Guidelines for interpreting the results of bibliometric analysis: A sensemaking approach

Global Business and Organizational Excellence, Journal Year: 2023, Volume and Issue: 43(2), P. 17 - 26

Published: Aug. 2, 2023

Abstract While bibliometric analysis is inherently quantitative and objective, it necessitates interpretation, thereby introducing an element of subjectivity. This article proposes a sensemaking approach that transitions researchers from mere description to proactive interpretation results, transforming raw information into informed insights. We discuss the applicability in offer practical guidelines for its integration systematic literature reviews. These revolve around three‐stage process—that is, scanning, sensing, substantiating—each crucial deriving meaningful interpretations. As such, this serves as valuable guide seeking utilize potent analytical tool their review studies.

Language: Английский

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The effects of artificial intelligence applications in educational settings: Challenges and strategies

Technological Forecasting and Social Change, Journal Year: 2023, Volume and Issue: 199, P. 123076 - 123076

Published: Dec. 14, 2023

With the continuous intervention of AI tools in education sector, new research is required to evaluate viability and feasibility extant platforms inform various pedagogical methods instruction. The current manuscript explores cumulative published literature date order key challenges that influence implications adopting models Education Sector. researchers' present works both favour against AI-based applications within Academic milieu. A total 69 articles from a 618-article population was selected diverse academic journals between 2018 2023. After careful review articles, presents classification structure based on five distinct dimensions: user, operational, environmental, technological, ethical challenges. recommends use ChatGPT as complementary teaching-learning aid including need afford customized optimized versions tool for teaching fraternity. study addresses an important knowledge gap how enhance educational settings. For instance, discusses interalia range AI-related effects learning creative prompts, training datasets genres, incorporation human input data confidentiality elimination bias. concludes by recommending strategic solutions emerging identified while summarizing ways encourage wider adoption other sector. insights presented this can act reference policymakers, teachers, technology experts stakeholders, facilitate means sector more generally. Moreover, provides foundation future research.

Language: Английский

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Professionals' perspectives on ChatGPT in the tourism industry: Does it inspire awe or concern?

Journal of Tourism Theory and Research, Journal Year: 2023, Volume and Issue: 9(2), P. 61 - 77

Published: June 20, 2023

The tourism industry has witnessed significant transformations in recent years with the integration of artificial intelligence (AI) technologies. This study explores echoes surrounding use ChatGPT industry, focusing on balance between convenience and challenges. findings presented this are based interviews conducted professionals from various fields within industry. brings both challenges to forefront. It become apparent that discussions regarding ChatGPT's advantages, such as value creation for businesses customers, well its disadvantages, lack human touch potential data security risks, will persist

Language: Английский

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Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 79, P. 103842 - 103842

Published: April 5, 2024

Language: Английский

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Public attitudes and sentiments toward ChatGPT in China: A text mining analysis based on social media

Technology in Society, Journal Year: 2023, Volume and Issue: 76, P. 102442 - 102442

Published: Dec. 9, 2023

Language: Английский

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Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 76, P. 103586 - 103586

Published: Oct. 27, 2023

Language: Английский

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Opportunities and Challenges of AI-Driven Customer Service

Springer eBooks, Journal Year: 2023, Volume and Issue: unknown, P. 33 - 71

Published: Jan. 1, 2023

Language: Английский

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More than just a chat: a taxonomy of consumers’ relationships with conversational AI agents and their well-being implications

European Journal of Marketing, Journal Year: 2023, Volume and Issue: 58(2), P. 373 - 409

Published: Sept. 1, 2023

Purpose This paper aims to study the role of self-concept in consumer relationships with anthropomorphised conversational artificially intelligent (AI) agents. First, authors investigate how self-congruence between and AI integration agent into might influence such relationships. Second, examine whether these links have implications for mental well-being. Design/methodology/approach conducted in-depth interviews 20 consumers who regularly use popular agents functional or emotional tasks. Based on a thematic analysis an ideal-type analysis, this derived taxonomy consumer–AI relationships, self–AI as two axes. Findings The findings unveil four different that forge their agents, which differ integration. Both dimensions are prominent replacement committed where rely companionship tasks personal growth means overcoming past traumas. These carry well-being risks terms changing expectations seek fulfil human-to-human Conversely, relationship, viewed important part one’s professional performance; however, maintain low sense distinguish themselves from agent, also because fear losing uniqueness autonomy. Consumers aspiring remedy social exclusion loneliness, but feel is prevented agents’ technical limitations. Research limitations/implications Although provides insights dynamics it comes sample included users Siri, Google Assistant Replika. However, future studies should other ChatGPT. Moreover, self-related processes studied here could be compared across public private contexts. There need complex longitudinal studies. research explore consumers’ negatively affected if support provided by withdrawn. Finally, reveals some cases, related based interactions Practical enables practitioners identify specific anthropomorphic cues can development types consider consequences range aspects. Originality/value equips marketing scholars novel understanding associated implications.

Language: Английский

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Unlocking Artificial Intelligence Adoption in Local Governments: Best Practice Lessons from Real-World Implementations

Smart Cities, Journal Year: 2024, Volume and Issue: 7(4), P. 1576 - 1625

Published: June 28, 2024

In an era marked by rapid technological progress, the pivotal role of Artificial Intelligence (AI) is increasingly evident across various sectors, including local governments. These governmental bodies are progressively leveraging AI technologies to enhance service delivery their communities, ranging from simple task automation more complex engineering endeavours. As governments adopt AI, it imperative understand functions, implications, and consequences these advanced technologies. Despite growing importance this domain, a significant gap persists within scholarly discourse. This study aims bridge void exploring applications context government provision. Through inquiry, seeks generate best practice lessons for smart city initiatives. By conducting comprehensive review grey literature, we analysed 262 real-world implementations 170 worldwide. The findings underscore several key points: (a) there has been consistent upward trajectory in adoption over last decade; (b) China, US, UK at forefront adoption; (c) among technologies, natural language processing robotic process emerge as most prevalent ones; (d) primarily deploy 28 distinct services; (e) information management, back-office work, transportation traffic management leading domains terms adoption. enriches existing body knowledge providing overview current sphere governance. It offers valuable insights policymakers decision-makers considering adoption, expansion, or refinement urban Additionally, highlights using guide successful integration optimisation future projects, ensuring they meet evolving needs communities.

Language: Английский

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“Threatened and empty selves following AI-based virtual influencers”: comparison between followers and non-followers of virtual influencers in AI-driven digital marketing

AI & Society, Journal Year: 2024, Volume and Issue: unknown

Published: Jan. 18, 2024

Abstract Artificial intelligence (AI)-based virtual influencers are now frequently used by brands in various categories to engage customers. However, little is known about who the followers of these AI-based and more importantly, what drives use influencers. The results from a survey support notion that compensatory mechanisms need belong play important roles affecting usage intentions Specifically, study finds mediated moderated arise perception influencers’ functional benefits existential threats human identity. Furthermore, for belonging moderates effects following status (following versus non-following) on perceived personalization behavioral This provides implications academia delving into social, cultural, philosophical societies as well plan gain better understanding their customers AI-driven digital marketing.

Language: Английский

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