Discover Sustainability, Journal Year: 2024, Volume and Issue: 5(1)
Published: Sept. 20, 2024
Language: Английский
Technological Forecasting and Social Change, Journal Year: 2021, Volume and Issue: 173, P. 121102 - 121102
Published: Aug. 18, 2021
The information and hyper-connectivity revolutions have caused significant disruptions in citizens’ interactions with governments all over the world. Failures implementing e-government interventions suggest lack of an integrated approach understanding as a discipline. In this study, we present overarching conceptual framework grounded robust qualitative research to describe factors that must be implement successfully. Drawing insights from 168 in-depth interviews conducted multiple stakeholders India, study defines multidimensional construct customer orientation, channel orientation technology its antecedents. Building on relationship marketing theories, proposes most factor impacting success projects is citizen followed by orientation. also identifies digital divide, economic growth political stability moderators e-government. Furthermore, tangible intangible outcomes perceived privacy shared moderating conditions. Finally, presents relevant theoretical practical implications future directions.
Language: Английский
Citations
213
Technological Forecasting and Social Change, Journal Year: 2021, Volume and Issue: 166, P. 120597 - 120597
Published: Jan. 18, 2021
Language: Английский
Citations
103
Journal of Knowledge Management, Journal Year: 2021, Volume and Issue: 25(9), P. 2245 - 2273
Published: March 24, 2021
Purpose Knowledge management (KM) is associated with higher performance and innovative culture; KM can help the public sector to be fiscally lean meet diverse stakeholders’ needs. However, hierarchical structures, bureaucratic culture rigid processes inhibit adoption generate inertia. This study aims explore nature causes of this inertia within context United Arab Emirates (UAE) sector. Design/methodology/approach Using an in-depth case a UAE organisation, explores how organisational countered enable adoption. Semi-structured interviews are conducted 17 top- middle-level managers from operational, strategic levels. Interview data triangulated content analysis multiple sources, including Government organisation documents. Findings The results show transformation leadership, external factors mediate negative effect on practices We find that information technology plays key role in enabling knowledge creation, access, sharing. Furthermore, we uncover virtuous cycle between In addition, develop new model (the relationship practices, inertia, culture, transformational leadership traits factors) four propositions for empirical testing by future researchers. also present cross-case comparison our six private/quasi-private cases who have implemented practices. Research limitations/implications Qualitative collected single study. Originality/value Inertia section result bureaucracy authority bounded rules regulations. Adopting qualitative methodology method, research phenomena impacts environments. Our findings reveal underlying mechanisms internal impact Internally, supportive positively adoption, which, turn, has positive counter Externally, progressive national strategy policy support knowledge-based embraces change. develops (interactions impacting sector), two-stage process case-comparison constructs interact as compared literature.
Language: Английский
Citations
72
Government Information Quarterly, Journal Year: 2021, Volume and Issue: 38(2), P. 101573 - 101573
Published: Jan. 26, 2021
Language: Английский
Citations
70
Technological Forecasting and Social Change, Journal Year: 2022, Volume and Issue: 179, P. 121679 - 121679
Published: April 10, 2022
This research studied the effect of different combinations government capabilities (innovation capability mix) on public value in smart city-framed innovation projects. The study drew theory, collaborative approach and dynamic theory to devise a conceptual framework that links value. Insights from cities literature were also used identify range intra-organizational external collaboration governments should lead valuable sector innovation. These combined inductively through factor analysis, which was applied sample 143 projects Spanish municipalities, leading four forms mix. A analysis regression then estimated. Overall, found 'citizen-oriented management' (i.e., outstanding innovation-oriented internal management coupled with strong citizens) 'provider focus' providers) seem have positive influence three dimensions efficiency, effectiveness societal challenges). By contrast, 'citizen expert experts 'peer other governments) do not contribute any While project type studied, it its isolated limited, although analyzing provided some interesting findings.
Language: Английский
Citations
50
Cogent Economics & Finance, Journal Year: 2022, Volume and Issue: 10(1)
Published: March 2, 2022
The study examines whether e-government services reduce the prevalence of tax evasion. Importantly, also investigates education quality as captured by three proxies and internet connection in schools strengthens negative relationship between period covered is confined to years from 2006 2017 due data availability Time Fixed-Effects Panel Data Analysis was adopted empirical methodology. results confirmed significance reducing evasion moderating role this relationship. More specifically, while overall, business management were shown reinforce significant link evasion, math did not. Finally, found association For public administrations, initiatives are strengthening capacity leverage online domain enhance compliance. Education system designers can consider these shaping curricula, integrating taxation issues enabling more equitable reliable access schools.
Language: Английский
Citations
47
Journal of Systems and Information Technology, Journal Year: 2022, Volume and Issue: 24(1), P. 1 - 31
Published: Jan. 25, 2022
Purpose Most studies in electronic government (e-government) sustainability focus on the role of specific actors (stakeholders such as employees or citizens) sustaining an e-government project. However, may not have sufficient resources to support by themselves and must collaborate across different departments stakeholders sustain projects. This paper aims take a social systems theory perspective sustainable local e-government, where cooperate coordinate system leverage for contexts developing countries. Design/methodology/approach is interpretive study two case based in-depth interviews with information technology (IT) managers, leaders staff. Data analysis constructivist grounded used understand governments Findings The original was developed industry initiatives adapted public organisations this paper. unique characteristics sector innovation are identify new components related e-government. Local sustained through collaboration between reduce challenges. Research limitations/implications While exploratory study, cases show that use consisting institutional, management, economic requires multiple lenses investigation. challenging process because it areas knowledge carry out research. challenges influence overall outcome study. In addition, generate limited insight experiences carried within Indonesia. findings provide strong basis generalization other contexts. Practical implications offers guidance IT improve (such political, managers staff) while implementing using systems. Social Sustainable all financial, political technical Originality/value into how collaborates realize Collaborating reduces common leverages sustainability.
Language: Английский
Citations
41
Gestão org, Journal Year: 2024, Volume and Issue: 22(1)
Published: July 10, 2024
Objetivo: Este estudo visa priorizar e comparar os fatores mais relevantes da aprendizagem organizacional na visão de gerentes colaboradores das filiais uma empresa do ramo varejista. Método/abordagem: Buscando levantar informações acerca organizacional, aplicou-se um questionário estruturado para 36 indivíduos, sendo 13 23 O método Fuzzy AHP foi utilizado a análise dados com o objetivo classificar as prioridades individuais percepções sobre dentro empresa. Contribuições teóricas/práticas/sociais: Esse apresenta que podem auxiliar no desenvolvimento organização, bem como definição diretrizes estratégicas por parte dos gestores. Originalidade/relevância: A originalidade deste reside fato realizar pesquisa empírica demonstra diferentes visões respeito empresa, elencando prioridade dado tanto pelos quanto
Citations
10
Sustainable Futures, Journal Year: 2024, Volume and Issue: 8, P. 100272 - 100272
Published: Aug. 16, 2024
Language: Английский
Citations
8
PLoS ONE, Journal Year: 2025, Volume and Issue: 20(1), P. e0317685 - e0317685
Published: Jan. 24, 2025
The primary purpose of electronic government (e-government) is to promote transparency, facilitate access services, and strengthen the accountability public institutions in digital transformation age. However, few studies have explored factors that affect women’s adoption e-government, especially emerging economies. Consequently, this study aims identify influence e-government services by young women Medellín, Colombia. To achieve objective, a questionnaire was administered sample 223 women, focusing on proposed Technology Acceptance Model (TAM). results were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). findings confirmed validity both measurement structural models, providing evidence for their predictive power. In addition, seven out eight hypotheses confirmed, particularly highlighting positive ease use perceived usefulness, as well relationship between intention actual system. underscore importance reaching more equitable empowering participation sphere. Moreover, they provide valuable insights formulating policies strategies effective demographic group under study.
Language: Английский
Citations
1