Journal of Tourism Theory and Research,
Journal Year:
2025,
Volume and Issue:
11(1), P. 1 - 8
Published: Jan. 26, 2025
This
study
explores
the
transformative
role
of
technology
in
tourism
industry
post-Covid-19,
focusing
on
opportunities
and
challenges.
Using
a
qualitative
research
approach,
in-depth
interviews
with
22
professionals
reveal
significant
shifts
towards
digital
solutions.
The
findings
highlight
acceleration
transformation,
enhancing
customer
experience,
operational
efficiency,
competitive
advantage.
Technologies
such
as
virtual
reality,
artificial
intelligence,
data
analytics
have
become
essential,
offering
immersive
experiences
personalized
services.
However,
challenges
high
implementation
costs,
skills
gaps,
privacy
concerns
persist.
underscores
critical
ensuring
resilience
sustainability
sector
rapidly
evolving
environment.
International Journal of Hospitality Management,
Journal Year:
2024,
Volume and Issue:
118, P. 103690 - 103690
Published: Feb. 1, 2024
We
examine
the
impact
of
general
manager
servant
leadership
on
adaptive
capacity
firms
through
its
anticipated
positive
effect
internal
and
external
social
capital.
These
relationships
were
studied
in
both
family
(FFs)
non-family
(NFFs),
where
relative
emphasis
socioemotional
wealth
was
expected
to
play
a
moderating
role.
Data
from
176
hotels
Spain
revealed
that
for
firm-level
AC,
mediated
especially
by
Positive
ties
between
capital
stronger
FFs
than
NFFs.
Our
findings
add
literature,
which
is
dominated
individual
group-level
research
broaden
mounting
evidence
outcomes.
Tourism and Hospitality Research,
Journal Year:
2023,
Volume and Issue:
unknown
Published: Aug. 28, 2023
This
study
aims
to
analyse
the
research
involving
evolution
and
development
of
digital
transformation
new
combinations
in
tourism
development.
To
this
end,
a
systematic
literature
review
was
conducted
Scopus
Web
Science
databases,
which
gathered
167
studies
published
between
1997
2023,
representing
final
sample
analysed
review.
The
results
allow
identification
three
main
findings:
i)
there
are
four
thematic
groups
-
Digital
Marketing,
Economy,
Education
Hospitality
Free
Digital;
ii)
is
growing
interest
topic
use
available
technologies
for
companies
their
businesses
respective
wider
economy;
and,
iii)
tends
be
positive
factor
when
applied
sector.
further
proposes
framework
that
provides
detailed
description
these
with
key
issues
contributions
from
literature.
Journal of Innovation & Knowledge,
Journal Year:
2023,
Volume and Issue:
8(4), P. 100445 - 100445
Published: Oct. 1, 2023
In
recent
years,
both
information
technology
(IT)
labor
demand
and
IT
job
characteristics
have
been
significantly
influenced
by
the
advent
of
Industry
4.0
(I4.0)
digital
age.
The
higher
education
sector
is
expected
to
upgrade
itself
with
such
progress
train
graduates
capable
meeting
new
industry
requirements.
However,
due
present
gap,
universities
are
seeking
identify
skills
workers
have.
As
we
live
in
age,
literature
has
failed
address
questions
consequences
for
individual
adequately.
Considerable
scientific
efforts
should
be
made
design
certain
curricula
training
programs
that
could
nurture
competencies
(DC).
There
a
need
construct
an
inclusive
framework
term.
addition,
different
options
exist
studying
DC
workforce
relation
human
resources
management
(HRM).
current
paper
attempts
fill
gap
developing
integrated
decision-making
framework.
aims
introduce
innovative
discrimination
measure
discuss
its
elegant
properties.
A
Measurement
Alternatives
Ranking
according
COmpromise
Solution
(MARCOS)
evaluating
MCDM
problem
on
fuzzy
set
developed
based
it.
On
other
hand,
methodology
PF-entropy-RS
weight
technique
used
compute
criteria
weights
or
significance
degrees
criteria.
Then,
MARCOS
method
approach
handle
problems.
Thus,
this
study,
multi-criteria
(MCDM)
using
PF-MARCOS
methods
further
implemented
evaluation
future
technologies
implementation
education.
It
helps
calculate
objective/subjective
evaluate
education;
then,
assess
preferences
institutes
over
An
empirical
case
study
carried
out
most
important
performance
quality
proposed
framework,
also
involves
some
comparison
sensitivity
analyses.
This
found
data
processing
emerged
as
ability
interact
modern
interfaces
second
competency
conclusion,
responsible
implementing
will
impact
students'
learning
experiences.
technological
advancements
continue,
institutions
require
skilled
professionals
diverse
expertise
manage
integrate
these
successfully.
Technium Business and Management,
Journal Year:
2024,
Volume and Issue:
7, P. 24 - 39
Published: Jan. 30, 2024
This
article
critically
examines
the
role
of
innovation
in
hospitality
sector,
focusing
on
how
hotels
can
enhance
efficiency
and
customer
satisfaction
through
digital
advancements.
It
stresses
need
for
adapting
to
technological
trends
consumer
expectations.
Also,
it
highlights
necessity
adapt
evolving
expectations
maintain
market
relevance.
The
analysis
integration
strategic
planning,
management,
cultural
shifts,
adoption
as
key
fostering
sustainable
innovation.
importance
balancing
traditional
values
with
modern
solutions
create
competitive
service
offerings
hotel
industry
is
underscored.
Key
areas
discussed
include
transformation
hotels,
different
tiers
innovation,
challenges
strategies
implementing
transformative
innovations.
concludes
by
emphasizing
combine
operational
efficiency,
satisfaction,
game-changing
strategies,
highlighting
potential
technologies
like
AI
robotics
revolutionizing
guest
experience.
underscores
a
unique
offering
industry.
Sustainable Development,
Journal Year:
2024,
Volume and Issue:
unknown
Published: Aug. 31, 2024
Abstract
Interdisciplinary
advancements,
such
as
generative
artificial
intelligence
(AI)
and
digital
supply
chains,
can
significantly
contribute
to
achieving
sustainable
development
goals
(SDGs),
particularly
within
tourism.
This
paper
illuminates
how
it
works
well,
focusing
on
the
underexplored
area
of
Environmental,
Social,
Governance
(ESG)
performance
small
medium‐sized
tourism
enterprises
(SMEs)
in
China.
Through
a
survey
429
international
SMEs,
we
apply
Resource‐Based
View
Dynamic
Capabilities
Theory
investigate
AI,
ChatGPT,
chains
enhance
innovation,
collaboration,
and,
ultimately,
ESG
performance.
The
empirical
findings
underscore
pivotal
role
AI
augmenting
via
bolstering
innovation
collaboration
chains.
Additionally,
moderating
effect
customer
involvement
positively
influences
relationship
between
chain
By
demonstrating
these
relations,
our
study
contributes
theoretical
practical
efforts
toward
broader
achievement
SDGs.
