This
thesis
explores
emotional
labour
and
emotion
work
in
the
context
of
emergency
ambulance
service.
The
medical
service
(EMS)
provides
constant
response
to
life
threatening
situations
complex
health
care
issues
pre-hospital
setting.
challenges
this
type
high
demand
is
a
crucial,
though
somewhat
neglected
area
research
attention.
Hochschild’s
theory
on
(1983,
2003)
Goffman’s
(1959)
dramaturgical
concepts
front
stage
backstage
are
utilised,
supplemented
with
features
discourse
conversational
analysis.
An
ethnographic
approach
involving
280
hours
participant
observation
over
10-month
period
24
in-depth
interviews
EMS
crews
one
busy,
urban,
inner
city
station
serving
large
geographical
UK
has
been
utilised
explore
local
ways
dealing
these.
study
findings
suggest
that
appraise
categorise
their
positive
negative
ways.
Positive
calls
expressed
through
descriptors
such
being
able
‘make
difference’
perceived
‘genuine’
need
for
appear
alongside
emotions
as
excitement
which
some
suggested
helped
them
deal
more
mundane
types
work.
Negative
call
appraisal
was
associated
questions
legitimacy
assistance
predicated
normative
ideologies.
Crews
constructed
populated
categories
displaying
identity
work,
moral
“negotiated
order”
(Strauss,
Schatzman,
Ehrlich,
Bucher,
&
Sabshin,
1963),
mobilizing
perceptions
role
kind
they
should
be
doing.
categorisation
frustration
necessitating
by
disguise
suppression
appeared
influence
interactions
between
patients.
setting
form
crew
room
central,
regular,
social
gathering
point
where
frontline
frustrations
were
shared
processed
moaning,
complaining,
talking
humour.
talk
each
other
about
difficult
calls;
reflection
verbalized
questioning
if
had
done
‘right’
thing
reassurance
sought
from
colleagues.
reflexivity
displayed
emphasise
affirmations
rather
than
challenge
contributed
sense
group
identity.
offers
new
understandings
role,
drawing
observation,
tentative
implications
these
have
crews’
those
who
use
behaviours
represent
managed
perspective
directly
involved
it.
offer
unique
contributions
context.
These
inclusion
pre-
post-registration
paramedic
curricula,
organisational
recognition
demands
staff
support
further
into
Safety Science,
Journal Year:
2024,
Volume and Issue:
172, P. 106419 - 106419
Published: Jan. 13, 2024
Paramedic
work
occurs
in
complex,
dynamic,
uncontrolled,
and
unpredictable
environments
which
increase
their
risk
of
occupational
injury.
The
complex
multi-factorial
nature
paramedic
injury
requires
a
holistic
systems-based
approach
to
identify
understand
contributory
factors
Systems
thinking
methods
are
useful
for
understanding
responding
issues,
however
these
have
never
been
applied
the
surveillance
injuries.
Through
narrative
review
literature,
this
paper
aims
establish
currently
known
contributors
injury,
examine
extent
systems
has
context,
outline
how
could
be
integrated
into
current
systems.
A
search
Ovid
Medline
between
years
2004–2021.
In
total,
120
literature
works
were
used
develop
maps
models
presented
paper.
These
included:
social-ecological
model;
an
ActorMap;
AcciMap;
PreventiMap.
findings
illustrate
complexity
diversity
contributing
occurrence
at
work.
However,
thinking-based
approaches
like
those
not
substitute
traditional
epidemiological
surveillance,
rather
should
incorporated
together
improve
protective
factor
identification,
facilitating
development
implementation
targeted
interventions.
Frontiers in Psychology,
Journal Year:
2023,
Volume and Issue:
14
Published: Sept. 15, 2023
Background
Although
job
burnout
and
mental
health
difficulties
are
prevalent
negative
influences
on
clinicians’
subjective
wellbeing
(SWB),
there
few
investigations
into
their
relationships.
This
research
investigates
the
mediating
role
of
illness
in
association
between
SWB
China.
Methods
study
used
data
collected
from
a
cross-sectional
survey
conducted
Using
convenience
sampling,
we
face-to-face
questionnaire
among
clinicians
tertiary
hospital
Shandong
Province
August
to
September
2019.
The
22-item
Maslach
Burnout
Inventory-Human
Service
Survey
(Chinese
version)
Personal
Wellbeing
Index-Adult
assessed
SWB.
Chinese
short
version
Depression,
Anxiety
Stress
Scale
(DASS-C21)
health.
We
also
participants’
sociodemographic
characteristics
job-related
factors.
Structural
equation
modeling
(SEM)
was
applied
examine
associations
variables.
Results
Among
422
participants,
80.8%
participants
reported
at
least
one
symptom
burnout,
whereas
5.7%
all
three
symptoms
burnout.
prevalence
rates
depression,
anxiety,
stress
were
40.3,
41.7,
24.9%,
respectively.
Only
12.8%
had
high
level
In
mediation
analysis,
is
positively
associated
with
(β
=
0.809,
P
<
0.001),
significant
−0.236,
0.013),
−0.377,
0.002).
Mental
played
partially
mediated
(indirect
effect
−0.191,
95%
CI:
−0.361∼−0.017),
can
explain
33.6%
total
Conclusion
provides
evidence
that
by
Medical
administration
departments
administrators
should
pay
close
attention
clinicians,
so
as
effectively
improve
clinicians.
PLoS ONE,
Journal Year:
2020,
Volume and Issue:
15(3), P. e0229954 - e0229954
Published: March 10, 2020
Introduction
Professional
wellness
is
critical
to
developing
and
maintaining
a
health
care
workforce.
Previous
work
has
identified
burnout
as
significant
challenge
professional
facing
emergency
medical
technicians
(EMTs)
in
many
countries
worldwide.
Our
study
fills
gap
by
assessing
the
prevalence
of
among
India.
Methods
This
was
cross-sectional
survey
EMTs
within
largest
prehospital
organization
We
used
Maslach
Burnout
Inventory
(MBI)
measure
wellness.
All
presenting
for
continuing
education
between
July-November
2017
from
states
Gujarat,
Karnataka,
Telangana
were
eligible.
Trained,
independent
staff
administered
anonymous
MBI-Medical
Personnel
Surveys
local
languages.
Results
Of
327
eligible,
314
(96%)
consented
participate,
296
(94%)
surveys
scorable.
The
28.7%.
Compared
other
countries,
Indian
had
higher
levels
personal
accomplishment
but
also
emotional
exhaustion
moderate
depersonalization.
In
multivariate
regression,
determinants
included
younger
age,
perceived
lack
respect
colleagues
administrators,
sense
physical
risk.
who
experienced
four
times
likely
plan
quit
their
jobs
one
year.
Conclusion
first
assessment
India
adds
limited
body
literature
low-
middle-income
country
(LMIC)
providers
strongly
associated
with
an
EMT's
intention
year,
potential
implications
employee
turnover
healthcare
workforce
shortages.
should
be
key
focus
further
possible
intervention
achieve
internationally
recognized
targets,
including
Sustainable
Development
Goal
3C
WHO's
2030
Milestone
Human
Resources.
International Journal of Environmental Research and Public Health,
Journal Year:
2023,
Volume and Issue:
20(8), P. 5541 - 5541
Published: April 17, 2023
Objective:
Work
is
a
key
domain
of
life
in
which
gender
inequality
can
manifest,
yet
rarely
the
explicit
focus
research
seeking
to
understand
exposure
stressors.
We
investigated
this
gap
two
studies.
Methods:
Study
1
was
systematic
review
relationship
between
and
stressors
(e.g.,
high
demands,
poor
support,
lack
clarity
control).
From
total
13,376,130
papers
met
our
inclusion
criteria.
2
cross-sectional
study
that
included
11,289
employees
nested
within
71
public
organisations
(50.6%
men).
Through
latent
profile
analysis,
we
profiles
separately
from
men
women.
Results:
The
revealed
that,
for
all
stressors,
significant
proportion
studies
found
no
differences,
mixed
evidence
greater
both
results
genders
could
be
optimally
represented
by
three
psychosocial
risk
reflecting
medium,
low
also
showed
while
shape
similar
genders,
had
higher
probability
than
women
being
virtuous
(i.e.,
stressors)
profile,
opposite
pattern
emerged
average
medium
levels
stressors).
Men
displayed
same
likelihood
classified
at-risk
Conclusion:
Gender
differences
are
inconsistent.
Although
literature
on
role
theory
gendering
work
suggests
different
exposures
women,
find
little
empirical
support
this.
Journal of Education and Health Promotion,
Journal Year:
2021,
Volume and Issue:
10(1), P. 442 - 442
Published: Jan. 1, 2021
Emergency
prehospital
providers
(EPHP)
who
are
constantly
providing
medical
care
in
threatening
conditions
more
at
risk
of
displaying
psychological
distress
presentations
disaster
situations.
Problem-solving
strategies
essential
for
effective
and
efficient
management
event
position.
Therefore,
the
present
study
aimed
to
explore
promotion
Iranian
EPHP.
Work,
Journal Year:
2020,
Volume and Issue:
67(2), P. 295 - 312
Published: Oct. 9, 2020
BACKGROUND:
Several
studies
show
that
professionals
in
the
two
main
models
of
pre-hospital
care
(Franco-German
(FG)
and
Anglo-American
(AA))
are
exposed
to
different
psychosocial
risk
factors,
with
consequences
such
as
burnout
syndrome.
Few
provide
information
on
protective
nor
there
any
results
risk/protective
factors
from
perspective
comparing
both
(FG
AA).
OBJECTIVE:
From
medical
transport
(MT)
professionals,
we
aimed
identify
may
be
involved
occupational
syndrome
(OBS),
Franco-German
(AA)
models,
well
emergency
(EMT)
non-emergency
(non-EMT)
services.
METHOD:
This
was
a
qualitative
research,
through
12
semi-structured,
in-depth
interviews
participants
chosen
intentional
snowball
sampling.
Content
analysis
coding
carried
out
based
Bronfenbrenner’s
ecological
model
supported
by
N-VIVO
computer
program.
RESULTS:
Our
illustrate
multi-causal
nature
OBS,
interacting
at
levels
model.
Among
data
found
levels,
some
provoking
OBS
most
commonly
cited
are:
work
overload,
schedules,
coordinating
centre,
relationships
managers,
lack
work-life
balance,
institutional
model,
privatization
companies
bureaucratization
management.
The
acting
protectors
include
stress
services,
colleagues,
other
or
users,
social
recognition.
DISCUSSION:
In
general,
conclude
more
similarities
than
differences
terms
how
workers
each
perceive
factors.
Internet Journal of Allied Health Sciences and Practice,
Journal Year:
2022,
Volume and Issue:
unknown
Published: March 31, 2022
Purpose:
Experiencing
an
event
that
involves
actual
or
threatened
death
serious
injury
is
a
critical
incident
and
produces
emotional
responses.
Athletic
trainers
(ATs)
experience
incidents
in
their
day-to-day
work.
The
purpose
of
this
study
was
to
explore
how
ATs
during
the
course
clinical
practice.
Methods:
We
used
one-on-one,
web-based,
semi-structured
interviewing
with
criterion
sample
who
experienced
any
response
resources
last
year
(n=17;
age=32±8;
years
experience=9±7;
current
position=4±5).
3-person
team
multi-phase
process
identify
emerging
domains
categories.
Results:
Two
emergent
were
identified
from
study.
External
support
referenced
multiple
personnel
available
after
occurred,
specifically,
trained
mental
health
professionals,
untrained
personnel,
trusted
colleagues/coworkers.
Coping
included
debriefing,
spirituality,
complementary
strategies.
Conclusion:
In
preparation
for
incidents,
emergency
action
planning
after-action
healthcare
delivery
are
both
essential.
Many
do
not
have
formal
training,
but
continuing
education
courses,
community-based
resources,
promotion
professional
organization
can
assist
management.
Heliyon,
Journal Year:
2023,
Volume and Issue:
9(10), P. e20812 - e20812
Published: Oct. 1, 2023
ObjectiveTo
assess
whether
different
forms
of
cognitive
social
capital
increased
the
relative
probability
testing
for
sexually
transmitted
infections
(STIs)
among
young
men
living
in
Stockholm,
Sweden.MethodsA
population-based
cross-sectional
study
was
conducted
2017
with
aged
20–29
years
Stockholm
County,
Sweden
(n
=
523).
The
main
outcome
STI
patterns
(never
tested,
tested
only
within
a
12-month
period,
beyond
repeatedly
tested).
exposure
were
two
capital:
support
(having
received
help,
having
someone
to
share
inner
feelings
with)
and
institutionalized
trust
(in
school,
healthcare,
media).
Data
analyzed
using
weighted
multivariate
multinomial
logistic
regression
obtain
adjusted
ratio
(aRPR).ResultsAfter
adjusting
confounding
factors,
receiving
help
(aRPR:
5.2,
95
%
CI:
1.7–16.2)
3.1,
1.2–7.7)
probabilities
STIs,
but
those
period.
Trust
media
period
2.6,
1.1–6.1)
3.6,
1.5–8.8).ConclusionYoung
County
exhibit
distinct
patterns.
Social
factors
that
being
this
effect
varying
according
men's
pattern.
Further
studies
are
required
explore
how
might
promote
population.