Journal of Hospitality and Tourism Insights,
Journal Year:
2023,
Volume and Issue:
7(4), P. 1809 - 1830
Published: July 26, 2023
Purpose
This
study
utilised
Mehrabian
and
Russel's
stimulus-organism-response
(SOR)
model
to
investigate
the
inter-relationship
between
perceived
social
media
information
qualities
(IQ)
of
online
UGC,
destination
image,
travel
risk
behavioural
intentions.
Design/methodology/approach
A
total
255
responses
from
international
tourists
were
collected.
The
data
collection
via
an
survey
was
performed
October
2020
February
2021.
hypotheses
examined
using
partial
least
squares-structural
equation
modelling
(PLS-SEM).
Findings
result
indicated
that
intrinsic,
representational,
IQ
significantly
influenced
cognitive
while
only
contextual
predicted
affective
image.
also
confirms
significant
effect
image
on
In
addition,
authors
found
both
components,
affective,
affect
tourists'
However,
surprisingly,
did
not
moderate
components
Research
limitations/implications
contributes
body
knowledge
by
extending
SOR
in
tourism
behaviour
context.
Practical
implications
From
a
practical
perspective,
this
proves
UGC
affects
plays
integral
part
luring
visit
destination.
Originality/value
Previous
research
area
is
limited,
making
particularly
novel.
represents
one
initial
attempts
evaluate
dimensions
quality
review
platforms,
within
field
tourism.
Treating
seriously
could
assist
organisations
leveraging
tourist
enhancing
Advances in hospitality, tourism and the services industry (AHTSI) book series,
Journal Year:
2024,
Volume and Issue:
unknown, P. 128 - 147
Published: June 3, 2024
The
research
on
smart
tourism
experiences
that
take
into
account
the
responsible
behavior
of
travelers
is
booming.
relationship
between
development
memorial
consumer
and
promotion
a
highly
sought-after
area
research.
This
especially
true
regarding
potential
use
emerging
technology
solutions
to
enhance
services,
improve
customer
smartness,
predict
behavior,
increase
satisfaction
loyalty.
purpose
this
investigate
how
advancement
can
promote
among
customers
businesses
destinations.
chapter
presents
systematic
review
literature
interaction
experience
traveler
in
context
transformation
through
digital
platforms.
Journal Of Vacation Marketing,
Journal Year:
2022,
Volume and Issue:
30(1), P. 93 - 109
Published: Aug. 8, 2022
Although
social
media-based
brand
equity
has
become
a
vital
area
of
interest
for
managers,
insights
into
its
destination-based
dynamics
and
applications
remain
scarce,
specifically
in
the
destination
context.
To
address
this
gap,
we
develop
test
theoretical
model
to
investigate
role
marketing
organization-generated
tourist-generated
media
communication
determine
awareness
image
Gilgit-Baltistan
region,
which
turn
influence
customer-based
(CBBE)
(i.e.
perceived
quality),
satisfaction,
loyalty.
Data
come
from
well-known
tourist
sites
Gilgit-Baltistan.
Using
multi-sequential
approach
WarpPLS
7.0,
findings
shows
that
dimensions
show
differential
impacts
on
as
metric
CBBE.
Second,
demonstrates
impact
dimensions.
Third,
exert
different
effects
quality
destination.
Fourth,
positively
influences
enhances
We
offer
important
implications
emerged
analyzes
also
suggest
directions
future
research.
Journal of Retailing and Consumer Services,
Journal Year:
2023,
Volume and Issue:
75, P. 103533 - 103533
Published: Aug. 24, 2023
Smart
Tourist
Destinations
(STDs)
are
revolutionising
the
tourism
landscape
by
leveraging
technology
to
enhance
experiences.
Nonetheless,
this
study
shows
that
little
attention
has
been
paid
how
tourists'
perceptions
impact
use
of
applications
within
STDs.
To
address
gap,
introduces
a
unique
conceptual
framework
based
on
Stimulus–Organism–Response
(SOR)
model.
This
approach
considers
various
aspects,
such
as
social,
cultural,
physical
and
environmental
stimuli,
while
also
considering
satisfaction
perceived
value
internal
responses
loyalty
ultimate
response.
A
quantitative
554
tourists
visiting
STD
Cáceres
was
conducted
validate
framework.
The
findings
provide
insights
into
relationships
among
mobile
apps
loyalty,
offering
transformative
potential
for
shaping
attitudes
behaviours.
Overall,
sheds
light
technological
solutions
in
STDs
presents
practical
implications
destination
management
development
effective
strategies
improve
International Journal of Consumer Studies,
Journal Year:
2023,
Volume and Issue:
47(6), P. 2367 - 2395
Published: April 11, 2023
Abstract
The
trend
of
using
artificial
intelligence
based
chatbots
for
service
encounters
has
seen
a
significant
spike
in
recent
times.
Many
studies
have
attempted
to
explain
the
adoption
technology
various
applications;
this
study
synthesizes
literature
through
meta‐analysis,
which
data
from
70
independent
studies,
with
combined
sample
size
20,026
was
considered,
understand
influencers
attitude
and
intention
use
encounters.
In
addition,
also
sought
moderating
role
culture,
technological
characteristics
captured
variables
transactional/non‐transactional,
informative/entertaining
hypothesized
relationships.
Meta
structural
equation
modelling
(meta‐analytic
SEM)
used
analyse
data.
results
indicate
playfulness,
attitude,
usefulness,
facilitating
condition
social
influence
are
key
factors
influencing
user
adoption.
Further,
culture
were
found
significantly
moderate
certain
relationships
model.
Practical
theoretical
implications
been
discussed.
Current Issues in Tourism,
Journal Year:
2024,
Volume and Issue:
27(17), P. 2849 - 2872
Published: Jan. 8, 2024
Smart
tourism
destinations
(STDs),
driven
by
technological
advancements,
aim
to
increase
travellers'
experiences
and
residents'
quality
of
life.
However,
the
existing
research
primarily
focuses
on
perspectives
tourists
while
neglecting
attitudes
residents.
Residents'
will
impact
their
support
local
smart
development.
Without
support,
STD-related
projects
may
face
failure,
as
exemplified
case
Google
city
in
Toronto.
The
present
study
fills
this
gap
exploring
how
residents
perceive
STD
communities
through
development
validation
an
scale.
Said
scale
is
rigorously
conceptualized
a
formative
multidimensional
construct
with
19
items
across
four
dimensions:
economy,
travel/tourism,
environment,
governance.
This
offers
valuable
measurement
tool
recognize
perceptual
determinants
overall
life
satisfaction
also
provides
novel
approach
evaluate
effectiveness
STDs.
Journal of Ecotourism,
Journal Year:
2024,
Volume and Issue:
unknown, P. 1 - 23
Published: March 20, 2024
This
research
investigates
the
moderating
impact
of
social
media
influence
within
Theory
Planned
Behavior
(TPB)
model
for
636
young
Vietnamese
participants'
desire
to
visit
green
hotels.
The
findings
validate
all
assumptions
in
TPB
model,
suggesting
that
subject
norms
and
perceived
values
positively
affect
views
toward
hotels
intention.
However,
attitudes
about
were
found
have
a
detrimental
on
intent.
Social
was
moderate
these
relationships.
In
particular,
negatively
moderates
relationships
between
hotels,
values,
These
provide
valuable
insights
into
interplay
tourists'
intention
results
suggest
need
marketers
policymakers
leverage
promote
positive
enhance
