotheses, employing survey data gathered from 762 consumers Vietnam. Findings Our findings suggest is directly influenced by consumers, as well prices, attitudes, subjective norms, convenience had significant positive effect on In addition, innovativeness intention, perceived risk negative Moreover, found mediate relationship between push, pull, mooring factors behavior. Practical implications informs refurbishers marketing managers about proper product development strategies ultimately increases Originality/value extends existing literature accentuating role promoting adoption products. Keywords Circular economy, behavior,

Language: Английский

Competitive advantage: A longitudinal analysis of the roles of data-driven innovation capabilities, marketing agility, and market turbulence DOI Creative Commons
Omar Alghamdi, Gomaa Agag

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 76, P. 103547 - 103547

Published: Aug. 30, 2023

While data-driven innovation capabilities have received considerable attention from academics and practitioners, there is insufficient longitudinal evidence on how they might contribute to improved marketing agility competitive advantage. In this study, we make a preliminary effort address gap by developing model based the dynamic view. We also explore moderating effects of market turbulence link among used two-waves data (T = 677 T+1 569) cross-lagged panel approach was utilised analyse data. Our findings provide robust empirical causal predictive temporal impact driven It indicated that mediates relationship over time. Moreover, analysis suggested reinforce influence provided significant implications for theory practice.

Language: Английский

Citations

50
Understanding the relationship between marketing analytics, customer agility, and customer satisfaction: A longitudinal perspective. DOI Creative Commons
Gomaa Agag, Yasser Moustafa Shehawy, Ahmed Almoraish

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 77, P. 103663 - 103663

Published: Dec. 8, 2023

Shifting towards a more data-driven culture is key antecedent of business success in today's digital era. Previous research has paid attention to exploring the influence marketing analytics on performance, and rarely examined how use influences customer agility satisfaction. According dynamic capabilities view using previous studies, we developed conceptual framework explore effect In Study 1, utilised cross-sectional data collected from 468 managers various industries. study 2, employed longitudinal three-wave utilising cross-lagged panel model. 1 indicated that acquisition tool are drivers adopting analytics. Marketing stronger when market turbulence high. They also revealed satisfaction such conditions stronger. 2 at time point T1 significant positive T2, while T2 T3. These findings indicate strong temporal effects between use, agility, The suggest researchers should look beyond direct shift their can be leveraged enable support

Language: Английский

Citations

45
Understanding factors affecting social commerce purchase behavior: A longitudinal perspective DOI
Sofiane Laradi, Mahmaod Alrawad, Abdalwali Lutfi

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 78, P. 103751 - 103751

Published: Feb. 20, 2024

Language: Английский

Citations

20
Understanding the impact of national culture differences on customers’ online social shopping behaviours DOI
Gomaa Agag, Riyad Eid,

Houyem Chaib Lababdi

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 79, P. 103827 - 103827

Published: April 2, 2024

Language: Английский

Citations

19
From screen to service: how corporate social responsibility messages on social media shape hotel consumer advocacy DOI
Naveed Ahmad,

Aqeel Ahmad,

Anna Lewandowska

et al.

Journal of Hospitality Marketing & Management, Journal Year: 2023, Volume and Issue: 33(3), P. 384 - 413

Published: Nov. 12, 2023

This research attempts to investigate corporate social responsibility (CSR) and consumers' advocacy behavior (CAB) association in the hotel services sector of a developing economy. Furthermore, this study explores how emotions values mediate moderate their CAB. is accomplished by introducing two mediating variables, consumer happiness warm glow, altruistic as moderator. The data were obtained from consumers with help an adapted questionnaire. structural analysis indicated that CSR communication on media organizations positively predicted CAB, while glow served mediators explain relationship. Our results also confirmed moderating effect values. Several theoretical practical implications can be drawn study. For example, our highlights important role effective medium communicate CSR-related information bolster intentions.

Language: Английский

Citations

32
How does risk interplay with trust in pre-and post-purchase intention to engage: PLS-SEM and ML classification approach DOI Creative Commons
Nora Sharkasi, Gomaa Agag

Journal of Marketing Analytics, Journal Year: 2024, Volume and Issue: unknown

Published: Sept. 4, 2024

Language: Английский

Citations

8
Predicting consumers’ intention towards seafood products: An extended theory of planned behavior DOI
Milad Aminizadeh, Hosein Mohammadi, A R Karbasi

et al.

Food Quality and Preference, Journal Year: 2023, Volume and Issue: 113, P. 105061 - 105061

Published: Nov. 30, 2023

Language: Английский

Citations

14
Assessing the impact of urban planning policies on renewable energy: A case a China using the DID estimation model DOI Creative Commons
Rui Ge,

Shan Xu,

Mirzat Ullah

et al.

Heliyon, Journal Year: 2024, Volume and Issue: 10(5), P. e27099 - e27099

Published: Feb. 24, 2024

The ongoing pace of urbanization poses a substantial obstacle to the concurrent progress both financial and ecological development. Recognizing this challenge, governments globally are formulating cutting-edge strategies for urban renewal ensure long-term sustainability cities. In context, we employ difference-in-differences model scrutinize intricate relationship between smart cities growth renewable energy, utilizing Chinese city pilot program as pertinent experiment. This analytical approach provides novel insights into underlying reasons behind correlation. research yields three noteworthy findings. Firstly, it underscores indispensable role initiatives in advancing cause energy. Secondly, study reveals positive beneficial interplay creativity, economic inclusion, utilization technological innovation experimental programs, suggesting potential multiplier effect. Thirdly, local context significantly influences impact pilots, with dissemination energy being particularly effective resource-rich, metropolitan, coastal Observable impacts current experiment on security sustainable development already apparent. findings contribute fresh perspectives complex challenges production planning, especially developing countries like China.

Language: Английский

Citations

4
A sustainable step forward: Exploring factors influencing the purchase intentions towards remanufactured products using fsQCA DOI Creative Commons
Nora Sharkasi, Peter De Maeyer,

Houyem Chaib Lababdi

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 82, P. 104115 - 104115

Published: Oct. 9, 2024

Language: Английский

Citations

4
Online Reviews Meet Visual Attention: A Study on Consumer Patterns in Advertising, Analyzing Customer Satisfaction, Visual Engagement, and Purchase Intention DOI Creative Commons

Aura Lydia Riswanto,

Sangwook Ha, Sang-Ho Lee

et al.

Journal of theoretical and applied electronic commerce research, Journal Year: 2024, Volume and Issue: 19(4), P. 3102 - 3122

Published: Nov. 6, 2024

This study aims to bridge the gap between traditional consumer behavior analysis and modern techniques by integrating big data analysis, eye-tracking technology, survey methods. The researchers considered that understanding is crucial for creating effective advertisements in digital age. Initially, a was performed identify significant clusters of sentiment from online reviews generated during recent seasonal promotional campaign. key factors were identified grouped into “Product”, “Model”, “Promo”, “Effect” categories. Using these as foundation, an measured visual attention metrics such fixation duration count understand how participants engaged with different advertisement content. Subsequently, assessed same participants’ purchase intentions preferences related clusters. results showed products, promotions, effects positively impacted customer satisfaction. revealed featuring products models garnered most attention, while indicated content significantly influenced intentions. multi-step approach delivers in-depth affect satisfaction decision-making, providing valuable information optimizing marketing strategies Korean skincare market. findings emphasize importance engagement develop more compelling campaigns.

Language: Английский

Citations

4