The
following
paper
focuses
on
the
so-called
SuperApps.
concept
of
a
SuperApp
and
TOP10
visual
ranking
apps
are
presented.
research
aims
to
collect
define
basic
characteristics
that
super-application
as
solution.
In
order
achieve
above
objectives,
present
study
uses
bibliometric
mapping
approach
process
scientific
articles
available
in
Scopus
Web
Science
databases.
conducted
identifies
significant
gap
opportunities
Scopus-
Science-indexed
do-cuments.
Based
experience
gained
from
Science,
six-item
list
most
relevant
subject
has
been
compiled
by
processing
analysing
Google
Scholar,
which
summarises
important
features
super-applications.
Finally,
these
essential
briefly
analysed
presented,
providing
comprehensive
picture
their
importance
functionality
system.
International Journal of Information Management Data Insights,
Journal Year:
2024,
Volume and Issue:
4(2), P. 100252 - 100252
Published: May 21, 2024
As
the
number
of
FinTech
start-ups
continues
to
rise
globally,
utilization
these
services
by
users
becomes
increasingly
crucial,
especially
considering
potential
risks.
Various
factors
affect
users'
financial
technology,
with
quality
offered
providers
standing
out
as
a
significant
consideration.
The
aim
this
study
is
investigate
relationship
between
payment
platforms
and
services.
We
develop
novel
conceptual
model
integrating
elements
from
SERVQUAL
TAM
(the
Technology
Acceptance
Model)
dynamics.
To
gain
comprehensive
understanding,
we
employed
mixed
methods
research
approach.
This
approach
included
quantitative
survey
analyzed
using
partial
least
squares
structural
equation
(PLS-SEM)
examine
proposed
framework
relationships
its
constructs.
Following
survey,
follow-up
focus
group
discussion
industry
experts
academics
was
conducted
delve
deeper
into
findings
explore
"why"
behind
statistical
relationships.
reveal
impact
service
on
such
It
demonstrates
that
in
sector,
perceived
usefulness
does
not
always
dominate
ease
use.
Moreover,
it
confirms
profound
influence
shaping
attitudes
subsequent
behaviour
related
technology
These
insights
contribute
an
enhanced
understanding
driving
International Journal of Consumer Studies,
Journal Year:
2025,
Volume and Issue:
49(2)
Published: Feb. 6, 2025
ABSTRACT
The
term
dark
triad
is
an
assemblage
of
the
three
personality
traits,
that
is,
Machiavellianism,
Narcissism,
and
Psychopathy.
Recently,
these
traits
have
gained
prominence
as
both
direct
indirect
antecedents
consumption‐related
constructs
in
marketing
literature,
signalling
heightened
scholarly
interest
consumer
behaviour.
This
study
adopts
a
hybrid
systematic
review
methodology,
considered
two‐pronged
approach
comprising
framework‐based
bibliometric
methods,
analysing
251
articles
sourced
from
two
largest
citation
abstract
databases:
Web
Science
Scopus.
We
offered
panoramic
overview
domain
consumption
research,
using
selected
techniques
toolbox
(e.g.
cartographic
analysis,
charting
publication‐related
metrics,
mapping
citation‐related
metrics
visualisation)
TCM
content
analysis.
First,
we
uncovered
performance
trends
depicting
key
domain.
Second,
deciphered
intellectual
structure
by
delineating
elaborating
on
themes
such
(1)
Psychopathy
,
(2)
Narcissism
(3)
Materialism
(4)
Machiavellianism
.
Additionally,
charted
theoretical
perspectives,
contextual
settings
methodological
approaches
deployed
research.
These
findings
further
paved
way
for
orchestrating
rich
future
research
agenda
interesting
insights
(implications)
practitioners
academics.
Management Decision,
Journal Year:
2024,
Volume and Issue:
unknown
Published: July 4, 2024
Purpose
This
study
aimed
to
explore
the
impact
of
Artificial
Intelligence
(AI)
characteristics,
namely
Perceived
Animacy
(PAN),
perceived
intelligence
(PIN),
and
anthropomorphism
(PAI),
on
user
satisfaction
(ESA)
continuous
intentions
(CIN)
by
integrating
Expectation
Confirmation
Theory
(ECT),
with
a
particular
focus
Generation
Y
Z.
Design/methodology/approach
Using
quantitative
method,
collected
495
data
from
Gen
(204)
Z
(291)
respondents
who
were
users
digital
banking
apps
through
structured
questionnaires
that
analysed
using
PLS-SEM.
The
latter
helped
investigate
driving
forces
AI
characteristics
behavioural
as
well
reveal
generation-specific
features
engagement.
Findings
revealed
PAN
PIN
have
significant
positive
effects
anthropomorphic
perceptions
apps,
which
in
turn
increases
usefulness,
satisfaction,
intentions.
In
particular,
influence
these
attributes
varies
across
generations;
Y’s
loyalty
is
mostly
based
benefits
derived
features,
whereas
places
greater
value
factor
AI.
marked
generational
shift
demand
for
services.
Research
limitations/implications
specificity
Indian
defines
scope
this
study,
suggesting
demographic
geographical
boundaries
can
be
broadened
future
AI-related
research.
Practical
implications
results
important
bank
executive
officers
policymakers
developing
AI-supported
interfaces
appeal
unique
tastes
millennial
customers,
thus
emphasising
importance
personalising
functionalities
enhance
participation
loyalty.
Originality/value
enriches
literature
combining
ECT,
offering
granular
understanding
AI’s
role
modulating
young
consumers'
continuance
It
underscores
strategic
imperative
cultivating
compelling
loyalty-inducing
environments
tailored
evolving
expectations
Generations
Journal of Management and Digital Business,
Journal Year:
2025,
Volume and Issue:
5(1), P. 53 - 68
Published: Jan. 29, 2025
This
research
aims
to
explain
the
marketing
strategy
and
handling
of
problematic
BSI
KUR
at
Bank
Yogyakarta
Kusumanegara
Branch.
The
approach
researchers
use
is
descriptive-qualitative
through
primary
secondary
data
sources.
period
from
2021-2023.
sample
Branch
because
it
a
branch
in
Region
07
that
has
best
growth
can
overcome
financing.
Data
collection
methods
include
interviews
with
Manager
Financing
Supervisors
direct
observation
several
activities
related
study
subject.
uses
Miles
Huberman
analysis
method,
which
consists
reduction,
presentation,
conclusion
drawing,
verification.
results
carried
out
by
implementing
7P
mix,
includes
Product,
Price,
Promotion,
Place,
People,
Process,
Physical
Evidence.
Meanwhile,
financing
ensuring
process
providing
must
be
procedures,
6C
analysis,
Debtor
maintenance
personal
approach,
Assistance
settlement
