A literature review on the impact of the COVID-19 pandemic on consumer behaviour: implications for consumer-centric logistics DOI
Lanhui Cai, Kum Fai Yuen, Mingjie Fang

et al.

Asia Pacific Journal of Marketing and Logistics, Journal Year: 2023, Volume and Issue: 35(11), P. 2682 - 2703

Published: May 17, 2023

Purpose The COVID-19 pandemic has resulted in significant changes consumer behaviour, which had a cascading effect on consumer-centric logistics. As result, this study conducts focused literature review of pandemic-related behaviour research to address two questions: 1) what are the pandemic's direct effects consumption with an emphasis their basic and psychological needs? 2) consequences behavioural logistics? Design/methodology/approach scientific procedure rationales for systematic (SPAR-4-SLR) protocol theory, context, characteristics methodology (TCCM) framework were adopted as guideline map, refine, evaluate synthesise literature. A total 53 articles identified further analysis. Findings Using Maslow's hierarchy human needs theoretical guide, synthesises into four categories: abnormal buying preferences, digitalisation shopping technology-related behaviour. Furthermore, logistics propositions proposed based aspects changes. Originality/value This outlines consumers face how these impact logistics, implications managing consumers' involvement pointing out future directions.

Language: Английский

Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) DOI
Justin Paul, Weng Marc Lim, Aron O’Cass

et al.

International Journal of Consumer Studies, Journal Year: 2021, Volume and Issue: 45(4)

Published: April 16, 2021

Abstract Many guiding articles on literature reviews exist, but few have delivered an authoritative protocol that researchers can rely upon with clarity and confidence. To commemorate the inaugural annual special issue systematic in International Journal of Consumer Studies , editors pooled their expertize experience authoring, editing, reviewing to develop a rigorous review protocol—that is, Scientific Procedures Rationales for Systematic Literature Reviews ( SPAR‐4‐SLR ) guide justify decisions reviews. Using interrogative approach, begin discussion “what,” “why,” “when,” “where,” “who,” “how” The conclude exemplars issue.

Language: Английский

Citations

1149

The impact of the COVID-19 pandemic on the creative industries: A literature review and future research agenda DOI Open Access
Olena Khlystova, Yelena Kalyuzhnova, Maksim Belitski

et al.

Journal of Business Research, Journal Year: 2021, Volume and Issue: 139, P. 1192 - 1210

Published: Oct. 1, 2021

Language: Английский

Citations

253

Frameworks for developing impactful systematic literature reviews and theory building: What, Why and How? DOI Open Access
Justin Paul, Puja Khatri, Harshleen Kaur Duggal

et al.

Journal of Decision System, Journal Year: 2023, Volume and Issue: 33(4), P. 537 - 550

Published: April 4, 2023

With the increased momentum of knowledge generation in field research, systematic reviews are essential to epitomise state extant literature and for theory building. In this article, we discuss advantages synthesising reporting findings using a more impactful type review, framework-based review. Additionally, list summarise some popularly used frameworks, TCCM (theories-contexts-characteristics-methods; Paul & Rosado-Serrano, 2019), ADO (antecedents-decisions-outcomes; Benito, 2018), 5W+ H (who, when, where, what, why, how; Callahan, Citation2014) IMO (input-mediators-outcomes; Ilgen et al., Citation2005). We also provide methodological guidelines conducting such

Language: Английский

Citations

186

Factors affecting green purchase behavior: A systematic literature review DOI Creative Commons
Kavita Sharma,

Chandni Aswal,

Justin Paul

et al.

Business Strategy and the Environment, Journal Year: 2022, Volume and Issue: 32(4), P. 2078 - 2092

Published: Sept. 5, 2022

Abstract The worldwide increased consumption of goods and services squeezes natural resources, thus causing severe damage to the environment. In backdrop growing affirmative reaction people, inclination buy green products is on rise. Therefore, we explore extant literature identify factors established for their role in determining purchase having a less damaging impact A systematic review was conducted following Theory‐Context‐Characteristics‐Methodology framework covering 151 empirical studies intention behavior, published between years 2000 2021. This paper identifies influencing consumers' behavior provides strategic insights marketers create better marketing opportunities products.

Language: Английский

Citations

138

Coping with crisis: The paradox of technology and consumer vulnerability DOI
Sheau Fen Yap, Yingzi Xu, Lay Peng Tan

et al.

International Journal of Consumer Studies, Journal Year: 2021, Volume and Issue: 45(6), P. 1239 - 1257

Published: June 21, 2021

Abstract The COVID‐19 pandemic has created unprecedented disruptions in consumers’ daily lives. Regulations imposing social distancing, quarantine and full‐scale lockdowns have heightened the risks amongst vulnerable consumer groups such as elderly socially or financially disadvantaged. However, these restrictions also caused transitory vulnerability many people who are not considered under normal circumstances. Digital technology become central to almost every aspect of lives response restriction measures coping with pandemic‐induced stress anxiety. Technology‐mediated consumption a strategy amidst crisis is an under‐researched topic within marketing literature. This paper discusses four paradoxes understanding nexus between vulnerability. We propose comprehensive research agenda call for future that could overcome limitations traditional designs. Our work serves springboard scholarship opens doors other researchers continue exploring this critical area.

Language: Английский

Citations

128

Digital entrepreneurship research: A systematic review DOI Creative Commons
Justin Paul,

Ibrahim Alhassan,

Nasser Binsaif

et al.

Journal of Business Research, Journal Year: 2022, Volume and Issue: 156, P. 113507 - 113507

Published: Nov. 30, 2022

Several extant contemporary works of literature diagnose the lack sound theoretical underpinnings Digital Entrepreneurship phenomenon. This paper provides a systematic review offering insights on phenomenon to generate into recent developments in field. A was conducted enhance understanding Web Science and Scopus were employed identify, extract, select, related articles using search keywords. Finally, from 25 SSCI-indexed journals selected for this study. identifies current research paths digital entrepreneurship categorizing key findings themes, contexts, methodologies TCM framework. we propose conceptual model that presents how traditional enterprise can transform enterprise. The study contributes conceptualization by laying groundwork further development encouraging researchers investigate

Language: Английский

Citations

126

Impulse buying: A systematic literature review and future research directions DOI Creative Commons
Artem Redine, Sameer Deshpande, Charles Jebarajakirthy

et al.

International Journal of Consumer Studies, Journal Year: 2022, Volume and Issue: 47(1), P. 3 - 41

Published: Aug. 20, 2022

Abstract This paper performs a comprehensive analysis of academic research on impulse buying following systematic literature review approach. Drawing the TCCM framework suggested by Paul and Rosado‐Serrano, we synthesize develop future agenda. Accordingly, this synthesizes in terms theory development, context, characteristics, methodologies to examine development over time. shows that is fragmented still developing due its transition from traditional retail environment into different online channels. Furthermore, proposes conceptual based synthesis, presenting antecedents mediators behaviour. Finally, identifies overlooked areas provides insightful directions advance domain. Overall, effort makes significant contribution consumer behaviour literature, specifically literature.

Language: Английский

Citations

124

Impact of COVID‐19 on changing consumer behaviour: Lessons from an emerging economy DOI
Debadyuti Das, Ashutosh Sarkar, Arindam Debroy

et al.

International Journal of Consumer Studies, Journal Year: 2022, Volume and Issue: 46(3), P. 692 - 715

Published: Feb. 5, 2022

The present study investigates the impact of COVID-19 on Consumers' changing way life and buying behaviour based their socio-economic backgrounds. A questionnaire survey was carried out to understand consumers' affordability, lifestyle, health awareness how these effects influenced behaviour. total 425 usable responses were analysed using structural equation modelling considering background as exogenous variables Adaptation in endogenous variables. reveals that has affected consumers unorganised sectors more than others induced an increase demand for affordable substitutes daily necessities. wellness entertainment products is found depend upon occupation family earning status which jointly mediated by affordability lifestyle changes. Further, findings show hygiene depends current employment towards hygiene. model developed allows decision-makers identify segments population with certain backgrounds could be targeted ones products. In addition, provides rich insights managers what kind product substitution would viable market during pandemic.

Language: Английский

Citations

81

Social influence research in consumer behavior: What we learned and what we need to learn? – A hybrid systematic literature review DOI
Ramulu Bhukya, Justin Paul

Journal of Business Research, Journal Year: 2023, Volume and Issue: 162, P. 113870 - 113870

Published: March 28, 2023

Language: Английский

Citations

71

Visual merchandising and store atmospherics: An integrated review and future research directions DOI Creative Commons
Rituparna Basu, Justin Paul, Kandarp Singh

et al.

Journal of Business Research, Journal Year: 2022, Volume and Issue: 151, P. 397 - 408

Published: July 15, 2022

Visual merchandising has gained importance in contemporary retail research and practice. Initially considered as an essential element of store atmospherics, the scope visual now extended well beyond usual reference a stimulus. As on atmospherics continues to converge, this systematic literature review aims identify gaps overlaps help researchers with directions formulating original ideas cross-over domain. A framework-based using Theory, Context, Characteristics, Methods (TCCM) typology integrated analysis 88 articles published between 2000 2020 was carried out. It found that product-driven display function been closely related atmosphere store-wide function. Hence framework becomes imperative understand their interplay evolving traditional e-tailers' environments. The paper contributes first most comprehensive substitutable domain- atmospherics.

Language: Английский

Citations

70