Journal of Policy Analysis and Management,
Journal Year:
2024,
Volume and Issue:
43(3), P. 780 - 803
Published: April 12, 2024
Abstract
Population
registries
are
the
gateway
to
public
services,
benefits,
and
rights.
However,
despite
clear
formal
rules
procedures,
people
eligible
for
registration
may
still
face
administrative
burdens
in
obtaining
access.
In
this
article,
we
study
case
of
municipal
who
experience
homelessness
Belgium
Netherlands—a
group
that
typically
suffers
from
vulnerability.
Using
data
61
interviews
with
social
workers
civil
servants,
find
constructed
at
level
disincentivize
homeless
people's
access
registration.
using
Institutional
Analysis
Development
Framework,
also
identify
mechanisms
governance
population
registrations
decentralization
policies
create
incentives
strategic
behavior
by
policy
makers
street‐level
bureaucrats.
By
analyzing
interaction
between
multiple
institutional
levels,
contribute
understanding
how
structural
influence
policymakers’
agency
construction
burdens.
Journal of Public Administration Research and Theory,
Journal Year:
2022,
Volume and Issue:
33(1), P. 139 - 152
Published: Jan. 27, 2022
Abstract
This
article
develops
the
concept
of
racialized
burdens
as
a
means
examining
role
race
in
administrative
practice.
Racialized
are
experience
learning,
compliance
and
psychological
costs
that
serve
inequality
reproducing
mechanisms.
To
develop
this
concept,
we
examine
US
state
from
theoretical
perspective
organizations.
Using
examples
attempts
to
access
citizenship
rights—via
immigration,
voting
social
safety
net—we
illustrate
some
key
points.
First,
combine
control
resources
ideas
about
racial
groups
ways
typically
disadvantage
racially
marginalized
groups.
Second,
while
still
promising
fair
equal
treatment,
disproportionate
can
be
laundered
through
facially
neutral
rules
via
claims
necessary
for
unrelated
reasons.
Third,
emerge
when
more
explicit
forms
bias
policies
or
practices
become
illegal,
politically
untenable
culturally
unacceptable.
neatly
carry
out
“how”
production
concealing,
providing
an
alibi
for,
“why.”
Journal of Public Administration Research and Theory,
Journal Year:
2023,
Volume and Issue:
34(2), P. 180 - 195
Published: Oct. 3, 2023
Abstract
Based
on
a
systematic
review
of
119
articles
and
working
papers,
we
provide
an
overview
how
administrative
burdens
in
citizen–state
interactions
have
been
studied
since
the
inception
research
agenda
2012.
We
develop
new
comprehensive
model
key
concepts
framework
are
related,
assess
evidence
causal
relationships
proposed
by
model,
discuss
where
more
is
needed.
Empirical
supports
conventional
claims
that
consequential,
distributive,
constructed.
However,
literature
has
moved
further
(1)
demonstrating
factors
such
as
frontline
service
delivery
government
communication
influence
experiences
burdens;
(2)
highlighting
beyond
ideology
constructions
(3)
introducing
burden
tolerance
concept;
(4)
illustrating
policymakers’
members
publics’
tolerance.
review,
propose
for
future
research.
call
studies
linking
to
outcomes
democratic
behavior
take-up,
connecting
actual
state
actions.
Moreover,
argue
should
use
qualitative
methods
explore
nature
from
perspective
citizens,
rely
experimental
establish
links
between
actions
burden,
compare
across
contexts.
Further,
empirical
examine
tradeoffs
legitimacy
actors
outside
interaction
may
burden.
Perspectives on Public Management and Governance,
Journal Year:
2021,
Volume and Issue:
5(1), P. 16 - 21
Published: Nov. 22, 2021
Abstract
Administrative
burdens
in
citizen-state
interactions
are
increasingly
gaining
attention
both
research
and
practice.
However,
being
a
relatively
young
field,
there
is
still
considerable
disagreement
about
how
to
conceptualize
measure
administrative
burdens.
In
particular,
sometimes
equated
with
what
the
state
does,
other
times
target
group
members
experience.
We
argue
that
such
barrier
for
further
theoretical
development
has
removed
focus
from
studying
process
which
actions
converted
into
individual
outcomes.
provide
advice
on
conceptually
bridge
gap
between
different
conceptualizations
of
burden
lay
out
agenda
covering
next
important
empirical
steps
based
shared
understanding.
propose
developing
conceptual
foundation
will
help
asking
new
questions
building
cumulative
knowledge.
To
illustrate
these
points,
we
present
series
future
engage
with.
Administration & Society,
Journal Year:
2021,
Volume and Issue:
53(8), P. 1155 - 1177
Published: March 10, 2021
Administrative
literacy
is
the
capacity
to
obtain,
process,
and
understand
basic
information
services
from
public
organizations
needed
make
appropriate
decisions.
Citizens’
competencies
necessary
for
successful
interactions
with
administration
remain
a
widely
neglected
resource.
burden
resulting
citizen–state
may
impact
citizens
differently
depending
on
their
available
resources
cope.
Research
other
fields
such
as
health
suggests
that
these
concepts
influence
variety
of
outcomes
both
individual
society.
The
article
develops
concept
administrative
provide
new
approaches
various
management
research.
Journal of Public Administration Research and Theory,
Journal Year:
2021,
Volume and Issue:
31(4), P. 806 - 821
Published: April 22, 2021
Abstract
State
actions
impact
the
lives
of
citizens
in
general
and
government
benefit
recipients
particular.
However,
little
is
known
about
whether
experiences
psychological
costs
among
can
be
relieved
by
reducing
compliance
demands
interactions
with
state.
Across
three
studies,
we
provide
evidence
that
causes
relief.
In
a
survey
experiment,
show
experienced
Danish
unemployment
insurance
change
response
to
information
actual
reduced
demands.
two
field
exploit
data
collected
around
sudden,
exogenous
shock
(the
COVID-19
lockdown
society
March
2020),
which
led
immediate
reductions
Denmark’s
active
labor
market
policies.
We
test
groups
these
sudden
imposed
all
find
reduction
associated
an
increased
sense
autonomy,
it
stress.
Overall,
our
findings
suggest
are
indeed
affected
state
form
Journal of Policy Analysis and Management,
Journal Year:
2021,
Volume and Issue:
41(1), P. 11 - 44
Published: Sept. 27, 2021
Abstract
Through
the
lens
of
administrative
burden
and
ordeals,
we
investigate
challenges
that
low‐income
families
face
in
accessing
health
human
services
critical
for
their
children's
healthy
development.
We
employ
a
mixed
methods
approach—drawing
on
data
economically
disadvantaged
children
Tennessee,
publicly
available
resource
allocations
expenditures,
collected
purposive
randomly
sampled
interviews
with
public
nonprofit
agencies
across
state—to
analyze
distribution
resources
relative
to
needs
provide
rich
descriptions
experiences
organizations
striving
overcome
burdens
support
families.
also
scrutinize
place‐based
deserts
environmental
contexts
gaps
deficiencies
policies
governing
exacerbate
inequities
access
resources.
Our
insights
into
costs
imposed
individuals
how
they
impede
or
spill
over
other
aspects
organizational
work
point
specific
state
local
program
policy
changes
could
be
implemented
address
constraints
alleviate
poor
Public Administration Review,
Journal Year:
2021,
Volume and Issue:
81(6), P. 1019 - 1032
Published: May 12, 2021
Abstract
Since
the
New
Administration
perspective
was
introduced
by
Dwight
Waldo,
equity
has
played
a
key
role
in
public
administration
and
policy
studies.
Much
research
focused
on
employment,
politics,
jurisprudence,
voting
many
other
issues,
while
neglecting
of
services.
As
gross
societal
inequities
world
still
abound,
this
article
aims
at
mapping
structure
knowledge
services
as
well
main
conceptualizations
determinants
equity.
Quantitative
(bibliometrix)
qualitative
(narrative)
analyses
are
combined
analysis
145
articles
from
69
journals.
The
greatest
concentration
areas
drivers
(i.e.,
representative
bureaucracy,
administrative
burden,
horizontal
vertical
decentralization,
privatization,
co‐production
performance
management)
identified.
review
contributes
to
advancement
social
scholarship
practice
improving
conceptual
clarity
term
various
literature
streams.
Administration & Society,
Journal Year:
2021,
Volume and Issue:
54(2), P. 167 - 211
Published: July 3, 2021
Utilizing
a
statewide
survey
and
administrative
data,
we
explore
how
state-imposed
burdens
are
translated
by
street-level
bureaucrats
(SLBs)
into
frontline
practices
that
may
alleviate
or
exacerbate
onerous
experiences
of
the
state.
First,
find
SLBs’
role
perceptions
shaped
not
only
uses
discretionary
power—as
either
force
client
empowerment
disentitlement—but
also
program
access.
Second,
local
agencies
with
largest
proportions
income-eligible
clients
often
had
least
capacity
for
alleviating
burden,
suggesting
decentralization
be
mechanism
which
burden
perpetuates
structural
inequality.
Public Administration Review,
Journal Year:
2022,
Volume and Issue:
83(2), P. 385 - 400
Published: Oct. 25, 2022
Abstract
Public
services
represent
a
key
means
by
which
societies
seek
to
reduce
inequalities.
However,
some
people
may
experience
administrative
procedures
as
more
burdensome
than
others,
creating
inequality
within
programs
intended
be
equity‐enhancing.
Prior
work
has
found
human
capital
(e.g.,
education
and
conditions
like
scarcity)
affect
burden
take‐up.
We
build
on
this
examining
the
role
of
health
in
form
attention
disorders,
pain,
anxiety,
depression
context
tax
reporting
Denmark
college
financial
aid
Oklahoma,
USA.
Across
cases,
disorders
pain
are
associated
with
experiences
case,
they
reduced
take‐up
well.
Individuals
suffering
from
multiple
problems
have
most
negative
lowest
The
results
suggest
that
extra
support
needed
for
order
inequities
outcomes.
Public Administration Review,
Journal Year:
2022,
Volume and Issue:
82(4), P. 671 - 681
Published: Jan. 21, 2022
Abstract
A
key
claim
in
the
administrative
burden
framework
is
that
citizens
do
not
experience
interactions
with
public
programs
as
equally
burdensome.
Existing
research
has
argued
citizens'
generic
human
capital
may
influence
severity
of
these
experiences.
In
this
article,
we
argue
a
specific
form
to
programs—administrative
literacy—affects
psychological
costs
recipients
are
facing.
Specifically,
propose
literacy
positively
associated
autonomy
maintenance
face
burdensome
rules,
and
negatively
stress.
doing
so,
investigate
theoretically
founded
differentiation
costs.
We
test
propositions
using
structural
equation
modeling
on
unique
survey
915
unemployment
insurance
Denmark.
The
findings
support
our
arguments,
suggesting
accumulation
or
training
program‐specific
help
cope
strains
.