Sustainability,
Journal Year:
2025,
Volume and Issue:
17(9), P. 4124 - 4124
Published: May 2, 2025
Generation
Z
is
emerging
as
a
powerful
force
in
shaping
global
consumer
behavior,
particularly
the
market
of
digital
and
technological
products.
This
study
examines
how
specific
branding
dimensions,
such
online
brand
experience,
engagement,
image,
trust,
loyalty,
awareness,
behavioral
intention,
knowledge,
influence
Gen
Z’s
purchase
emphasizing
sustainable
consumption.
Sustainable
consumption,
this
context,
refers
to
preference
for
tech
products
that
minimize
environmental
impact
through
eco-friendly
design,
energy
efficiency,
responsible
sourcing.
Using
quantitative
approach,
cross-sectional
research
explores
effects
knowledge
on
purchasing
newly
launched
align
with
sustainability.
Data
were
collected
from
sample
using
combination
convenience
systematic
sampling,
multiple
regression
analysis
identified
most
significant
predictors
intention.
The
results
indicate
loyalty
play
crucial
roles,
having
greater
while
awareness
also
contribute.
However,
engagement
intention
have
weaker
effects.
These
findings
suggest
brands
targeting
should
prioritize
building
strong,
trustworthy,
engaging
presence
highlighting
their
sustainability
efforts,
when
consumers
favorable
interactions
brand,
perceive
its
image
positively,
trust
it,
feel
loyal
they
are
more
likely
consider
offerings.
enhances
understanding
behavior
offers
insights
businesses
seeking
foster
consumption
by
importance
developing
marketing
strategies
strengthen
cultivate
clearly
communicate
values,
content,
transparent
messaging,
eco-conscious
branding,
effectively
among
environmentally
conscious
digitally
driven
generation.
Frontiers in Psychology,
Journal Year:
2022,
Volume and Issue:
13
Published: June 15, 2022
The
concept
of
social
entrepreneurship
emerged
as
a
significant
factor
that
contributes
toward
public
welfare
and
prosperity.
Recent
studies
showed
influences
the
economic
growth
sustainability
state.
Therefore,
underlying
aim
this
study
was
to
investigate
impact
on
sustainable
value
creation.
This
also
undertook
observe
mediating
role
innovation
in
relationship
between
A
questionnaire
technique
adopted
obtain
data
from
343
tour
operators
China.
Smart-PLS
software
used
analyze
through
aid
structural
equation
modelling
(SEM)
technique.
results
revealed
has
an
effect
demonstrated
Moreover,
it
observed
mediated
Theoretically,
made
valuable
contribution
by
examining
creation
mediator.
In
terms
practical
implications,
would
certainly
policymakers
devise
policies
strategies
encourage
promote
entrepreneurship.
future
can
introduce
other
moderating
variables
order
gain
deeper
insight
into
phenomenon.
Journal of Human Earth and Future,
Journal Year:
2022,
Volume and Issue:
3(4), P. 430 - 440
Published: Dec. 1, 2022
Businesses
all
over
the
world
are
paying
more
attention
to
environmental,
social,
and
governance
(ESG)
investment
initiatives.
However,
few
studies
discuss
its
impact
on
customers'
attitudes
brand
perception.
The
purpose
of
this
research
was
verify
causal
relationship
between
ESG
initiatives,
trust,
customer
engagement
as
perceived
by
customers
in
Thailand.
An
online
survey
requested,
a
total
175
participants
were
chosen
for
data
analysis.
To
conduct
statistical
analysis,
partial
least
squares
structural
equation
modeling
(PLS-SEM)
used
with
SMARTPLS3
program.
findings
showed
that
three
elements
have
significant
positive
effects
trust
engagement.
result
mediation
analysis
revealed
significantly
mediates
association
environmental
pillar
(B
=
0.527)
has
largest
followed
social
0.315)
0.239)
pillars.
On
one
hand,
strongest
predictor
is
0.594),
environment
0.513)
0.181)
Additionally,
it
established
value
created
businesses’
initiatives
could
direct
effect
Therefore,
study’s
objectives
increase
diversity
scholarly
perspectives
offer
valuable
marketing
implications
companies
desire
implement
strategies.
Doi:
10.28991/HEF-2022-03-04-03
Full
Text:
PDF
Business Strategy & Development,
Journal Year:
2023,
Volume and Issue:
6(4), P. 1006 - 1017
Published: Sept. 13, 2023
Abstract
While
previous
research
have
established
the
advantages
of
environmental
reputation
(ER)
in
realm
brand
development,
this
article
examines
role
ER
on
value
green
brands
food
production
industry,
based
customer
perceptions
a
newly
emerging
market,
using
insights
from
signal
theory
and
Hierarchy
Effects
Model
(HEM).
The
study
data
was
obtained
consumers
who
regularly
make
purchasing
decisions
for
green‐labeled
Vietnam.
results
suggest
that
is
critical
factor
to
develop
equity
(GBE).
This
achieved
by
developing
image
(GBI),
establishing
trust
(GBT),
fostering
loyalty
(GBL).
provide
significant
contribution
promoting
development
customers'
awareness
encouraging
activities
programs
enhance
strengthen
GBI,
GBT,
GBL
towards
brands.
In
addition
findings,
has
limitations
suggests
future
directions.
Environment Development and Sustainability,
Journal Year:
2024,
Volume and Issue:
unknown
Published: Aug. 7, 2024
Abstract
This
study
aims
to
explore
the
relationship
between
corporate
social
responsibility
(CSR)
and
green
innovation
due
fragmented
inconsistent
findings
in
previous
research.
To
achieve
this,
a
meta-analysis
is
conducted
on
29
peer-reviewed
articles.
The
aim
unravel
overall
CSR
identify
potential
factors
that
may
influence
this
relationship,
such
as
industry,
data
type,
region.
author’s
results
concluded
robust
remains
consistent
strong,
whether
manufacturing
or
other
industries.
Moreover,
outcomes
indicate
research
based
primary
demonstrates
more
than
secondary
studies.
also
bring
attention
regional
differences
innovation,
with
studies
North
America
displaying
most
notable
influence.
represents
first-ever
comprehensive
meta-analytic
investigation
into
innovation.
Sustainability,
Journal Year:
2023,
Volume and Issue:
15(12), P. 9475 - 9475
Published: June 13, 2023
This
research
aims
to
investigate
how
customer
relationship
management
capabilities
(CRMCs)
improve
engagement
and
innovation
performance.
Customer
is
also
tested
as
a
mediator
between
CRM
Furthermore,
the
distrust
moderating
role
was
studied
towards
CRMCs
engagement.
Data
were
collected
from
491
owner/managers
of
SMEs
working
in
Saudi
Arabia.
The
findings
revealed
that
positively
predict
directly
affects
performance
acts
well.
In
addition,
proved
moderates
on
link
adds
marketing
theory
practices
highlighted
achieving
It
explored,
considering
data
base
SME
owners
managers,
mechanism
achievement
through
CRMC
improvements
allow
businesses
have
sustainable
development
better
integration
market.
Journal of Global Operations and Strategic Sourcing,
Journal Year:
2023,
Volume and Issue:
17(1), P. 1 - 27
Published: July 19, 2023
Purpose
Sustainable
manufacturing
practices
are
excessively
being
practised
in
the
industry
today.
The
impact
on
sustainability
is
ever
more
visible
to
stakeholders
because
of
faster
and
efficient
communication
due
social
media
internet.
This
paper
aims
study
greenwashing
by
corporations
stakeholders’
environmental
concerns
consumers’
sustainable
purchase
behaviour.
Design/methodology/approach
relationships
between
impression
“greenwash”,
purchasing
behaviour,
green
word-of-mouth
brand
loyalty
were
investigated
this
quantitative
study.
Participants
who
made
up
a
representative
sample
filled
out
written
surveys.
variables
interest
evaluated
using
scales
that
have
undergone
validation.
Structural
equation
modelling
was
used
mediation
analysis
investigate
mediating
impacts
loyalty.
goal
offer
empirical
proof
how
these
factors
affected
choices
for
products.
Findings
Analysis
relationship
perceived
customer
effectiveness
concern
behaviour
has
been
studied.
Research
limitations/implications
implicates
company
primarily
markets
basic
products
or
services
must
invest
informing
people
about
proper
practices,
lot
harm
environment
can
be
reduced.
Originality/value
Corporate
greenwashing,
also
called
false
greening,
received
much
public
attention
recently.
unethical
corporations,
which
previously
majorly
went
unnoticed,
recently
gained
visibility.
one
early
attempts
towards
establishing
effect
corporate
consumer
Sustainability,
Journal Year:
2023,
Volume and Issue:
15(17), P. 12840 - 12840
Published: Aug. 24, 2023
In
the
context
of
sports
fitness
centers,
understanding
relationship
between
service
quality
and
customer
experience
is
crucial
for
enhancing
loyalty
building
long-term
relationships.
This
study
aims
to
explore
impact
factors
on
satisfaction,
trust,
commitment,
loyalty,
with
a
specific
focus
moderating
role
sport
involvement
in
shaping
consumer
experiences
perceptions.
For
this
purpose,
cross-sectional
survey
was
conducted
606
consumers
centers
Zhengzhou,
China.
The
results
latent
moderated
structural
equation
(LMS)
analysis
via
Mplus
version
8
indicate
positive
tangibility,
reliability,
responsiveness,
assurance,
empathy
satisfaction
centers.
Additionally,
positively
affects
trust
which
turn
affect
loyalty.
Furthermore,
moderates
effects
satisfaction.
Finally,
commitment
mediate
present
has
theoretical
implications
through
illuminating
process
mechanism
effect
it
empirically
shows
different
patterns
depending
involvement.
provide
practical
developing
effective
F1000Research,
Journal Year:
2025,
Volume and Issue:
14, P. 97 - 97
Published: Jan. 16, 2025
Background
This
study
explores
the
influence
of
Environmental,
Social,
and
Governance
(ESG)
practices
on
consumer
purchasing
decisions
in
fashion
industry.
It
examines
how
corporate
image
word-of-mouth
(WOM)
mediate
relationship
between
ESG
trust,
impacting
purchase
intent.
Methods
A
structured
questionnaire
was
distributed
online
to
393
participants
aware
practices,
targeting
Generation
Z
consumers.
The
survey
assessed
demographics,
awareness,
brand
image,
WOM,
using
a
Likert
scale
across
five
constructs:
Practices,
Corporate
Image,
Trust,
Purchase
Intention.
Data
were
analyzed
with
Structural
Equation
Modeling
(SEM)
IBM
AMOS,
following
two-step
process:
Confirmatory
Factor
Analysis
(CFA)
for
validation
path
analysis
hypothesis
testing.
Results
findings
indicate
that
significantly
enhance
positive
which,
turn,
foster
trust.
has
substantial
impact
trust
(p
<
.001),
while
WOM
also
contributes
.001).
Trust
found
be
strong
predictor
intention,
demonstrating
mediating
role
behavior.
Conclusions
are
critical
shaping
perceptions
fostering
loyalty
sector.
By
building
trustworthy
encouraging
brands
can
effectively
decisions.
highlights
competitive
advantage
implementing
particularly
appealing
consumers
who
value
sustainability
ethical
business
practices.
Journal of Fashion Marketing and Management,
Journal Year:
2025,
Volume and Issue:
unknown
Published: Jan. 18, 2025
Purpose
This
study
assesses
the
impact
of
source
(influencer’s)
credibility
on
brand
trust
that
leads
to
loyalty
towards
a
fast
fashion
brand.
Design/methodology/approach
The
stimulus-organism-response
(S-O-R)
framework
is
adopted
in
this
study.
A
quantitative
was
conducted
by
administering
questionnaires
target
respondents.
partial
least
squares
structural
equation
modeling
(PLS-SEM)
using
SmartPLS
implemented
analyze
206
collected
responses.
Findings
SEM
outcomes
statistically
support
suggested
paths.
show
order
importance
components
affecting
consumer
trustworthiness,
expertise,
similarity
and
attractiveness.
Additionally,
directly
affected
trust.
Research
limitations/implications
current
offers
understanding
into
influencers'
trust,
which
can
lead
customer
toward
also
aids
marketing
practitioners
keeping
track
other
attributes
deciding
if
influencers
are
good
fit
for
brands.
Future
research
should
explore
potential
impacts
recommendation
intention
build
an
effective
word-of-mouth
strategy.
Originality/value
explains
literature
justifying
S-O-R
framework.