Online shopping cart abandonment: A review and research agenda DOI
Siqi Wang, Jun‐Hwa Cheah, Xin‐Jean Lim

et al.

International Journal of Consumer Studies, Journal Year: 2022, Volume and Issue: 47(2), P. 453 - 473

Published: Sept. 18, 2022

Abstract The COVID‐19 pandemic has put online shopping at the forefront of retailing; however, issue related to cart abandonment remains an eternal nemesis e‐retailers. To understand extant research on (OSCA), a framework‐based systematic literature review was conducted with purpose gaining more insights into existing studies in this context. Specifically, examined OSCA terms theory, context, characteristics, and methods provide (i) comprehensive current state (ii) constructive future agenda area. Using scientific procedures, total 52 articles were retrieved from Scopus Web Science databases published during period 2003–2022. results revealed that most founded by stimulus‐organism‐response (S‐O‐R) model buyer behavior focused context United States China, appeared use quantitative methods. As result, is expected assist researchers better understanding thus paving way for further development In addition, providing practitioners panorama address expanding highlighting inhibiting factors OSCA.

Language: Английский

Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) DOI
Justin Paul, Weng Marc Lim, Aron O’Cass

et al.

International Journal of Consumer Studies, Journal Year: 2021, Volume and Issue: 45(4)

Published: April 16, 2021

Abstract Many guiding articles on literature reviews exist, but few have delivered an authoritative protocol that researchers can rely upon with clarity and confidence. To commemorate the inaugural annual special issue systematic in International Journal of Consumer Studies , editors pooled their expertize experience authoring, editing, reviewing to develop a rigorous review protocol—that is, Scientific Procedures Rationales for Systematic Literature Reviews ( SPAR‐4‐SLR ) guide justify decisions reviews. Using interrogative approach, begin discussion “what,” “why,” “when,” “where,” “who,” “how” The conclude exemplars issue.

Language: Английский

Citations

1149
A systematic literature review of artificial intelligence in the healthcare sector: Benefits, challenges, methodologies, and functionalities DOI Creative Commons
Omar Ali, Wiem Abdelbaki, Anup Shrestha

et al.

Journal of Innovation & Knowledge, Journal Year: 2023, Volume and Issue: 8(1), P. 100333 - 100333

Published: Jan. 1, 2023

Administrative and medical processes of the healthcare organizations are rapidly changing because use artificial intelligence (AI) systems. This change demonstrates critical impact AI at multiple activities, particularly in related to early detection diagnosis. Previous studies suggest that can raise quality services industry. AI-based technologies have reported improve human life quality, making easier, safer more productive. study presents a systematic review academic articles on application sector. The initially considered 1,988 from major scholarly databases. After careful review, list was filtered down 180 for full analysis present classification framework based four dimensions: AI-enabled benefits, challenges, methodologies, functionalities. It identified continues significantly outperform humans terms accuracy, efficiency timely execution administrative processes. Benefits patients' map directly relevant functionalities categories diagnosis, treatment, consultation health monitoring self-management chronic conditions. Implications future research directions areas value-added decision-making, security privacy patient data, features, creative IT service delivery models using AI.

Language: Английский

Citations

286
Factors affecting green purchase behavior: A systematic literature review DOI Creative Commons
Kavita Sharma,

Chandni Aswal,

Justin Paul

et al.

Business Strategy and the Environment, Journal Year: 2022, Volume and Issue: 32(4), P. 2078 - 2092

Published: Sept. 5, 2022

Abstract The worldwide increased consumption of goods and services squeezes natural resources, thus causing severe damage to the environment. In backdrop growing affirmative reaction people, inclination buy green products is on rise. Therefore, we explore extant literature identify factors established for their role in determining purchase having a less damaging impact A systematic review was conducted following Theory‐Context‐Characteristics‐Methodology framework covering 151 empirical studies intention behavior, published between years 2000 2021. This paper identifies influencing consumers' behavior provides strategic insights marketers create better marketing opportunities products.

Language: Английский

Citations

138
Consumer ethics: A review and research agenda DOI
Syed Masroor Hassan, Zillur Rahman, Justin Paul

et al.

Psychology and Marketing, Journal Year: 2021, Volume and Issue: unknown

Published: Aug. 24, 2021

Language: Английский

Citations

109
Social influence research in consumer behavior: What we learned and what we need to learn? – A hybrid systematic literature review DOI
Ramulu Bhukya, Justin Paul

Journal of Business Research, Journal Year: 2023, Volume and Issue: 162, P. 113870 - 113870

Published: March 28, 2023

Language: Английский

Citations

71
Visual merchandising and store atmospherics: An integrated review and future research directions DOI Creative Commons
Rituparna Basu, Justin Paul, Kandarp Singh

et al.

Journal of Business Research, Journal Year: 2022, Volume and Issue: 151, P. 397 - 408

Published: July 15, 2022

Visual merchandising has gained importance in contemporary retail research and practice. Initially considered as an essential element of store atmospherics, the scope visual now extended well beyond usual reference a stimulus. As on atmospherics continues to converge, this systematic literature review aims identify gaps overlaps help researchers with directions formulating original ideas cross-over domain. A framework-based using Theory, Context, Characteristics, Methods (TCCM) typology integrated analysis 88 articles published between 2000 2020 was carried out. It found that product-driven display function been closely related atmosphere store-wide function. Hence framework becomes imperative understand their interplay evolving traditional e-tailers' environments. The paper contributes first most comprehensive substitutable domain- atmospherics.

Language: Английский

Citations

70
Unlocking the recipe for organizational resilience: A review and future research directions DOI
Wenjia Su, Sebastian Junge

European Management Journal, Journal Year: 2023, Volume and Issue: 41(6), P. 1086 - 1105

Published: March 20, 2023

Language: Английский

Citations

68
Digital platforms for business-to-business markets: A systematic review and future research agenda DOI
Deep Shree, Rajesh Kumar Singh, Justin Paul

et al.

Journal of Business Research, Journal Year: 2021, Volume and Issue: 137, P. 354 - 365

Published: Aug. 31, 2021

Language: Английский

Citations

103
Like it or not! Brand communication on social networking sites triggers consumer‐based brand equity DOI
Vikas Arya, Justin Paul, Deepa Sethi

et al.

International Journal of Consumer Studies, Journal Year: 2021, Volume and Issue: 46(4), P. 1381 - 1398

Published: Nov. 17, 2021

Abstract This study examines how brand communication influences consumer‐based equity (BEQ) through social networking sites in the presence of attachment (BAT) as a mediator. The outcomes related to consumer‐BEQ, such consumers’ pay intention and loyalty brand’s vocal ability, are also explored this study. An empirical investigation for 498 responses was carried using Smart‐PLS, Process‐macro & artificial neural network modeling based hybrid approach. analysis indicates that consumer‐BEQ is high when on media platforms positive. A strong mediating role BAT confirmed. unique terms explaining its impact While focusing Millennials’ tech‐savvy characteristics considering SNSs an advanced tool communication, brands should refine their marketing strategy.

Language: Английский

Citations

78
Brand hate: A systematic literature review and future research agenda DOI
Abhishek Yadav, Somnath Chakrabarti

International Journal of Consumer Studies, Journal Year: 2022, Volume and Issue: 46(5), P. 1992 - 2019

Published: Jan. 3, 2022

Abstract With the upsurge in academia’s interest understanding feeling of hatred toward brands recent years, there is a need to consolidate relevant literature. Through this study, authors provide systematic review extant literature on brand hate and shed light upon future research directions. The comprehensive subsumes rigorous analysis peer‐reviewed articles using stimulus‐organism‐response model delineate This study also advances conceptual framework facilitate consumers’ for brands. Finally, utilizes theory, context, characteristics, method outline agenda offers valuable implications practitioners.

Language: Английский

Citations

65