Bowing before Dual Gods: How Structured Flexibility Sustains Organizational Hybridity

Administrative Science Quarterly, Journal Year: 2017, Volume and Issue: 64(1), P. 1 - 44

Published: Dec. 19, 2017

Organizations increasingly grapple with hybridity—the combination of identities, forms, logics, or other core elements that would conventionally not go together. Drawing on in-depth longitudinal data from the first ten years a successful social enterprise—Digital Divide Data, founded in Cambodia—we induce an empirically grounded model sustaining hybridity over time through structured flexibility: interaction stable organizational features and adaptive enactment processes. We identify two features—paradoxical frames, involving leaders’ cognitive understandings sides hybrid as both contradictory interdependent, guardrails, consisting formal structures, leadership expertise, stakeholder relationships associated each side—that together facilitate ongoing adaptation meanings practices dual elements, time. Our flexibility reorients research away focusing either approaches to toward understanding their interaction, implications for scholarship hybridity, duality, more broadly.

Language: Английский

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UNDERSTANDING HYBRIDITY IN PUBLIC ORGANIZATIONS

Public Administration, Journal Year: 2015, Volume and Issue: 93(2), P. 273 - 289

Published: May 7, 2015

This article explores and extends the concept of hybridity to understand current changes in public services organizations, notably as seen from an organizational studies perspective. The notion has become more important, given that sector increasingly blurs with other sectors social actors. Previous reliance on use ideal‐types characterizing reforms masked expanding heterogeneity. We here move beyond (i) conventional focus structural consider (ii) institutional dynamics, (iii) interactions, (iv) new identities roles services. Based these four dimensions hybridity, we review alternative theoretical frameworks. suggest bringing together work neighbouring disciplines administration organization may improve our understanding outline a future research agenda.

Language: Английский

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Serving many masters: Public accountability in private policy implementation

Governance, Journal Year: 2017, Volume and Issue: 31(2), P. 299 - 319

Published: June 6, 2017

In recent decades, the introduction of market principles has transformed public service delivery into a hybrid. However, little is known about how these changes are reflected in attitudes private implementing agents: The hybridization literature neglects individuals, and street‐level bureaucracy research disregarded hybridization. This article extends Hupe Hill's ( ) accountability regimes framework to introduce as an additional regime alongside state, profession, society. Using configurational approach, explores food safety inspectors Switzerland perceive multiple norms for behavior stemming from their environment. Results suggest that plural accountabilities for‐profit bureaucrats can increase dilemmas involved work. Under certain circumstances, have particular difficulties reconciling rule pressure with incentives client demands. extended fruitfully captures such helps identify suitable governance responses.

Language: Английский

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Efficiency creep and shadow innovation: enacting ambidextrous IT Governance in the public sector

European Journal of Information Systems, Journal Year: 2020, Volume and Issue: 29(4), P. 329 - 349

Published: April 15, 2020

The current push towards increased innovation within the public sector calls for new approaches to IT Governance. However, recent findings highlight aim avoid trade-offs between and efficiency through organisational ambidexterity. This paper reports a case study of ambidextrous Governance in two large government agencies. According findings, is enacted separate but interrelated mechanisms that emerge simultaneously. In terms exploitation, "efficiency creep" mechanism creates bias – rather than innovation-oriented investments. exploration, "shadow innovation" involves unsanctioned activities. These interplay, enactment contribution this lies theorising about how organisations, creep shadow influence each other. aids future research practice on

Language: Английский

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Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context

Public Management Review, Journal Year: 2023, Volume and Issue: unknown, P. 1 - 29

Published: June 29, 2023

This paper argues that the theoretical foundation for studying ecosystemic nature of value creation is lacking within public service logic (PSL). To address this limitation, uses a theory synthesis to clarify service-related key concepts and develop four premises position PSL as an framework. These 1) mid-range framework, 2) propose ecosystem analytical 3) define (not services) basis PSL, 4) acknowledge mediating role organization in co-creation. Research directions guide future development PSL.

Language: Английский

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DISASTER MANAGEMENT COLLABORATION IN TURKEY: ASSESSING PROGRESS AND CHALLENGES OF HYBRID NETWORK GOVERNANCE

Public Administration, Journal Year: 2015, Volume and Issue: 94(2), P. 333 - 349

Published: Sept. 2, 2015

Abstract Managing disasters generally demands multiorganizational collaboration and collaborative skills. In Turkey, observed shortcomings in disaster management prompted a reorganization of the system that led to emergence centralized hybrid network. The network governance literature heralds decentralized organization shared governance, which facilitate by maximizing trust legitimacy minimizing power imbalances. Through use 24 semi‐structured interviews, this article's objective is assess applicability prior theoretical assumptions regarding interorganizational political‐administrative context different from they were originally developed. study contributes discussion about how attributes might influence collaboration. results suggest ‘tailor‐fitting’ designs culture can be beneficial for management. Furthermore, more effort should devoted examining cases where actors manage overcome barriers despite challenging institutional landscapes.

Language: Английский

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Bridging competing demands through co-leadership? Potential and limitations

Human Relations, Journal Year: 2019, Volume and Issue: 73(4), P. 464 - 489

Published: Nov. 12, 2019

Collective leadership arrangements in which two people jointly occupy a shared role space are often thought to enable the bridging of competing demands and sources expertise legitimacy pluralistic settings where multiple institutional logics coexist. This research investigates 20 co-leadership dyads health care organizations examine whether, when, how can logics. Empirical findings suggest that potential for through is present, but it may be achieved assimilation one side by other rather than balanced integration demands. We conclude challenge collective (and co-leadership, particular) lie not only developing smooth relations among leaders their followers, also maintaining mobilizing tensions make collaboration most fruitful. literature has missed significance this central paradox: needed difficult achieve. When seems operate smoothly, possible always fulfilling its mission.

Language: Английский

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Who Is in Charge? The Provision of Informal Personal Resources at the Street Level

Journal of Public Administration Research and Theory, Journal Year: 2020, Volume and Issue: 31(1), P. 4 - 20

Published: May 21, 2020

Abstract Street-level bureaucrats (SLBs) nowadays provide services under conditions of increased demand for public coupled with scarcer financial resources. The literature that focuses on how workers adapt to this situation mainly examines their provision formal resources as part job. What researchers have not systematically examined is the delivery informal personal (IFRs) by street-level clients. Understanding IFRs particularly important when “no one fully in charge” services. Drawing 214 in-depth qualitative interviews SLBs who education, health, and welfare sector Israel, we found a remarkable range they provided We also four main factors influencing IFRs: lack resources; professional commitment; managerial encouragement; work environment whose values combine old new approaches service. findings contribute administration exposing service function somewhat vague reality, SLB highlighting unrecognized component provision.

Language: Английский

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Hybrid Context, Management Practices and Organizational Performance: A Configurational Approach

Journal of Management Studies, Journal Year: 2020, Volume and Issue: 58(3), P. 718 - 748

Published: June 22, 2020

Abstract Employing a configurational approach we explore how ‘hybrid context’ shapes organizations’ adoption, and performance implications, of management practice. We do because hybrid contexts have been policy aim many governments seeking to blurr the distinction between public, private not‐for‐profit sectors. To conceptualize employ dimensions market authority (the multiple) political authority. data from UK care homes, our findings suggest that: (i) effects, practices are conditioned by context; (ii) there is significant variation across configurations in terms mix that lead high low performance; (iii) degree symmetry performance, with good being necessary condition for performing as compared organizations.

Language: Английский

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Mission(s) impossible? Configuring values in the governance of state-owned enterprises

International Journal of Public Sector Management, Journal Year: 2015, Volume and Issue: 28(4/5), P. 286 - 306

Published: May 11, 2015

Abstract Purpose The purpose of this paper is to contribute theory hybrid organizations, with particular regard state-owned enterprises (SOEs) and their ability sustaining value pluralism in the public sector. Design/methodology/approach offers a qualitative case concerning ongoing performance management reforms corporate governance SOEs Sweden, which analyzed using on valuation evaluation. Findings It found that number non-financial values reduced reference categorization. Attempts are made change perception potential conflict at hand between financial missions by adding neutralizing "meta values" such as transparency efficiency language use. There risk mission drift clear hierarchization values, prioritizing created sustained "investment teams." Processes, standards dialogues all dominated an economic logic despite formal aspirations balance stake. few remaining translated into aiming for commensuration different missions. In addition, ambition policy assignment may be further de-coupling. Originality/value suggests novel approach organizations general when exploring how underlying complex configured "value work" performed government officials Swedish offices. Such analyses work micro-practice hybrids offer more fine-grained understanding organizational dilemmas commonly acknowledged, but seldom explained empirical detail.

Language: Английский

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