Supply Chain Management An International Journal, Journal Year: 2025, Volume and Issue: 30(3), P. 383 - 407
Published: May 2, 2025
Purpose Industry 4.0 (I4.0) technologies have provided a whole new innovative set of tools for supply chain participants. However, the application these is not ubiquitous because readiness and motivations actors in different positions chain. To provide further insights, purpose this research to investigate how e-commerce businesses use I4.0 technologies. The role joint platforms examined as vehicle spreading innovation through chain, adaptation process participants investigated resolve visibility issues. Design/methodology/approach diffusion theory (IDT) complex adaptive systems (CAS) perspective are used address mediating effects. proposed conceptual framework was tested using partial least squares-based structural equation modelling method based on survey data from 242 UK. Findings results demonstrated that drive platforms. seen contributors benefits related technology use. Furthermore, successfully adapted barriers resolution did their operations beyond what already offered. Research limitations/implications This study highlights potential enhance transparency efficiency e-commerce. limited due capacity constraints small medium-sized enterprises (SMEs). Limitations include focus UK-based businesses, which may affect generalisability. Future should explore more diverse samples long-term impacts adoption. Practical implications Small located at downstream end chains do complexity challenges. onboard other shared created limited; therefore, derived constrained. potentially short-term does allow them effectively facilitate resulting inability moderate bullwhip Originality/value advances literature by linking IDT CAS
Language: Английский