Artificial intelligence and organizational agility: An analysis of scientific production and future trends DOI Creative Commons

María Atienza-Barba,

María de la Cruz del Río‐Rama, Ángel Meseguer-Martínez

et al.

European Research on Management and Business Economics, Journal Year: 2024, Volume and Issue: 30(2), P. 100253 - 100253

Published: May 1, 2024

The advancement of Artificial Intelligence (AI) is progressing rapidly, compelling companies to integrate it within their operational frameworks sustain competitiveness, primarily driven by its impact on organizational agility (OA). Nevertheless, the absence a robust theoretical framework underscores limited understanding relationship between AI and OA. Within this context, research aims establish foundational knowledge, delineate evolutionary trajectory topic, identify prospective avenues for inquiry. To achieve objective, bibliometric analysis employed gain comprehensive insights into interplay these variables discern trends domain. utilization Web Science (WoS) Scopus databases up January 2024 facilitates data collection, while Bibliometrix Visme are instrumental in crafting scientific production map. corroborates novelty growth potential subject matter, underscoring heightened author interest, particularly evident 2023, against backdrop sparse temporally dispersed publications until 2017. Notably, prevalence conference papers topic stands significantly high at 26.98 % comparison total contributions, indicative community's engagement. Furthermore, findings underscore association keywords OA, delineating burgeoning domain that converges with digital transformation enterprises Theory Standardization Process. effective integration corporate marks zenith transformative process, ushering genesis overhaul routines. This study represents pioneering endeavour literature, as constitutes inaugural exploration matter. Moreover, serves underpin establishment underpinnings future endeavours outlines current emerging trajectories, concerning role

Language: Английский

Is ChatGPT the right technology for service individualization and value co-creation? evidence from the travel industry DOI
Mahmut Demir, Şirvan Şen Demir

Journal of Travel & Tourism Marketing, Journal Year: 2023, Volume and Issue: 40(5), P. 383 - 398

Published: June 13, 2023

This paper aims to outline the influences of ChatGPT on service individualization and value co-creation in travel industry. Data were collected from managers experts agencies Turkey. Hypotheses tested via independent sample t-tests, enter regression analysis, bootstrapping approach. It is found that empowered internalizing information, which turn positively impacts co-creation. The study also finds has a significant moderating impact relationship between information as well

Language: Английский

Citations

51

AI-Supported Academic Advising: Exploring ChatGPT’s Current State and Future Potential toward Student Empowerment DOI Creative Commons
Daisuke Akiba, Michelle C. Fraboni

Education Sciences, Journal Year: 2023, Volume and Issue: 13(9), P. 885 - 885

Published: Aug. 31, 2023

Artificial intelligence (AI), once a phenomenon primarily in the world of science fiction, has evolved rapidly recent years, steadily infiltrating into our daily lives. ChatGPT, freely accessible AI-powered large language model designed to generate human-like text responses users, been utilized several areas, such as healthcare industry, facilitate interactive dissemination information and decision-making. Academic advising essential promoting success among university students, particularly those from disadvantaged backgrounds. Unfortunately, however, student marred with problems, availability accessibility adequate being hurdles. The current study explores how tools like ChatGPT might serve make academic more accessible, efficient, or effective. authors compiled list questions frequently asked by prospective students teacher education bachelor’s degree program United States. Then, were typed free version answers generated explored evaluated for their content delivery. surprisingly high-quality answers, written an authoritative yet supportive tone, it was adept at addressing general open-ended career-related questions, career outlook, clear, comprehensive, manner using plain language. We argue that tools, may complement but not necessarily replace human advisers these very well promote educational equity empowering individuals wide range backgrounds means initiate effective methods seeking advice.

Language: Английский

Citations

46

Professionals' perspectives on ChatGPT in the tourism industry: Does it inspire awe or concern? DOI Open Access
Şirvan Şen Demir, Mahmut Demir

Journal of Tourism Theory and Research, Journal Year: 2023, Volume and Issue: 9(2), P. 61 - 77

Published: June 20, 2023

The tourism industry has witnessed significant transformations in recent years with the integration of artificial intelligence (AI) technologies. This study explores echoes surrounding use ChatGPT industry, focusing on balance between convenience and challenges. findings presented this are based interviews conducted professionals from various fields within industry. brings both challenges to forefront. It become apparent that discussions regarding ChatGPT's advantages, such as value creation for businesses customers, well its disadvantages, lack human touch potential data security risks, will persist

Language: Английский

Citations

43

Building entrepreneurial resilience during crisis using generative AI: An empirical study on SMEs DOI Creative Commons
Adam Shore, Manisha Tiwari, Priyanka Tandon

et al.

Technovation, Journal Year: 2024, Volume and Issue: 135, P. 103063 - 103063

Published: June 25, 2024

Recently, Gen AI has garnered significant attention across various sectors of society, particularly capturing the interest small business due to its capacity allow them reassess their models with minimal investment. To understand how and medium-sized firms have utilised AI-based tools cope market's high level turbulence caused by COVID-19 pandemic, geopolitical crises, economic slowdown, researchers conducted an empirical study. Although is receiving more attention, there remains a dearth studies that investigate it influences entrepreneurial orientation ability cultivate resilience amidst market turbulence. Most literature offers anecdotal evidence. address this research gap, authors grounded theoretical model hypotheses in contingent view dynamic capability. They tested using cross-sectional data from pre-tested survey instrument, which yielded 87 useable responses medium enterprises France. The used variance-based structural equation modelling commercial WarpPLS 7.0 software test model. study's findings suggest EO influence on building as higher-order lower-order capabilities. However, negative moderating effect path joins resilience. results assumption will positive effects capabilities competitive advantage not always true, linear does hold, consistent some scholars' assumptions. offer contributions open new avenues require further investigation into non-linear relationship

Language: Английский

Citations

26

Artificial intelligence capability and organizational performance: unraveling the mediating mechanisms of decision-making processes DOI
Suheil Neiroukh, Okechukwu Lawrence Emeagwali, Hasan Yousef Aljuhmani

et al.

Management Decision, Journal Year: 2024, Volume and Issue: unknown

Published: June 12, 2024

Purpose This study investigates the profound impact of artificial intelligence (AI) capabilities on decision-making processes and organizational performance, addressing a crucial gap in literature by exploring mediating role speed quality. Design/methodology/approach Drawing upon resource-based theory prior research, this constructs comprehensive model hypotheses to illuminate influence AI within organizations speed, decision quality, and, ultimately, performance. A dataset comprising 230 responses from diverse forms basis analysis, with employing partial least squares structural equation (PLS-SEM) for robust data examination. Findings The results demonstrate pivotal shaping capability significantly positively affects overall Notably, is critical factor contributing enhanced further uncovered mediation effects, suggesting that partially mediate relationship between performance through speed. Originality/value contributes existing body providing empirical evidence multifaceted Elucidating advances our understanding complex mechanisms which drive success.

Language: Английский

Citations

17

How does incorporating ChatGPT within a firm reinforce agility-mediated performance? The moderating role of innovation infusion and firms’ ethical identity DOI
Amir Talaei‐Khoei, Alan Yang, Masialeti Masialeti

et al.

Technovation, Journal Year: 2024, Volume and Issue: 132, P. 102975 - 102975

Published: Feb. 20, 2024

Language: Английский

Citations

16

Artificial Intelligence (AI) in Tourism DOI
Seden Doğan,

İlayda Zeynep Niyet

Emerald Publishing Limited eBooks, Journal Year: 2024, Volume and Issue: unknown, P. 3 - 21

Published: Jan. 22, 2024

Artificial Intelligence (AI) has revolutionised the tourism industry, offering personalised experiences and streamlining operations. AI provides customised recommendations for travellers through data analysis machine learning, making their journeys more meaningful. It also improved efficiency automated processes, chatbots enhanced security measures. AI's ability to analyse large volumes of enables organisations make data-driven decisions target marketing strategies effectively. One most notable contributions in is its offer recommendations. By analysing vast travel history, preferences online behaviour, systems can provide tailored suggestions destinations, accommodations, activities dining options. This level customisation enhances overall experience, it relevant satisfying individual travellers. greatly operational within sector. Chatbots, powered by natural language processing, are increasingly being deployed hotels, airlines agencies instant customer support assistance. These answer queries, handle booking reducing waiting times enhancing satisfaction. In addition, facial recognition technology allows quick accurate identity verification at airports, hotels other travel-related facilities. improves with a seamless efficient experience. As advances, we expect play prominent role augmented reality, voice virtual assistants, further experience facilitating interactions. conclusion, transformed industry providing recommendations, improving efficiency, measures enabling destination management.

Language: Английский

Citations

15

Assessing the nexus of Generative AI adoption, ethical considerations and organizational performance DOI Creative Commons
Nripendra P. Rana, Rajasshrie Pillai, Brijesh Sivathanu

et al.

Technovation, Journal Year: 2024, Volume and Issue: 135, P. 103064 - 103064

Published: July 1, 2024

Numerous enterprises employ Generative AI (GenAI) for a plethora of business operations, which can enhance organizational effectiveness. The adoption might be driven by multiple factors influencing the landscape. Additionally, numerous ethical considerations could impact deployment GenAI. This unique study investigated how organizations adopt GenAI and its effects on their performance. Further, this research utilized institutional theory guidelines design to develop framework examining A survey 384 managers from information technology (IT) technology-enabled services (ITeS) companies was conducted. Data analysis done using PLS-SEM examine validate proposed model. outcome reveals that pressures, i.e., coercive, normative mimetic forces, influence use in organizations. It also found fairness, accountability, transparency, accuracy autonomy Also, results divulge influences performance is moderated innovativeness. provides insights developers GenAI, senior management companies, government IT policymakers highlighting pressures principles

Language: Английский

Citations

15

Unleashing the power of artificial intelligence for climate action in industrial markets DOI Creative Commons
Shahriar Akter, Mujahid Mohiuddin Babu, Umme Hani

et al.

Industrial Marketing Management, Journal Year: 2024, Volume and Issue: 117, P. 92 - 113

Published: Jan. 2, 2024

Artificial Intelligence (AI) is a game-changing capability in industrial markets that can accelerate humanity's race against climate change. Positioned resource-hungry and pollution-intensive industry, this study explores AI-powered service innovation capabilities their overall effects. The develops validates an AI model, identifying three primary dimensions nine subdimensions. Based on dataset the fast fashion findings show significantly influence both environmental market performance, which performance acts as partial mediator. Specifically, results identify key elements of AI-informed framework for action how be used to develop range mitigation, adaptation resilience initiatives response

Language: Английский

Citations

14

Human-AI collaboration to mitigate decision noise in financial underwriting: A study on FinTech innovation in a lending firm DOI
Swati Sachan, Fatima Almaghrabi, Jianbo Yang

et al.

International Review of Financial Analysis, Journal Year: 2024, Volume and Issue: 93, P. 103149 - 103149

Published: March 9, 2024

Language: Английский

Citations

13