Heliyon,
Journal Year:
2023,
Volume and Issue:
9(5), P. e16182 - e16182
Published: May 1, 2023
This
paper
determines
the
antecedents
of
trust
(i.e.,
perceived
ease
use
[PEoU],
privacy
concerns
[PC],
security
[PS],
product
variety
[PV],
and
on-time
delivery
[OD])
customer
loyalty
(CL)
in
online
retailing.
A
questionnaire
was
developed
using
scales
validated
prior
e-commerce
studies
to
measure
these
factors
conceptual
model.
Data
were
collected
an
survey
from
a
non-probability
judgement
sample
shoppers
between
ages
18
65
years
old,
who
provided
informed
consent
for
participation
survey.
analysed
via
structural
equation
modeling
(SEM)
on
AMOS
version
28.
The
ethical
approval
certificate
issued
by
College
Business
Economics
Research
Ethics
Committee
(CBEREC).
results
indicate
that
(CT)
shopping
relies
OD,
PS,
PV,
PEoU,
but
not
PC.
CT,
followed
OD
significantly
impacts
CL.
show
mediates
relationship
Online
experience
e-shopping
spending
moderate
impact
PV
trust.
CL
is
moderated
experience.
validates
scientific
approach
coexisting
effects
key
forces
e-retailer
practitioners
can
gain
build
this
valuable
knowledge
absent
literature,
as
measured
disjointedly
studies.
study
offers
originality
validating
retailing
South
Africa.
International Journal of Information Management Data Insights,
Journal Year:
2023,
Volume and Issue:
3(2), P. 100176 - 100176
Published: April 17, 2023
The
metaverse
as
a
hyper-connected
digital
cosmos,
holds
great
potential
for
reshaping
the
future
of
business
and
consumer
interactions
in
world
where
different
virtual
realities
blend
into
one
another.
is
growing
because
more
people
are
spending
time
doing
spaces.
Firms
also
investing
heavily
developing
technologies
metaverse.
Digital
like
artificial
intelligence,
reality
blockchain
being
utilised
ecosystems
to
improve
user
experiences.
This
study
undertakes
literature
review
understand
influence
emerging
shaping
functional
blocks
environment
by
analysing
70
papers.
Findings
reported
technology
themes
well
themes.
Currently
research
limited.
Further
this
editorial
presents
strong
agenda
studies
when
focus
on
ecosystems.
Journal of Retailing and Consumer Services,
Journal Year:
2023,
Volume and Issue:
76, P. 103547 - 103547
Published: Aug. 30, 2023
While
data-driven
innovation
capabilities
have
received
considerable
attention
from
academics
and
practitioners,
there
is
insufficient
longitudinal
evidence
on
how
they
might
contribute
to
improved
marketing
agility
competitive
advantage.
In
this
study,
we
make
a
preliminary
effort
address
gap
by
developing
model
based
the
dynamic
view.
We
also
explore
moderating
effects
of
market
turbulence
link
among
used
two-waves
data
(T
=
677
T+1
569)
cross-lagged
panel
approach
was
utilised
analyse
data.
Our
findings
provide
robust
empirical
causal
predictive
temporal
impact
driven
It
indicated
that
mediates
relationship
over
time.
Moreover,
analysis
suggested
reinforce
influence
provided
significant
implications
for
theory
practice.
Journal of Retailing and Consumer Services,
Journal Year:
2023,
Volume and Issue:
77, P. 103663 - 103663
Published: Dec. 8, 2023
Shifting
towards
a
more
data-driven
culture
is
key
antecedent
of
business
success
in
today's
digital
era.
Previous
research
has
paid
attention
to
exploring
the
influence
marketing
analytics
on
performance,
and
rarely
examined
how
use
influences
customer
agility
satisfaction.
According
dynamic
capabilities
view
using
previous
studies,
we
developed
conceptual
framework
explore
effect
In
Study
1,
utilised
cross-sectional
data
collected
from
468
managers
various
industries.
study
2,
employed
longitudinal
three-wave
utilising
cross-lagged
panel
model.
1
indicated
that
acquisition
tool
are
drivers
adopting
analytics.
Marketing
stronger
when
market
turbulence
high.
They
also
revealed
satisfaction
such
conditions
stronger.
2
at
time
point
T1
significant
positive
T2,
while
T2
T3.
These
findings
indicate
strong
temporal
effects
between
use,
agility,
The
suggest
researchers
should
look
beyond
direct
shift
their
can
be
leveraged
enable
support
