Environmentally responsible behaviors in hospitality and tourism service employees: an application of complexity theory

Journal of Service Theory and Practice, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 11, 2025

Purpose Hospitality and tourism businesses often face environmental criticism as they rely heavily on natural resources to operate. Therefore, a recent trend, hospitality companies are trying adopt an environmentally friendly approach. Thus, this study sought investigate the determinants of employee intention engage in responsible actions workplace, drawing theory planned behavior (TPB) value-belief norm (VBN) theory. Design/methodology/approach This employed fuzzy-set qualitative comparative analysis (fsQCA) discover sufficient configurations for predicting employees’ intentions. Findings The result has provided recipes with efficient combination factors that can influence undertake behaviors. Originality/value contributes body knowledge regarding sustainable among employees sustainability travel sector. findings research also provide managers operators guidance how enhance their staff members' behaviors at work.

Language: Английский

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The Roles of Cognitive and Affective Factors on Employees’ Current and Future Pro‐Environmental Behaviors

Global Business and Organizational Excellence, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 29, 2025

ABSTRACT The current study investigated the cognitive and affective factors driving employees’ pro‐environmental behaviors (PEBs) in organizations to address a critical gap sustainability research. Specifically, roles of anticipated guilt, subjective norms (SNs), warm glow effect shaping future green were examined through partial least squares structural equation modeling (PLS‐SEM). findings demonstrated that guilt was strongest predictor PEBs, followed by SNs. also revealed partially mediate relationship between which offered alternative insights into long‐term practices. Resultantly, contributed theory planned behavior provided practical implications for seeking foster continuous environmental commitment while advancing understanding psychological mechanisms underlying sustained workplace PEBs.

Language: Английский

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How does the rise of eco-consciousness shape consumers’ buying intent? Exploring the moderated mediation model of NAM-ELM

Asia Pacific Journal of Marketing and Logistics, Journal Year: 2025, Volume and Issue: unknown

Published: March 6, 2025

Purpose This study employs the norm activation model (NAM) and elaboration likelihood (ELM) to investigate drivers of consumers’ buying intent (BUI) for eco-friendly products (EFP). The primary emphasis is on eco-consciousness, which includes environmental literacy (ENL) concern (ENC). research further examines mediating role ENC in relationship between ENL BUI while also considering sequential mediation effects involving both eco-responsible practices (ERP). Additionally, explores moderating influence attitude (ATT) ERP its effect BUI. Design/methodology/approach Employing purposive sampling, 412 online survey responses were statistically analysed using partial least squares structural equation modelling (PLS-SEM). Findings findings this demonstrate that exerts a significant positive ENC, subsequently enhancing Moreover, there indicates positively mediates sequentially mediate relationships Furthermore, results suggest strength association marginally decreases (trivial), (small). Originality/value advances existing body knowledge by integrating NAM ELM examine toward EFP thoroughly. offers novel insights into their BUI, underscoring eco-consciousness. have practical implications businesses policymakers who seek formulate strategies align with psychological, cognitive, behavioural processes context Sustainable Development Goal 12 (SDG12), can contribute global effort foster more sustainable future.

Language: Английский

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The AI-environment paradox: Unraveling the impact of artificial intelligence (AI) adoption on pro-environmental behavior through work overload and self-efficacy in AI learning

Journal of Environmental Management, Journal Year: 2025, Volume and Issue: 380, P. 125102 - 125102

Published: March 24, 2025

Language: Английский

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Unveiling the influence of corporate greenwashing on employees' pro‐environmental behavior: A cross‐cultural study from China, United Kingdom, Republic of Korea, and Japan

Corporate Social Responsibility and Environmental Management, Journal Year: 2024, Volume and Issue: 31(6), P. 6103 - 6130

Published: July 17, 2024

Abstract Corporate greenwashing and pro‐environmental behavior of employees have attracted a significant amount research attention in journals related to corporate governance, green sustainable development. However, limited has currently investigated the relationship between two, especially today's globalized business environment. To fill this gap, study conducts cross‐cultural validation connection covering four countries: China, United Kingdom, Republic Korea, Japan. The uses structural equation model fsQCA methods for empirical analysis. results reveal that Japan: (1) suppresses employees' behavior; (2) leads developing perceptions hypocrisy, negative attitudes, organizational cynicism; (3) hypocrisy perception, attitude, cynicism lead displaying behaviors; (4) significantly mediate influence on (5) mediating effects these three variables do not differ across countries; (6) analysis from method show there are 6 configurations leading (strong) behaviors, while Kingdom 5, Korea Japan 3 respectively. This offers insights management, aiding understanding mitigating employee behavior. It also bolsters creation efficacious environmental practices policies serves as resource future preservation governance research.

Language: Английский

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Code green: ethical leadership’s role in reconciling AI-induced job insecurity with pro-environmental behavior in the digital workplace

Humanities and Social Sciences Communications, Journal Year: 2024, Volume and Issue: 11(1)

Published: Nov. 29, 2024

Abstract The current research investigates the complex interplay between artificial intelligence (AI)-induced job insecurity, psychological contract breach (PCB), pro-environmental behavior at work (PEBW), and ethical leadership in context of organizational sustainability. As AI technologies increasingly permeate workplace, understanding their impact on employee attitudes behaviors becomes crucial for maintaining effectiveness environmental responsibility. Drawing several theories, we developed tested a moderated mediation model using three-wave time-lagged design with 391 employees from various South Korean corporations. Our findings reveal that AI-induced insecurity does not directly affect PEBW, but rather operates through mediating mechanism PCB. Specifically, positively influences PCB, which turn negatively affects PEBW. Moreover, emerges as significant moderator, mitigating positive association This study uniquely contributes to literature by integrating into sustainability framework, offering novel insights how technological advancements influence behaviors. extend Context-Attitudes-Behavior framework digital age, bridging gap disruption research. These results provide practical implications organizations striving balance innovation well-being responsibility, strategies amidst uncertainties. paper growing offers navigating challenges advancement while promoting

Language: Английский

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AI disruption threat and employee outcomes: Role of technology insecurity, thriving at work, and trait self-esteem

International Journal of Hospitality Management, Journal Year: 2024, Volume and Issue: 126, P. 104064 - 104064

Published: Dec. 12, 2024

Language: Английский

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Bring more than green? The impact of green human resource management on hospitality employees' organizational citizenship behaviors

Corporate Social Responsibility and Environmental Management, Journal Year: 2023, Volume and Issue: 31(3), P. 2537 - 2556

Published: Dec. 29, 2023

Abstract Hotels are implementing green human resource management to achieve sustainable development in response increasingly stringent environmental policies and meet stakeholder expectations. This study aims elucidate the impact of (GHRM) on organizational citizenship behaviors (OCBs) implemented by hospitality employees organizational, interpersonal, customer contexts, respectively. Specifically, a mediation model with dual moderation from employees' personality, perceptual cognitive perspectives simultaneously is proposed, which supported support theory, social identity theory theory. Structural equation modeling used evaluate 440 data collected Chinese industry based conditional sampling method. paper finds that GHRM can promote OCBs towards organization customers perceived CSR has mediating effect. Employees' value positively moderates promotion through implementation, proactive personality relationship between customers. The original lies simultaneous consideration three aspects cognition, perception, expanding research perspective discovering benefits beyond this bring. For hotel managers, helps them understand brings hotels more than just green. should focus matching potential attributes culture during recruitment improving level their subsequent training.

Language: Английский

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Corporate Social Responsibility: A Driver for Green Organizational Climate and Workplace Pro-environmental Behavior

Heliyon, Journal Year: 2024, Volume and Issue: 10(19), P. e38987 - e38987

Published: Oct. 1, 2024

Language: Английский

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Examining Green Transformation In Nepalese Human Resource Management Practices

Nepalese Journal of Insurance and Social Security, Journal Year: 2024, Volume and Issue: 6(1), P. 37 - 50

Published: March 31, 2024

Purpose: This study examines the variables influencing implementation of environmentally friendly practices in organizations and to examinining relationships between green transformational leadership, personal moral principles, management human resources, commitment, with employee behavior. Methodology: The used a descriptive causal research approach. primary data questionnaire based on stratified random sampling techiniques, collected from sample 393 respondents consisting employed personnel both public private sectors, encompassing banking non-banking college campuses. Pearson’s correlation regression analysis method analyze using SPSS tool. Findings Conclusion: reveals signicant relationship norms (0.800), resource (0.749), leadership (.815), commitment (.810) employees behaviour. These factors account for essential differences employees’ involvement conscious actions. determines significant predictive capability these parameters being particularly prominent. Implications: findings emphasize solid empirical evidence study’s results, establishing quantitative basis interrelatedness beliefs, organizational practices, styles, participation sustainable behaviors. practical implications are enhanced by including evidence, highlighting importance dedication strategic achieving long-lasting effects workplace. Further behavior is essential, qualitative observation recommended future researchers.

Language: Английский

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