The ontology, origin, and impact of divisive public sector rules: A meta‐narrative review of the red tape and administrative burden literatures

Public Administration Review, Journal Year: 2022, Volume and Issue: 83(2), P. 296 - 315

Published: May 29, 2022

Abstract A rule is divisive when its legitimacy contested and rules are an enduring theme of public administration research. For over three decades, this research has been shaped by red tape theory, which conceptualizes as those consume organization's resources but fail to advance goals. Recently, however, the administrative burden framework, prioritizes impact on citizens links their origins political motives, grown in popularity. We take stock last decade using meta‐narrative review methodology. identify five narratives within two traditions discuss distinct questions, theoretical mechanisms, privileged actors, assumptions, well strengths, limitations, practical implications. These insights leveraged analyze origins, impact, ontology sector rules. also raise questions with cross‐cutting relevance traditions.

Language: Английский

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‘I don’t know nothing about that’: How “learning costs” undermine COVID-related efforts to make SNAP and WIC more accessible

Administration & Society, Journal Year: 2022, Volume and Issue: 54(10), P. 1902 - 1930

Published: Feb. 24, 2022

Scholars have focused on administrative burden or the costs of claiming public benefits. Learning, psychological, and compliance can discourage program participation benefit redemption. Using 60 in-depth qualitative interviews with participants SNAP WIC programs, we offer thick descriptions how beneficiaries experience compliance, learning, redemption costs—a subset learning regarding to redeem benefits—amidst COVID-19 policy changes. Although changes were poised reduce ease conditions that create in each program, prevented many from experiencing benefits these transformations.

Language: Английский

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Anticipated administrative burdens: How proximity to upcoming compulsory meetings affect welfare recipients' experiences of administrative burden

Public Administration, Journal Year: 2023, Volume and Issue: 102(2), P. 425 - 443

Published: April 21, 2023

Abstract Administrative burden research claims that target group members are likely to experience learning, compliance, and psychological costs when interacting with government programs. We argue the mere anticipation of such interactions may translate into experiences administrative burden. Utilizing a large‐scale dataset responses from 2276 Danish social benefit recipients, we estimate how proximity upcoming compulsory meetings street‐level bureaucrats—a common condition in means‐tested programs—affect recipients' burdens. find shorter time future meetings, more recipients stress stigma, but less they learning costs. The findings suggest welfare recipient fluctuate over increase as have make mental practical preparations for complying demands.

Language: Английский

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No two-party game: how third-sector organizations alter administrative burden and improve social equity

Public Management Review, Journal Year: 2023, Volume and Issue: unknown, P. 1 - 22

Published: May 24, 2023

Administrative burdens limit access to government services and threaten social equity due their disproportionate impact on disadvantaged groups. Third sector organizations can reduce administrative help individuals overcome them. Both theoretically empirically we know little about the different ways in which third-sector do so. Through a longitudinal case study of Dutch volunteer organization 'Debt Aid Buddy', identify that alter as policy entrepreneurs, boundary spanners, co-producers, stewards, crisis managers. Studying implementation these roles integrate burden research with literature New Public Governance.

Language: Английский

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“It Was Actually Pretty Easy”: COVID‐19 Compliance Cost Reductions in the WIC Program

Public Administration Review, Journal Year: 2021, Volume and Issue: 81(6), P. 1147 - 1156

Published: Aug. 13, 2021

In recent years, scholars have examined the barriers to accessing public assistance benefits. Research identifies learning, compliance, and psychological costs as deterring program use. Compliance reflect burdens of following rules, which may entail providing documentation, responding discretionary demands bureaucrats, or attending appointments maintain Studies identify one element compliance costs-quarterly appointments-as a barrier continued WIC participation. This article draws on 44 in-depth qualitative interviews with participants in Special Supplemental Nutrition Assistance Program for Women, Infants, Children (WIC). We examine how perceive reduction implementation remote response COVID-19 pandemic. report satisfaction maintaining conclude by recommending longer term changes policy practices increase access continuity receipt.

Language: Английский

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