Scandinavian Journal of Hospitality and Tourism,
Journal Year:
2017,
Volume and Issue:
18(1), P. 72 - 94
Published: Feb. 8, 2017
The
present
study
examines
the
specific
dimensions
of
Kim,
Ritchie,
and
McCormick’s
[(2012).
Development
a
scale
to
measure
memorable
tourism
experiences.
Journal
Travel
Research,
51(12),
12–25.
doi:10.1177/0047287510385467]
experience
(MTE)
that
affects
tourists’
subjective
well-being
single
destination.
A
web-based
post-holiday
survey
was
conducted
among
tourists
Rovaniemi,
Finland,
valid
sample
202
used
for
data
analysis.
Structural
equation
modeling
applied
investigate
relationships
between
MTE
well-being.
Although
measurement
appears
be
highly
destination
specific,
results
show
is
influenced
by
hedonism
meaningfulness.
moderating
variables
gender,
age
nationality
have
significant
effect
on
link
most
antecedent
factors
Managerial
implications,
limitations
future
research
directions
are
discussed.
Psychology and Marketing,
Journal Year:
2018,
Volume and Issue:
35(6), P. 427 - 442
Published: April 22, 2018
Abstract
This
research
investigates
and
validates
the
cross‐national
applicability
of
a
service
quality
model
in
five
Asian
countries:
China,
Hong
Kong,
Japan,
South
Korea,
Singapore.
The
objectives
this
are
to
establish
whether
or
not
can
be
conceptualized
same
way
across
countries
explore
scores
on
items
meaningfully
compared
among
countries.
findings
show
that
overall
has
positive
influence
customer
satisfaction,
which
turn
leads
loyalty
happiness
general
pattern
structural
paths
is
valid
Furthermore,
comparisons
most
them
significantly
different
results
study
reveal
four
key
findings.
First,
well‐being
was
driven
by
quality.
Second,
countries,
demonstrating
economic
values
could
applied
just
as
they
North
American
European
Third,
satisfaction
Fourth,
income
increased
effect
via
Korea.
Asia Pacific Journal of Tourism Research,
Journal Year:
2018,
Volume and Issue:
23(5), P. 486 - 501
Published: May 3, 2018
The
purpose
of
this
study
is
to
develop
a
research
model
demonstrating
tourists'
value-seeking
processes
through
the
tourism
services
and
travel
experiences
destination.
suggests
that
tourist
happiness
assessed
by
perceived
experiences,
which
are
formed
two
motivational
values:
smart
technology
(STT)
destination
value.
Despite
large
quantity
attention
on
tourism,
relation
between
experience
STT
has
been
less
enthusiastically
studied.
Therefore,
proposes
test
an
integrated
with
attributes
STTs
values
contribute
life
happiness.
results
study,
from
survey
191
foreign
tourists
in
Seoul,
South
Korea,
indicate
likely
put
more
value
what
they
their
than
when
evaluate
overall
Theoretical
practical
implications
discussed.
International Journal of Tourism Research,
Journal Year:
2017,
Volume and Issue:
19(6), P. 693 - 704
Published: Aug. 14, 2017
Abstract
This
paper
investigates
service
quality,
customer
satisfaction,
and
loyalty
in
Airbnb
accommodation.
A
self‐administered
questionnaire
was
distributed
to
a
nonprobability
sample
of
202
international
tourists
Phuket,
Thailand,
which
is
one
the
top
tourist
destinations
worldwide.
The
results
verify
that
positive
relationship
among
exists
satisfaction
partially
mediates
between
quality
loyalty.
Furthermore,
suggests
key
steps
managers
could
take
enhance
experience
way
would
benefit
lodging
industry
destinations.
