Knowledge-Based Factors and Growth of New Hospitality Firms: A Study of Iberian, Nordic, and Baltic Entrepreneurs DOI
Desiderio J. García-Almeida, Gunnar Þór Jóhannesson, Andreas Humpe

et al.

Sustainable development goals series, Journal Year: 2024, Volume and Issue: unknown, P. 11 - 28

Published: Jan. 1, 2024

Language: Английский

Using innovation and entrepreneurship for creating edge in service firms: A review research of tourism and hospitality industry DOI Creative Commons
Gagan Deep Sharma, Babak Taheri, Dariusz Cichoń

et al.

Journal of Innovation & Knowledge, Journal Year: 2024, Volume and Issue: 9(4), P. 100572 - 100572

Published: Sept. 25, 2024

Language: Английский

Citations

4

What Is the Impact of Digital Tools on Hospitality Business Performance? The Case of SME Accommodation Sector in Portugal DOI
Jo�ão M. Lopes, Sofia Gomes, João J. Ferreira

et al.

International Journal of Tourism Research, Journal Year: 2025, Volume and Issue: 27(1)

Published: Jan. 1, 2025

ABSTRACT Despite numerous studies on digital tools in tourism and hospitality, few quantitative investigations use an integrated set of these to enhance business success. This study examines the impact hospitality performance, using data from 234 SMEs Portugal's accommodation sector. Findings show that integrating tourist into groups positively influences tool adoption. Higher investment digitalisation also affects adoption overall performance. The most valued by Portuguese include updated websites, social networks, online store/reservation systems, marketing. provides valuable insights for marketers managers SMEs' competitiveness

Language: Английский

Citations

0

Η συμβολή του AI στον UX σχεδιασμό με επίκεντρο την αρχιτεκτονική της πληροφορίας DOI

Σοφία Αλεξάνδρα Παχουμάκη,

Νίκος Αντωνόπουλος,

Ναούμ Μυλωνάς

et al.

Ετήσιο Ελληνόφωνο Επιστημονικό Συνέδριο Εργαστηρίων Επικοινωνίας, Journal Year: 2025, Volume and Issue: 3(1), P. 256 - 266

Published: March 4, 2025

Οι πολύπλοκες διαδικασίες κρατήσεων ή οι μη διαισθητικές και έλλειψη εξατομίκευσης, μπορούν να δημιουργήσουν σύγχυση οδηγήσουν σε απογοήτευση ενδεχομένως εγκατάλειψη της διαδικασίας κράτησης. Η αντιμετώπιση των συγκεκριμένων κοινών ζητημάτων σχεδιασμού UX, τα οποία είναι αρκετά συνήθη κοινά, μπορεί βελτιώσει σημαντικά τη συνολική εμπειρία του χρήστη στις εφαρμογές τους ιστοτόπους τουριστικών πρακτορείων, οδηγώντας αυξημένη ικανοποίηση αφοσίωση πελατών (Foris, Tecau, Hartescu, & Foris, 2020). αρχιτεκτονική πληροφοριών διαδραματίζει καθοριστικό ρόλο στην οργάνωση, επισήμανση διάρθρωση ιστότοπους, άλλα περιβάλλοντα πλούσια πληροφορίες, επηρεάζοντας χρηστικότητα εκάστοτε συστήματος (Guizani, 2022). Μια βασική πτυχή αρχιτεκτονικής ο σχεδιασμός φίλτρων, αναζήτησης ταξινόμησης, χαρακτηριστικά απαραίτητα για την αποτελεσματική ανάκτηση πληροφοριών. τεχνητή νοημοσύνη ανάλυση συμπεριφοράς χρηστών παροχή εξατομικευμένων προτάσεων (Vasantham, Preetham, Kumar, et al., 2023), έτσι δύναται συμβάλλει στη βελτίωση λειτουργιών ταξινόμησης φιλτραρίσματος, διευκολύνοντας χρήστες βρίσκουν τις πληροφορίες που χρειάζονται ένα πλαίσιο διαπολιτισμικής επικοινωνίας (Bansal, 2024).

Citations

0

Consumer engagement in the conditions of business digitization: A case study of the hotel industry in Ukraine DOI Creative Commons
Margaryta Boiko, Mariia Kulyk, Svitlana Bondar

et al.

Problems and Perspectives in Management, Journal Year: 2023, Volume and Issue: 21(3), P. 113 - 124

Published: July 20, 2023

Competition in the hotel industry makes it necessary to study innovative ways preserve and increase customer base. Effective interaction with customers is evidence of hotels’ activity determined by active implementation marketing concepts development information technologies. Therefore, engagement involves digitalizing “hotel-consumer” process. This aims determine components digital using systematization, generalization, survey, econometric models. The include recognition, interest, communications, consumer experience, loyalty, intentions repatronage. Econometric models used data hotels Kyiv (Ukraine) prove dependence their income on costs engagement. For financial indicators, surveyed managers stakeholders. selected indicators have a significant influence income. In case linear model (“Khreshchatyk” hotel), parameters show how many units effective feature will change when one-factor characteristic changes one unit (assuming other factors are constant). power-law (“Bratislava” “Ukraine” hotels), essentially elasticity coefficients that demonstrate sensitivity factor characteristics. Accordingly, coherence all services’ consumers ensures an service provision volume operations’ efficiency. AcknowledgmentThe paper shows author’s results within frameworks study, performed 2021−2023 at National University Trade Economics request Ministry Education Science Ukraine, “Digital transformation trade, economic tourist systems Ukraine” (state registration number 0121U112231) “Forecasting impact tourism system country’s economy” 0122U001559).

Language: Английский

Citations

9

New Technologies in the Tourism and Hospitality Service Sector DOI Creative Commons

S Prasanth

International Journal For Multidisciplinary Research, Journal Year: 2024, Volume and Issue: 6(1)

Published: Jan. 25, 2024

Technological innovations and creative thinking are revolutionizing the Indian services industry. In industry, digital transformation is essential. India, smart technology has significantly contributed to development of several sectors. It created new opportunities for industry in India expand become more efficient. This article aims highlight significant technical breakthroughs that destinations may achieve by implementing technologies strategies. These developments allow manage their resources, improve infrastructure services, provide tourists with individualized experiences. Innovations fuelled travel sector solutions, hotels, AR/VR experiences, AI-powered customization. Today's globe seeing a tremendous evolution technology, which changing every The study combines advancements tourist established ideas co-creation, service ecosystems, networks, disruption. study's approach was developed through review analysis pertinent literature. We employed integrated literature technique do this. looks at previous current studies on digitalization economic addition fresh research topic project data, lectures, conference proceedings, Internet publications, journals, books devoted this field's were examined. Analytical, synthesis, critical thinking, generalization techniques employed. An overview technological trends tourism given article. order apps respond all material, enable personalisation, offer conveniences while keeping up should set effective customer processes its applications. disruptions led an upsurge local criminality, including drug sales, prostitution, illicit gambling. Travelers now have options exploring learning about places thanks technology. results emphasize essential modernizing hospitality travel, hotel, restaurant, events, entertainment sectors part booming businesses. Digitalization process using run business. involves selling products online as well collecting analysing large amounts data be used create initiatives or modify ones. Integrating digitization will make enterprises adaptable durable after COVID-19. Several distinct segments From manufacture distribution goods recreational activities, such paper tour guides interpreters, transportation like those provided airlines, railroads, vehicle rental firms. To put it simply, infrastructure, leisure from beginning end constitute sector. provides examples how upending

Language: Английский

Citations

2

Managerial Digitalisation Cost in the Hotel Sector: The Case of Northern Greece DOI Creative Commons
Evrikleia Chatzipetrou,

Konstantinos Varvaropoulos

Administrative Sciences, Journal Year: 2024, Volume and Issue: 14(3), P. 52 - 52

Published: March 8, 2024

The main purpose of the research is to measure managerial digitalisation cost hotel sector in Northern Greece. Taking into consideration impact pandemic crisis on business management and lack rich relevant literature, study focuses its possible relationship with certain demographic characteristics, like star ranking, period operation, size accommodation type. population consists 2187 units, based register Hellenic Chamber Hotels other local associations such as Chalkidiki Association. Data were collected through a structured questionnaire, registered Google forms, sent by e-mail or alternatively via social media Facebook. finding concerns low amount investment related revenue, majority units spend less than 2.5% their annual turnover digitalisation. In addition this, members groups, seasonal summer accommodations invest more adoption digital tools. A positive correlation number employees was also detected. As Greek hospitality completely unexplored scientific field, this first effort deal it. Furthermore, Greece not popular tourist destination parts (i.e., Aegean islands), present unique attempt focus well-known region.

Language: Английский

Citations

2

Digitalization of the Alternative Tourism Marketspace: Evidence from an EU Peripheral Economy DOI Creative Commons
Anastasios Magoutas, Dimitris Manolopoulos,

Martha Manouka

et al.

Tourism and Hospitality, Journal Year: 2024, Volume and Issue: 5(4), P. 1151 - 1166

Published: Nov. 7, 2024

Tourism development has a significant contribution to the sustainable of countries and regions through job creation, infrastructure development, cultural preservation, community empowerment, revenue increase. Within this context, digitalization in different facets tourism marketspace is powerful tool that promotes competitiveness economic growth, sustainability, innovation, regional coherence. Digitalization also calls for industry actors have meaningful integration novel technologies practices their operations strategy. Despite importance digital as competitive antecedent hospitality ventures, extant research mainly anchored on marketing its associations with traditional mass activity. Evidence other far less appreciated, especially niche segment alternative marketspace. Considering above developments, our aim assess business ecosystem, including wide array applications, Greece, focus activities. Our draws data collected from sample local ventures investigate impact tourists’ attraction company growth. In main, findings record positive impacts digitalization, internet-based standing out most influential medium boost growth hotels’ sustainability. We contribute by showing cases where remain digitally illiterate, they will probably face severe competition losses.

Language: Английский

Citations

2

The Mediating Role of Circular Economy in the Relationship Between Industry 4.0 and Sustainable Performance in the Manufacturing Industry DOI Creative Commons
Lucero Jazmín Cuevas‐Pichardo, Gonzalo Maldonado Guzmán, Antonio Luis Duréndez Gómez-Guillamón

et al.

Business Strategy and the Environment, Journal Year: 2024, Volume and Issue: unknown

Published: Dec. 1, 2024

ABSTRACT Strong social pressure coupled with a tightening of environmental policies is forcing manufacturing firms to implement improvements in their production processes reduce industrial waste and negative impacts on the environment. To achieve this goal, are increasingly adopting applying Industry 4.0 (I4.0) circular economy ( CE ) practices. However, literature indicates that implementation I4.0 does not always lead substantial improvement sustainable performance (SP) firms. Hence, research analyzes how concurrent adoption SP within context Mexico. A model was developed validated sample 338 companies by using PLS‐SEM for its analysis measured 8 items (e.g., systems integrate physical world virtual computational space interconnecting small computing devices embedded products objects internet, enabling ability receive send data), eight there an commitment senior management, support management midlevel managers) seven company's activities enable transition low‐carbon economy, protect and/or restore environment focusing quality aspects improving resource efficiency) proposes four hypotheses relate analyzed constructs. The findings reveal increases substantially both . Additionally, results show plays mediating role relationship between SP. This study theoretically contributes providing further empirical evidence demonstrates connection as well effect exerts From practical standpoint, better understanding these relationships, which will help them formulate more effective strategies sustainability performance.

Language: Английский

Citations

2

Digitalization in Entrepreneurship: Unveiling the Motivational and Demographic Influences towards Sustainable Digital Sales Strategies DOI Open Access
Samuel Plečko, Polona Tominc, Karin Širec

et al.

Sustainability, Journal Year: 2023, Volume and Issue: 15(23), P. 16150 - 16150

Published: Nov. 21, 2023

Digitalization is incrementally transforming business practices, particularly in sales and digital marketing, although the factors motivating entrepreneurs to adopt technologies strategies remain underexplored. Consequently, aim of our research identify that influence use sales. This elucidates interplay between demographics entrepreneurial motivations, utilizing data from Global Entrepreneurship Monitor, involving 464 Slovenia Croatia, analyzed through logistic regression. Notably, demographic factors, including gender, age, education, do not significantly digitalization adoption strategies. Among motives, only aspiration “to make a difference world” propels towards considering approaches, while other motivations have significant influence. Despite extensive studies on influencing technology adoption, consistent trend conspicuously absent, necessitating an intricate examination various dimensions transformation. Furthermore, findings underscore that, acclaimed for enhancing companies’ profitability, motivated by altruistic goals demonstrate pronounced proclivity integrate into sales, signifying digitalization’s pragmatic utility extends beyond merely amplifying profitability growth, insinuating more integrative role sculpting sustainable practices models.

Language: Английский

Citations

6

How can tourism managers' happiness be generated through personal and innovative tourism services? DOI Creative Commons
Rafael Robina Ramírez, Marta Ortiz‐de‐Urbina‐Criado, Rafael Ravina-Ripoll

et al.

European Journal of Innovation Management, Journal Year: 2023, Volume and Issue: 26(7), P. 751 - 774

Published: Nov. 30, 2023

Purpose There has recently been much interest in analysing the creation of personalised tourism services and studying their effect on organisations. However, there still needs to be more work happiness role that emotions play these processes. This paper aims analyse, context innovative services, which factors can encourage improve managers' happiness. Design/methodology/approach A model analysis is presented with five variables: (TMH), internal factors: (IFE), organisational (OF) personal (PF). Eight hypotheses are proposed tested a structural equation model. Findings The results allow authors affirm technological advances applied not only contribute improving hotel managers but also generating attitude towards company. Research limitations/implications scientific some limitations. Firstly, this study was carried out exclusively Spain due relevance country international sector, according World Tourism Organisation. achieved research should contrasted other studies territories. Secondly, interviews surveys were at specific time intervals. It led problems significant bias variance standard method. Therefore, it desirable undertake longitudinal or cross-sectional for future research. Thirdly, interesting develop theoretical models include psycho-directive leadership style constructs determine whether they holistically enhance subjective well-being hospitality managers. Moreover, types social strategic nature considered, positively negatively impact analysed variables. Finally, deepen empirical relationship between managerial competencies digital innovation from perspective management. These findings would greater cognitive understanding implications establishments' economic benefits. Practical shows fundamental happy creating responsible, green environments today's society. Furthermore, generation high quality excellent line principles sustainable development. Social Personalised On hand, observed generate positive effects organisational, levels. following reflections advanced: development such as awe gratitude trust business enhanced by developing OF smart-personalised data protection. PF travellers' desires, expectations needs, disposable income, health status family situation. Originality/value first focuses investigating how affect managing

Language: Английский

Citations

4