City image, city brand personality and generation Z residents' life satisfaction under economic crisis: Predictors of city-related social media engagement

Journal of Business Research, Journal Year: 2019, Volume and Issue: 119, P. 453 - 463

Published: May 24, 2019

Language: Английский

---

The Impact of Tourism on Sustainable Development of Rural Areas: Evidence from Romania

Sustainability, Journal Year: 2018, Volume and Issue: 10(10), P. 3529 - 3529

Published: Oct. 1, 2018

Rural tourism has been seen during the last decades as a means for economic development of sensitive localities, especially in rural areas. However, little research conducted on sustainability induced by activities areas, and even so, with contradictory results. Our paper investigated how impacted sustainable focusing three composite indexes: demographic stability, public utilities, socio-economic sustainability. Mann–Whitney U test was used to determine differences each above-mentioned indexes between localities tourist arrivals those without. The results showed that there is significant positive effect areas translated into higher values all analyzed. This study brings valuable contributions both academics policy-makers: one hand, it provides new insights impact activities; other offers information decisional actors regarding strategies.

Language: Английский

---

Co-creation and co-destruction of service quality through customer-to-customer interactions

International Journal of Contemporary Hospitality Management, Journal Year: 2019, Volume and Issue: 31(3), P. 1309 - 1329

Published: March 18, 2019

Purpose This study draws on the service-dominant (S-D) logic paradigm to examine value co-creation and co-destruction. As these phenomena are driven by positive negative “customer-to-customer” (C2C) interactions, this paper aims their influence tourist perceptions of service quality how they shape affective responses toward tourism hospitality services brand loyalty. Design/methodology/approach Following a comprehensive literature review, authors used convenience sampling gather large sample tourists at Shanghai Disneyland, recently opened already popular international attraction. Structural equation modeling was test for direct moderated relationships. Findings The findings indicated that C2C interactions have significant though differential impacts customer responses. Furthermore, it found visitor arousal mediated relationship between Prior experience identified as moderator in co-destruction process during encounters. Practical implications is one first concept context. It contributes demonstrating merits proactive provision operators, taking account both value. Originality/value extends when examining context also knowledge assessing asymmetry such experience.

Language: Английский

---

The social crisis aftermath: tourist well-being during the COVID-19 outbreak

Journal of Sustainable Tourism, Journal Year: 2020, Volume and Issue: 29(6), P. 859 - 878

Published: Nov. 9, 2020

While travel has long been resorted to as a pursuit for tourists' well-being, this purpose brought into question by the sudden public health emergency of COVID-19, when many tourists found themselves unwelcome in destination. This study aims explore psychological consequences discriminative experiences through survey with from epicenter China. Building on social identity theory, conceptual model is proposed test how perceived discrimination during pandemic could devastate travel-induced well-being aroused anxious sentiment. In addition, response styles theory postulates that repetitive dwelling negative thoughts will prolong depressive process. The results reveal worries over COVID-19 trigger ruminative responses symptoms and exacerbate discrimination-induced anxiety, whereas active media participation serves means distraction buffer effects distress. provide new perspective which view threats wellness, while informing tourism authorities buffering mechanisms crisis reconcile tourist anxiety rumination. research contributes sustainable literature seldom investigates emergencies, it sheds light responsible recovery post-COVID world.

Language: Английский

---

#ILoveLondon: An exploration of the declaration of love towards a destination on Instagram

Tourism Management, Journal Year: 2021, Volume and Issue: 85, P. 104291 - 104291

Published: Feb. 21, 2021

Language: Английский

---

Achieving Environmentally Responsible Behavior for Tourists and Residents: A Norm Activation Theory Perspective

Journal of Travel Research, Journal Year: 2020, Volume and Issue: 60(6), P. 1196 - 1212

Published: July 19, 2020

Applying Norm Activation Theory to tourism, this study develops a conceptual model for both tourists and residents starting from their awareness of the negative environmental consequences addressing ascription responsibility, sensitivity, place attachment, environmentally responsible behavior. This research shows that responsibility mediates relationship between behavior sensitivity attachment moderate mediation. Consequently, developing tourism is important strong The split compare tourists, systematic differences in path estimates emerge two groups. Furthermore, different types are compared, revealing unvaried new experienced but tourists’ visit length significantly affects attachment.

Language: Английский

---

Co-creation experience and place attachment: Festival evaluation

International Journal of Hospitality Management, Journal Year: 2019, Volume and Issue: 81, P. 193 - 204

Published: May 22, 2019

Language: Английский

---

Cultural Ecosystem Services (CES) in landscapes with a tourist vocation: Mapping and modeling the physical landscape components that bring benefits to people in a mountain tourist destination in southeastern Brazil

Tourism Management, Journal Year: 2019, Volume and Issue: 77, P. 104017 - 104017

Published: Oct. 29, 2019

Language: Английский

---

Investigating the antecedents of e-commerce satisfaction in social commerce context

British Food Journal, Journal Year: 2020, Volume and Issue: 123(3), P. 849 - 868

Published: Nov. 17, 2020

Purpose Social media is still influencing consumers and extending social commerce (S-Commerce) use. Different activities can influence the users' trust e-satisfaction at different levels, which in turn purchase intentions. This evident for food beverage industry as S-Commerce mediated by help realise a shorter time to market meet buyer demands. In addition, credibility factors may Understanding various of such constructs, namely ratings, reviews referrals; design constructs features behavioural trust, satisfaction motivation; analysing relationship between these how they intentions provide deeper insights into research, decision-making process particularly from context. Design/methodology/approach Drawing on through surface well e-commerce satisfaction, authors have proposed research model investigate intention platforms. Survey data were collected six countries Asia analysed using SEM-PLS. Findings Results indicated that both significantly leading intention. Furthermore, credibility, novel predictor context, highly significant satisfaction. Besides, encouraged it was identified affects results adds contribution theory practice stream discussed end paper. Originality/value The this contribute literature practical implications practitioners industry. As such, focussing paper analyses activities, buy.

Language: Английский

---

Measuring the Valence and Intensity of Residents’ Behaviors in Host–Tourist Interactions: Implications for Destination Image and Destination Competitiveness

Journal of Travel Research, Journal Year: 2021, Volume and Issue: 61(3), P. 565 - 580

Published: March 16, 2021

While studies have documented the valence (e.g., facilitation and harm) of residents’ behaviors toward tourists, research into intensity (i.e., activeness or passiveness) for such corresponding matrix that could be generated by considering both these dimensions in context tourism remains unexplored. This offers a more holistic conceptualization generating constitutes framework Behaviours from Intergroup Affect Stereotype (BIAS) Map. Twelve were measured cross-culturally validated via samples Hong Kong, Singapore, United States: Active Facilitation socializing, interacting, starting conversation with tourists); Passive tolerating, accepting, enduring tourists’ behaviors); Harm mocking, threatening, being unfriendly to resisting, refraining, reluctant help tourists). provides implications policy makers manage host–guest relations influence destination image competitiveness.

Language: Английский

---