When the brand is your bread and butter: review, synthesis, and directions for future exploration of salespeople-brand relationships DOI

Lisa Beeler,

Maria Rouziou,

Moumita Das Gyomlai

et al.

Journal of Personal Selling and Sales Management, Journal Year: 2023, Volume and Issue: 43(4), P. 270 - 288

Published: Sept. 18, 2023

AbstractBrand relationships influence human attitudes, intentions, and behaviors. While past research has generously explored this idea in the customer context, less role brand play context of frontline employees or salespeople. much literature can be used to inform our understanding salesperson-brand relationships, there are nuances being an employee, specifically a salesperson, that have left many questions unanswered. Consequently, state domain is warranted better understand how future grow critical stream. The current identifies, reviews, synthesizes 52 relationship articles. A comprehensive summary common constructs (e.g. identification, attachment) employed supplemented with social network analysis. To encourage more domain, we then summarize themes pervade identify plethora opportunities both established domains increase effort) new frontiers exploring dark side salespeople-brand relationships).Keywords: Brandbrand identificationbrand attachmentsalespersonreview Notes1 For detailed explanations terms centralities see Table A1 (Web appendix), Borgatti, Everett, Johnson Citation2018, Iacobucci et al. Citation2017.

Language: Английский

Brand hate: a systematic literature review and future perspectives DOI
Fakhra Malik Mushtaq, Ezlika M. Ghazali, Zalfa Laili Hamzah

et al.

Management Review Quarterly, Journal Year: 2024, Volume and Issue: unknown

Published: Jan. 22, 2024

Language: Английский

Citations

9

The Resilient Brand Management Framework as a Responsive Business Strategy in the Industry 4.0 Era DOI
Asik Rahaman Jamader, S. Dasgupta,

Govind Baibhaw

et al.

Advances in social networking and online communities book series, Journal Year: 2024, Volume and Issue: unknown, P. 113 - 130

Published: April 5, 2024

The analysis suggests that the application of sustainability concept underpinning framework resilient branding (FRB) has a significant impact on business in contemporary markets, which is supported by authors' prior narrative, examination, and systematic reflections. study's practical to combine sustainable marketing improve performance with psychological capital theory, emphasizes fostering optimism personality where system dynamic model for sigmoid action resilience brand equity Heise used better results. Future research should consider suggested theories as worthwhile topics.

Language: Английский

Citations

5

Two decades of mobile payment research: A systematic review using the TCCM approach DOI
Chandan Kumar Behera,

Rajeev Kumra

International Journal of Consumer Studies, Journal Year: 2023, Volume and Issue: 48(1)

Published: Dec. 1, 2023

Abstract Researchers have increasingly explored various aspects of mobile payment in the past two decades, including different systems (MPS), stakeholders, and related research contexts. However, existing literature reviews are limited to user adoption, overlooking importance understanding other key such as retailers MPS providers, post‐adoption behaviors. To address this gap, comprehensive review examines exhaustive 310 studies using theory‐context‐characteristics‐methods framework, providing insights into all stakeholders contexts studied. The findings highlight need for further areas peer‐to‐peer payment, adoption lower‐income countries, discontinuance behavior, socioeconomic impact, consumer privacy issues. Additionally, study suggests expanding scope include emerging options like buy now pay later facial recognition system (FRPS). This contributes valuable proposes future directions studies.

Language: Английский

Citations

11

The phenomenon of brand hate: a systematic literature review DOI
Muhammad Taqi, Richard P. Bagozzi, Tuğba Örten Tuğrul

et al.

The Journal of Marketing Theory and Practice, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 28

Published: July 25, 2024

Research on the positive emotions that consumers develop toward brands is well-established in marketing literature. Studies negative consumer have been relatively new but growing. In this paper, we report findings from a systematic literature review one of these emotions, brand hate. We identify antecedents and possible consequences hate, comment strands come to define hate date, methodologies used examine relationships. offer conceptual model views as mediational influence outcomes. theoretical foundations' researchers anchors their studies promising questions for future research issues.

Language: Английский

Citations

4

Exploring the dichotomy between brand addiction and brand love: a comprehensive analysis DOI Creative Commons
Minh T.H. Le, Thao Kim Nguyen, Robert McClelland

et al.

Asia Pacific Journal of Marketing and Logistics, Journal Year: 2025, Volume and Issue: unknown

Published: March 13, 2025

Purpose Brand love and addiction reflect two levels of commitment to the relationship between consumer brand. The usual assumption is that brand positive negative. Yet, this always case? This study investigates an alternative, more nuanced view where can be both Different conditions are studied assess alternative view, considering harmonious passion, obsessive possession, for material possessions after a scandal. Design/methodology/approach involved survey 417 respondents in Vietnam. We employed two-stage approach test validity reliability measurement model structural equation modeling (SEM) proposed hypotheses. further analyzed mediation effects using bootstrapping method. Findings findings support our types passion positively influence addiction. Further, we find has negative outcomes. Similarly, These relationships demonstrated considering, particular, outcomes: scandal possessions. show have similar mediating roles. Originality/value current challenges assumptions Interestingly, shows that, under many circumstances, operates similarly vice versa. Therefore, suggest nuanced, comprehensive viewpoint on their with emotional attachment behavior.

Language: Английский

Citations

0

The brand-consumer metaverse exchange framework. A dynamic understanding of the metaverse experience through self-concept, experience and engagement DOI
Karolina Sallaku, Annunziata Tarulli, Candida Bussoli

et al.

Journal of Strategic Marketing, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 33

Published: March 20, 2025

Language: Английский

Citations

0

Advancing Antecedents of Brand Personality: A Meta‐Analytical Review and Moderator Analysis DOI Creative Commons

Wenxin Wang,

Martin Heinberg, Martin Eisend

et al.

Psychology and Marketing, Journal Year: 2025, Volume and Issue: unknown

Published: April 9, 2025

ABSTRACT Product differentiation is essential to attract consumers. Besides functional brand characteristics, symbolic traits like personality are a value‐adding tool for marketers. While extant research has examined the relationships between and its antecedents, an extended contemporary review lacking. Building on seminal meta‐analysis by Eisend Stokburger‐Sauer (2013a) consumer‐brand relationship theory, this study employs meta‐analytical techniques synthesize past findings antecedents of personality. A significant increase in relevant studies opportunity test potential moderators demand improved meta‐analysis. The updated covers 95 papers spanning 28 years (1997–2024) total 1441 effect sizes. yield new empirical generalizations, comparisons across brand‐personality dimensions, insights into changes over time. results moderator analysis indicate that consumer stronger antecedent collectivist (vs. individualistic) cultures high‐self‐signaling products (i.e., permit consumers build express their self‐image through choices). Branding effects experience search) cultures. In addition, product design students products. provide managers with building suggest important directions further research.

Language: Английский

Citations

0

Brands as Mentors: Extending the Brand-Consumer Relationship Paradigm DOI
Gavin L. Fox, Elisabeth Gilbert, Keri Larson

et al.

Journal of Relationship Marketing, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 33

Published: April 23, 2025

Language: Английский

Citations

0

Sustainable Consumption and Branding for Gen Z: How Brand Dimensions Influence Consumer Behavior and Adoption of Newly Launched Technological Products DOI Open Access
Dimitrios Theocharis, Georgios Tsekouropoulos

Sustainability, Journal Year: 2025, Volume and Issue: 17(9), P. 4124 - 4124

Published: May 2, 2025

Generation Z is emerging as a powerful force in shaping global consumer behavior, particularly the market of digital and technological products. This study examines how specific branding dimensions, such online brand experience, engagement, image, trust, loyalty, awareness, behavioral intention, knowledge, influence Gen Z’s purchase emphasizing sustainable consumption. Sustainable consumption, this context, refers to preference for tech products that minimize environmental impact through eco-friendly design, energy efficiency, responsible sourcing. Using quantitative approach, cross-sectional research explores effects knowledge on purchasing newly launched align with sustainability. Data were collected from sample using combination convenience systematic sampling, multiple regression analysis identified most significant predictors intention. The results indicate loyalty play crucial roles, having greater while awareness also contribute. However, engagement intention have weaker effects. These findings suggest brands targeting should prioritize building strong, trustworthy, engaging presence highlighting their sustainability efforts, when consumers favorable interactions brand, perceive its image positively, trust it, feel loyal they are more likely consider offerings. enhances understanding behavior offers insights businesses seeking foster consumption by importance developing marketing strategies strengthen cultivate clearly communicate values, content, transparent messaging, eco-conscious branding, effectively among environmentally conscious digitally driven generation.

Language: Английский

Citations

0

The role of brand gratitude in consumer relationships with cool brands DOI
Melanie Moore Koskie, Ryan Freling,

William B. Locander

et al.

Journal of Product & Brand Management, Journal Year: 2023, Volume and Issue: 33(4), P. 419 - 435

Published: Oct. 26, 2023

Purpose This study aims to explore and extend the consumer–brand relationship literature by integrating relatively new construct of brand coolness with a growing body work on gratitude. Specifically, gratitude is explored alongside emotional attachment as an additional mechanism affecting between cool brands loyalty outcome repurchase intention. Consumption context examined boundary condition effect Design/methodology/approach Data was collected from online survey Qualtrics panel 356 US consumers. A moderated mediation model used explain effects intention via in moderating presence consumption context. Findings Brand significantly increases Furthermore, are established parallel mediators intention, exhibiting stronger mediated effect. The impact social visibility, publicly consumed stimulating greater than their privately counterparts. Originality/value shown influence independent exerted consumers’ attachment. Cognitive appraisal theory distinguish other studied relationships. establish visibility

Language: Английский

Citations

10