Gig work and gig workers: An integrative review and agenda for future research

Journal of Organizational Behavior, Journal Year: 2024, Volume and Issue: 45(2), P. 183 - 208

Published: Jan. 24, 2024

Summary Gig workers have become an important component of the contemporary workforce and generated extensive interest among researchers. The purpose this article is to provide integrative review literature on gig workers. Consistent with more recent studies, we adopt a broad definition work, which characterized by temporary nature project‐based compensation, work flexibility, non‐membership in organization. We first discuss major themes based input–process–output framework. Specifically, what factors drive individuals engage how impacts four theoretical approaches, outcomes experience as result engaging work. Based review, highlight six future research agendas. also practical implications for workers, traditional organizations, digital labor platforms, society.

Language: Английский

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The Making of the “Good Bad” Job: How Algorithmic Management Manufactures Consent Through Constant and Confined Choices

Administrative Science Quarterly, Journal Year: 2024, Volume and Issue: 69(2), P. 458 - 514

Published: March 14, 2024

This research explores how a new relation of production—the shift from human managers to algorithmic on digital platforms—manufactures workplace consent. While most has argued that the task standardization and surveillance accompany management will give rise quintessential “bad job” (Kalleberg, Reskin, Hudson, 2000; Kalleberg, 2011), I find that, surprisingly, many workers report liking finding choice while working under management. Drawing seven-year qualitative study largest sector in gig economy, ride-hailing industry, describe navigate being managed by an algorithm. begin showing algorithms segment work at multiple sites human–algorithm interactions this configuration process allows for more-frequent narrow choice. use two sets tactics. In engagement tactics, individuals generally follow nudges do not try get around system; deviance manipulate their input into system. behaviors associated with these tactics are practical opposites, they both elicit consent, or active, enthusiastic participation align efforts managerial interests, contribute seeing themselves as skillful agents. However, choice-based consent can mask more-structurally problematic elements work, contributing growing popularity what call “good bad” job.

Language: Английский

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Taming Platform Power: Taking Accountability into Account in the Management of Platforms

Academy of Management Annals, Journal Year: 2024, Volume and Issue: 18(1), P. 251 - 294

Published: Jan. 1, 2024

Research on multisided platforms has emphasized how platform owners accumulate significant power over other actors, such as producers and customers, arguing for the need to balance with accountability. We review two perspectives accountability: (a) a bottom-up, emergent perspective that focuses collective action taken by lower-powered actors (e.g., gig workers, app developers) enhance rule adequacy push back against owners' power; (b) top-down, institutional emphasizes preventing extractive opportunism maintaining level playing field among different enabling legal, regulatory, governance changes. The bottom-up perspective's overarching focus is procedural (rule-focused) fairness, while top-down largely distributive (outcome-focused) fairness. While both are important, they have limitations regarding accountability, especially given informational asymmetries inherent actors. Therefore, synthesizing across literatures, we provide framework accountability accounts based fundamental premise: require systems. Thus, our proposes an approach enforcing potential rebalance between high-powered low-powered

Language: Английский

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The Experimental Hand: How Platform-Based Experimentation Reconfigures Worker Autonomy

Academy of Management Journal, Journal Year: 2023, Volume and Issue: 66(6), P. 1803 - 1830

Published: Feb. 28, 2023

We examine how platform-based experimentation influences worker autonomy when workers do not have access to the same relational opportunities that in conventional bureaucratic organizations traditionally relied on preserve their autonomy. By analyzing longitudinal qualitative data from one of world’s largest digital labor platforms, we found platform implemented three regimes—explicit, concealed, and unbounded—that reconfigured workers’ unexpected ways. theorize introduction successive changes as constitutive experimental hand. Our model hand captures regimes reconfigure degree autonomy: first experienced increased autonomy, followed by diminished finally normalized a “business usual” aspect work life platform. Whereas prior research has primarily examined design efficacy experiments perspective organizations, our study builds new theory social effects experimentation, capturing implications faced workers.

Language: Английский

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The Moralization of Intrinsic Motivation: Opportunities and Perils

Academy of Management Review, Journal Year: 2024, Volume and Issue: unknown

Published: Aug. 22, 2024

Scholars have traditionally treated motivation as a value-neutral state divorced from normative considerations. Yet, research across the social sciences suggests growing moral imperative to love work, which carries with it expectation of intrinsic motivation. This pressure stems moralization motivation, wherein enjoyment work is converted into virtue. While and practice emphasize positive outcomes associated we argue that not wholly beneficial. Normative do what you can encourage people pursue cultivate highly satisfying for themselves others. At same time, however, lead neglect security-related concerns (e.g., stable employment) uninteresting tasks. Moreover, elicit discriminatory behavior against those who are presumed lack or exhibit other viable forms impacting overall cohesion conflict within organizations. Our framework explains how becomes morally laden, opportunities perils presents at intrapersonal, interpersonal, organizational levels.

Language: Английский

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Management Implications of the COVID-19 Pandemic: A Scoping Review

Journal of Management, Journal Year: 2023, Volume and Issue: 50(1), P. 412 - 447

Published: Sept. 3, 2023

On March 11, 2020, the World Health Organization declared COVID-19 a global pandemic, and organizational life around world changed dramatically overnight. In response, there has been flurry of management research that seeks to understand wide-ranging implications this crisis. article, we summarize scoping review 69 articles focused on issues during pandemic how it affected individuals, teams, leaders, organizations, society at large. We also identify discuss theoretical perspectives were prominent in these investigations. conclude by identifying directions for future inquiry with mind toward questions are likely be relevant postpandemic workplace note some scholarship as well.

Language: Английский

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Discerning Saints: Moralization of Intrinsic Motivation and Selective Prosociality at Work

Academy of Management Journal, Journal Year: 2023, Volume and Issue: 66(6), P. 1625 - 1650

Published: Jan. 23, 2023

Intrinsic motivation has received widespread attention as a predictor of positive work outcomes, including employees' prosocial behavior. We offer more nuanced view by proposing that intrinsic does not uniformly increase behavior toward all others. Specifically, we argue employees with higher are likely to value and associate it having morality (i.e., they moralize it). When motivation, perceive others being moral thus engage in those others, judge who less intrinsically motivated thereby behaviors them. provide empirical support for our theoretical model across large-scale, team-level field study Latin American financial institution (n = 784, k 185) set three online studies, preregistered experiment 245, 243, 1,245), where develop measure the moralization both causal mediating evidence. This research complicates understanding revealing how its may at times dim light itself.

Language: Английский

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Uprooting Loneliness: A Theory of Continuity-Breaking Self-Narrative Change

Academy of Management Journal, Journal Year: 2025, Volume and Issue: unknown

Published: April 30, 2025

Language: Английский

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Disparities in COVID-19 vaccine uptake, attitudes, and experiences between food system and non–food system essential workers

Journal of Agriculture Food Systems and Community Development, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 27

Published: March 15, 2024

The COVID-19 pandemic has disproportionately affected the health of food system (FS) essential workers compared with other and non-essential workers. Even greater disparity exists for in certain FS work settings worker subpopulations. We analyzed respondents (

Language: Английский

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'Doing The Work.' Therapeutic Labor, Teletherapy, and the Platformization of Mental Health Care

SSRN Electronic Journal, Journal Year: 2024, Volume and Issue: unknown

Published: Jan. 1, 2024

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Language: Английский

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