Exploring Consumer-Robot interaction in the hospitality sector: Unpacking the reasons for adoption (or resistance) to artificial intelligence

Technological Forecasting and Social Change, Journal Year: 2023, Volume and Issue: 192, P. 122555 - 122555

Published: April 5, 2023

Language: Английский

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The progression of sustainable development goals in tourism: A systematic literature review of past achievements and future promises

Journal of Innovation & Knowledge, Journal Year: 2023, Volume and Issue: 8(4), P. 100442 - 100442

Published: Oct. 1, 2023

The UN 2030 agenda for global sustainable development has huge connotations the theory, practice, and policy of tourism. This study comprehensively evaluates extant scholarly publications related to United Nations Sustainable Development Goals (SDGs) in existing tourism scholarship. review also research identify knowledge gaps literature set future agendas accelerate progress SDGs. Doing so, we have utilized systematic (SLR) technique identify, select, review, evaluate on this topic. Web Science database was used discover using keywords, tour* AND (sdg* OR "sustainable goal*" "UNSDG*" "UN agenda" "global "agenda 2030" "agenda-2030"). A sample 88 relevant empirical articles were systematically selected reviewed. findings are categorized into three main sections: (i) descriptive profiling research, (ii) synthesis, (iii) agenda. Given that SLRs rarely realm SDGs, provides a base what is already known further extend debate role achieving In particular, highlight theme-based limitations suggest by presenting several potential questions.

Language: Английский

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What drives the adoption of artificial intelligence among consumers in the hospitality sector: a systematic literature review and future agenda

Journal of Hospitality and Tourism Technology, Journal Year: 2024, Volume and Issue: 15(2), P. 211 - 231

Published: Jan. 8, 2024

Purpose This study aims to identify, review and synthesize existing literature on key theories, drivers barriers affecting consumer adoption or resistance artificial intelligence (AI) in the hospitality sector. Design/methodology/approach conduct a complete of accrued knowledge generated so far AI To attain overall objectives this study, we used systematic (SLR) method. method systematically handles diversity specific topic answer precise research questions. It also generates new visions through synthesis literature, identify gaps, set directions for future researcher provide sufficient guidance inform policy practice. Findings The findings are presented three sections, as follows: descriptive analysis, content analysis synthesized framework. highlighted state-of-the-art mapping terms publication frequency over time across outlets, methods geographies. In addition, (or resistance) is analyzed highlight barriers. Moreover, critically evaluates extant sets agendas by postulating questions further development field study. Research limitations/implications SLR focused use literature. may include additional streams get better results. Practical implications will help multiple stakeholders understand underlying causes customer intention use/adopt services hotel Furthermore, results allow them analyze relationship between barriers, intents decision behaviors. Originality/value First, provides comprehensive hospitality. categorizes diversified two main themes – present simplistic picture Second, highlights gaps limitations scholars. Third, contribution unified framework That is, puts forward behavioral reasoning theory suggests that using lens immensely contribute Finally, facilitates practitioners motivating hindering factors behavior.

Language: Английский

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What drives sustainable procurement? Insights from the theory of planned behavior

International Journal of Operations & Production Management, Journal Year: 2025, Volume and Issue: 45(13), P. 28 - 52

Published: Jan. 23, 2025

Purpose A fundamental research question is what leads some organizations, but not others, to be sustainable in their procurement operations. Extant theoretical frameworks, while valuable, do fully reflect the nuances of decision-making We aim illuminate role individual attitudes, capabilities, and behavioral intentions actualizing procurement. Design/methodology/approach develop a framework by adapting theory planned behavior (TPB) context test with sample 465 professionals based EU through partial least squares structural equation modeling. Findings find that purchasing predominantly shaped intention, is, willingness pay for sustainability. This intention significantly influenced attitudes capabilities addition awareness consequences perceived corporate social responsibility engagement but, interestingly, subjective norms. Originality/value The TPB one most influential models predicting behavior. However, application operations management hitherto limited. present study contributes understanding individual-level antecedents practices offers suggestions practitioners engaged fostering

Language: Английский

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The contribution of manufacturing companies to the achievement of sustainable development goals: An empirical analysis of the operationalization of sustainable business models

Business Strategy and the Environment, Journal Year: 2022, Volume and Issue: 32(4), P. 2490 - 2508

Published: Sept. 20, 2022

Abstract This study aims to identify the sustainable business practices operationalized in models of manufacturing companies and highlights these companies' contributions achieving Sustainable Development Goals (SDGs). The results outline that a clear value proposition is through large various range that, although some them are legally promoted, mostly voluntarily adopted. Unlike previous studies, this research shows widespread commitment not only economic environmental dimensions sustainability but also social one, above all promote workers' well‐being, improve workplaces, engage employees. Furthermore, reveals an across‐the‐board dimension by adoption local embeddedness strategies, networking development, creation ecosystem contributes extending—and improving of—the triple bottom line framework. Finally, investigated contribute achievement 11 17 SDGs highlighting which already have strong impact those they could enhance their practice. Based on results, advances theoretical knowledge offers practical implications management further.

Language: Английский

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Organizational capabilities and institutional pressures in the adoption of circular economy

Journal of Business Research, Journal Year: 2023, Volume and Issue: 161, P. 113823 - 113823

Published: March 18, 2023

Are companies adopting circular economy strategies or are they just specific practices? To what extent external pressures and organizational capabilities effective in driving these changes? answer questions, we propose test a model that allows for analyzing the differentiated effects of institutional (mimetic, coercive, social) agility on adoption business at strategic level implementation practices (in product innovation, production, recycling). The results obtained sample 218 manufacturing firms show drive changes companies, ultimately reflected practices. Organizational have stronger influence innovation whereas higher impact recycling processes.

Language: Английский

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Green creativity, responsible innovation, and product innovation performance: A study of entrepreneurial firms in an emerging economy

Business Strategy and the Environment, Journal Year: 2023, Volume and Issue: 32(7), P. 4413 - 4425

Published: Jan. 19, 2023

Abstract In this article, we investigate the effect of green creativity on product innovation performance through mediating mechanism responsible innovation. Further, explore moderating impact resource commitment relationship between and Utilizing a sample 273 entrepreneurial firms in Vietnam, find that positively influences addition, results demonstrate is moderated by firm's level to environmental innovation, such more pronounced when firm commits resources Finally, mediated The theoretical as well practical implications findings are discussed.

Language: Английский

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Antecedents and consequences of procurement managers' willingness to pay for sustainability: a multi-level perspective

International Journal of Operations & Production Management, Journal Year: 2024, Volume and Issue: 44(13), P. 1 - 33

Published: Jan. 8, 2024

Purpose The role of procurement managers is crucial for diffusing sustainability throughout the supply chain. Whether or not they are willing to pay an important and yet fully understood question. authors examine antecedents consequences their willingness (WTP) sustainability. Design/methodology/approach develop a multi-level framework WTP in B2B context. test this with 372 from multiple sectors countries using partial least squares structural equation modeling. Findings find that individual values institutional pressures directly, while ethical organizational culture indirectly influence Functional cognitive competencies improve procurement, but Importantly, directly influences performance function which turn positively associated increased performance. Originality/value study, examining interplay between individual, contextual factors, provides empirical evidence on pivotal findings one hand, contribute literature operations management sustainability, other guide policy managerial actions.

Language: Английский

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Gaining legitimation during environmental crises: an inquiry into the relationship between corporate social responsibility, reputation, and blame attribution

Social Responsibility Journal, Journal Year: 2025, Volume and Issue: unknown

Published: Feb. 7, 2025

Purpose Responsible management of water resources is critical owing to its effects on the environment and society. This study aims address customer perceptions a utility during severe environmental crisis that affected northern Italy deepen understanding relationship between corporate social responsibility (CSR), perceived response reputation. Design/methodology/approach draws legitimacy theory attribution theory, adopting quantitative design. In detail, moderated mediation model used investigate direct effect CSR reputation, mediating reputation moderating blame response. addition, evolution event traced through analysis utilities’ sustainability reports published since beginning crisis. Findings The findings show affects directly via improves response, especially when an organization held responsible for report allows policies utilities, shifting attention from merely informative role disclosure more comprehensive approach perfluoroalkyl substances risks in struggle contributing sustainable development. Theoretical managerial implications are also discussed. Practical suggest some about usefulness and, furthermore, importance communicating all stakeholders overall – customers public utilities. Originality/value paper focuses CSR, attribution. Literature this topic still scarce field Furthermore, relevant because it faces one major European crises sector provides helpful insights sectors generally, management.

Language: Английский

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Sustainable business model for climate finance. Key drivers for the commercial banking sector

Journal of Business Research, Journal Year: 2022, Volume and Issue: 155, P. 113446 - 113446

Published: Nov. 18, 2022

The identification of a reference framework—the sustainable business model structure—exposes new tool for banks to reanalyse their models and adapt climate-resilient economy. was done by combination analysis current literature with regard common models, which indicated three key levers commercial looking boost climate: target, value proposition, creation. Through case study comparing the application structure selection five global banks, collection best practices gathered improve bank's profitability while reducing its clients own contribution climate change. These were chosen through series criteria that ensure eligibility as undergoing transition

Language: Английский

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