Understanding factors influencing user retention in shared e-scooter schemes: A comparative study of the UK/EU and the US DOI Creative Commons
Yuanxuan Yang, Charalampos Saridakis, Zia Wadud

et al.

Travel Behaviour and Society, Journal Year: 2025, Volume and Issue: 41, P. 101067 - 101067

Published: May 22, 2025

Language: Английский

Loyalty toward shared e-scooter: Exploring the role of service quality, satisfaction, and environmental consciousness DOI Creative Commons
Sajad Askari, Mohammadjavad Javadinasr, Farideddin Peiravian

et al.

Travel Behaviour and Society, Journal Year: 2024, Volume and Issue: 37, P. 100856 - 100856

Published: July 1, 2024

Shared electric scooter services (SESS) have gained popularity in many cities as an emerging mobility mode. However, SESS is attributed to low utilization rates some cities. In this context, the significance of users' satisfaction with provided services, along their loyalty, becomes particularly pronounced. Therefore, it essential evaluate service quality (SQ) from perspective and understand its effect on which are critical factors for long-term durability success service. Thus, study examines determinants user loyalty toward SESS. For this, we conducted online survey among users Chicago. We analyzed responses using partial least squares structural equation modeling (PLS-SEM) reflexive thematic analysis (TA). Our results confirm quality-value-satisfaction-loyalty paradigm indicate that perceptions SQ, including safety security, availability, interface, perceived affordability, significantly contribute enhancement Perceived value (hedonic value, utilitarian affordability) mediate impact SQ loyalty. Additionally, those who perceive cost-effective report higher levels. Furthermore, pro-environmental attitudes view environmentally friendly more likely derive hedonic exhibit The TA uncovers key challenges perspective, pricing, timing, end-trip facilities (e.g., parking), street pavement condition, vendor operational zoning, fleet quality, a specific emphasis GPS accuracy. These findings provide valuable insights into behavioral mechanisms, can be considered manifest improvement enhancing efficiency.

Language: Английский

Citations

14

Who uses subsidized micromobility, and why? Understanding low-income riders in three countries DOI Creative Commons
Alexa Delbosc, Calvin Thigpen

Journal of Cycling and Micromobility Research, Journal Year: 2024, Volume and Issue: 2, P. 100016 - 100016

Published: Feb. 6, 2024

Shared bicycle and e-scooter programs, which we refer to as 'shared micromobility', have been expanding in cities across the globe. To date, little research has directly examined role that shared micromobility programs play supporting travel needs of low-income populations. fill this need, paper aims evaluate a subsidy program for riders by examining demographics, usage patterns, benefits barriers relative general riders. We explore aim using survey 1,037 Lime customers from United States, Australia New Zealand. operates e-bike seventeen countries over 200 around world. They operate called 'Lime Access' provides subsidised rides qualifying customers. Using descriptive comparative statistics, find Access were more likely than be locals who use utilitarian purposes (commuting, shopping) regular part their daily patterns (35% used vs 7% non-Access riders) combination with transit (44% connected on last trip 23% non-Access). Open-ended comments revealed important played meeting mobility customers, especially disability or do not own car. The findings suggest if want expand uptake among populations, they may consider agreements incentivise support expansion ridership programs.

Language: Английский

Citations

9

Learning from the evidence: Insights for regulating e-scooters DOI Creative Commons
Yuting Zhang, John D. Nelson, Corinne Mulley

et al.

Transport Policy, Journal Year: 2024, Volume and Issue: 151, P. 63 - 74

Published: April 11, 2024

As a trending mobility choice, e-scooters have become popular in many cities. A number of authorities initiated shared e-scooter trial schemes to assess the feasibility vehicles prior enacting official legalisation. This paper aims provide an evidence review and investigate how existing may inform long-term policies. carries significant relevance for jurisdictions that are conflicting position with e-scooters, such as New South Wales (NSW), Australia whose context motivates this study. The focuses on three themes derived from experience within broader micromobility landscape, namely: safety; where fit into modal landscape; environmental impacts. Findings confirm ensuring safety requires complex solutions, which include clear regulatory framework education skill training, innovative data collection analysis methods, approach management is user-based, location-based, time-based. In terms policymakers should encourage first last-mile combinations public transport, consideration user characteristics; while climate impact strongly correlated mode replaced by trips. provides insights regulation positioning e-scooters.

Language: Английский

Citations

9

Exploring the effect of perceived safety in first/last mile mode choices DOI Creative Commons
Panagiotis G. Tzouras,

Valentina Pastia,

Ioannis Kaparias

et al.

Transportation, Journal Year: 2024, Volume and Issue: unknown

Published: April 13, 2024

Abstract Micro-mobility transport modes like e-bikes and e-scooters promise higher flexibility when covering the first/last mile trip from/to public stop/station to destination point vice-versa. However, safety concerns about riding a micro vehicle in mixed traffic limit of shared mobility make conventional ones still more attractive, e.g., private car walking. This study investigates effect perceived mode choice by conducting an image-based double stated preference experiment targeted at potential micro-mobility users developing ordinal logistic regression models. The Value-of-Safety (VoS) is introduced. It refers additional distance user willing exchange avoid unsafe path. Main findings show that space can be middle-ground solution, as it reports lower heterogeneity among individuals terms perceptions. intensive use mixed-traffic decreases pedestrians, while e-bikers are threatened existence heavy motorized traffic. Low mean VoS also reported for e-scooters, demonstrating unwillingness service either detour or this vehicle. e-bike estimated almost equal car. could be, hence, concluded systematically explain unobserved disutility e-bikes.

Language: Английский

Citations

9

When do shared e-scooters complement or compete with public transport? A mixed-method review and comparison with bike sharing DOI Creative Commons
Mahesha Jayawardhena, Alexa Delbosc, Graham Currie

et al.

Journal of Cycling and Micromobility Research, Journal Year: 2025, Volume and Issue: unknown, P. 100057 - 100057

Published: Jan. 1, 2025

Language: Английский

Citations

1

Analysing preferences for integrated micromobility and public transport systems: A hierarchical latent class approach considering taste heterogeneity and attribute non-attendance DOI Creative Commons
Milad Ghasri, Ali Ardeshiri, Xiang Zhang

et al.

Transportation Research Part A Policy and Practice, Journal Year: 2024, Volume and Issue: 181, P. 103996 - 103996

Published: Feb. 14, 2024

Shared Micromobility systems in urban regions hold the potential to reduce private vehicle usage and boost public transport patronage. To effectively achieve these goals, a comprehensive approach integrating micromobility is essential. This study introduces novel modelling framework elicit travellers' preferences towards features of integrated shared micromoiblity systems. The data obtained from stated preference survey involving 250 residents Canberra, Australia. Respondents' mode choice behaviour their propensity switch current an system are collected modelled using hierarchical latent class account for taste heterogeneity attribute non-attendance. results show higher shift associated with young age, high educational attainment, scooter ownership low car ownership. On average, respondents this express willingness pay $0.55 payment option. These provide valuable insight into

Language: Английский

Citations

8

Big-data-driven approach and scalable analysis on environmental sustainability of shared micromobility from trip to city level analysis DOI Creative Commons
Kun Gao,

Ruo Jia,

Yuan Liao

et al.

Sustainable Cities and Society, Journal Year: 2024, Volume and Issue: 115, P. 105803 - 105803

Published: Sept. 10, 2024

Language: Английский

Citations

7

Coupling shared E-scooters and public transit: a spatial and temporal analysis DOI

Mohammadjavad Javadiansr,

Amir Davatgari, Ehsan Rahimi

et al.

Transportation Letters, Journal Year: 2023, Volume and Issue: 16(6), P. 581 - 598

Published: June 23, 2023

The integration of shared e-scooters with public transit is a promising solution for urban mobility's first/last-mile challenge. This study explores spatiotemporal factors influencing this integration, using 35-day e-scooter trip data from Chicago. Employing random-effect negative binomial approach, we modeled the frequency trips to access/egress to/from bus stops and train stations. Results indicate that weather conditions, design features like intersection density, multimodal network density significantly influence usage. system characteristics such as service have positive effect on trains while similar was not significant. Furthermore, safety-related variables accident crime rates well demographic were also revealed be significant in our study. These findings offer vital insights planners policymakers infrastructure, safety enhancements, interventions encourage efficient e-scooter-public integration.

Language: Английский

Citations

14

Investigating Objective and Subjective Factors Influencing the Frequency and Purpose of E-Scooter Trips DOI
Alimurtaza Kothawala, Angela J. Haddad, Basar Ozbilen

et al.

Transportation Research Record Journal of the Transportation Research Board, Journal Year: 2024, Volume and Issue: 2678(10), P. 367 - 382

Published: July 24, 2024

In this study, for the first time in literature as far we are aware, model e-scooter use frequency and purpose jointly, allowing multiple purposes. doing so, consider individual household sociodemographics psycho-social lifestyle considerations, well a residential location indicator. The analysis uses data collected through survey of users Washington, D.C., U.S., administered electronically between September 2021 December 2022. results from our indicate that gender, income earnings, motorized vehicle ownership household, green propensity, positive perception e-scooters, general, most important determinants frequency. Also, there distinct demographic groupings hedonic (leisure tourism-related) pursuits utilitarian (shopping, work/appointments, transit connections) pursuits. By understanding how changes key influencing variables can affect purpose, provide richer insights policy initiatives involving integration, perceptions marketing, sustainability, equity accessibility, mixed land-use practices.

Language: Английский

Citations

6

Quantitative modelling of cyclists’ route choice behaviour on utilitarian trips based on GPS data: associated factors and behavioural implications DOI
Mirosława Łukawska

Transport Reviews, Journal Year: 2024, Volume and Issue: 44(5), P. 1045 - 1076

Published: May 22, 2024

Despite many years of research and rapid changes in the field bicycle route choice modelling, a review factors associated with cyclists' decisions is missing. This paper reviews 33 studies that employed GPS data statistical modelling to explain behaviour cyclists on utilitarian trips. Factors are divided into network, contextual, individual factors. Findings from this demonstrate refined categorisation model attributes essential, as preferences vary greatly between different attributes. Moreover, analysis indicates strong influence local context attribute definitions preferences. Although some commonalities w.r.t. network (e.g. preference towards infrastructure or avoidance slopes) can be determined, results contradictory intertwined other Specifically, related intersections, land use characteristics, interaction modes transport not always conclusive strongly dependent context. However, explanation unclear effects facilitated by incorporating contextual information models. Based existing studies, encourages joint consideration employing quantitative qualitative methods behaviour. reporting an accessible form through relatable values visualisation) essential build bridges policymaking. Future encouraged study perspective objective well-being, quantifying such safety, health, energy expenditure, noise exposure.

Language: Английский

Citations

5