Racialized Burdens: Applying Racialized Organization Theory to the Administrative State

Journal of Public Administration Research and Theory, Journal Year: 2022, Volume and Issue: 33(1), P. 139 - 152

Published: Jan. 27, 2022

Abstract This article develops the concept of racialized burdens as a means examining role race in administrative practice. Racialized are experience learning, compliance and psychological costs that serve inequality reproducing mechanisms. To develop this concept, we examine US state from theoretical perspective organizations. Using examples attempts to access citizenship rights—via immigration, voting social safety net—we illustrate some key points. First, combine control resources ideas about racial groups ways typically disadvantage racially marginalized groups. Second, while still promising fair equal treatment, disproportionate can be laundered through facially neutral rules via claims necessary for unrelated reasons. Third, emerge when more explicit forms bias policies or practices become illegal, politically untenable culturally unacceptable. neatly carry out “how” production concealing, providing an alibi for, “why.”

Language: Английский

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Administrative Burden in Citizen–State Interactions: A Systematic Literature Review

Journal of Public Administration Research and Theory, Journal Year: 2023, Volume and Issue: 34(2), P. 180 - 195

Published: Oct. 3, 2023

Abstract Based on a systematic review of 119 articles and working papers, we provide an overview how administrative burdens in citizen–state interactions have been studied since the inception research agenda 2012. We develop new comprehensive model key concepts framework are related, assess evidence causal relationships proposed by model, discuss where more is needed. Empirical supports conventional claims that consequential, distributive, constructed. However, literature has moved further (1) demonstrating factors such as frontline service delivery government communication influence experiences burdens; (2) highlighting beyond ideology constructions (3) introducing burden tolerance concept; (4) illustrating policymakers’ members publics’ tolerance. review, propose for future research. call studies linking to outcomes democratic behavior take-up, connecting actual state actions. Moreover, argue should use qualitative methods explore nature from perspective citizens, rely experimental establish links between actions burden, compare across contexts. Further, empirical examine tradeoffs legitimacy actors outside interaction may burden.

Language: Английский

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Administrative exclusion in the infrastructure‐level bureaucracy: The case of the Dutch daycare benefit scandal

Public Administration Review, Journal Year: 2023, Volume and Issue: 83(4), P. 863 - 877

Published: Feb. 6, 2023

Abstract A key insight in the literature on administrative burdens and exclusion is that they can be a form of policy making by other means to disincentivize people's access services, rights, benefits. Using case Dutch daycare benefit scandal, which tens thousands citizens were wrongfully accused welfare fraud subsequently excluded from benefits, we argue for broader understanding way constructed. We introduce concept ‘infrastructure‐level bureaucracy’ understand how new forms intra‐ supra‐organizational data exchange algorithmic analysis lead bureaucracies fail reasoning underlying their own decisions and, subsequently, cause Kafkaesque situations citizens. Our findings point towards importance institutional analyses information technologies structure political operational behavior as well may face interactions with state.

Language: Английский

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Administrative Capital and Citizens’ Responses to Administrative Burden

Journal of Public Administration Research and Theory, Journal Year: 2020, Volume and Issue: 31(1), P. 56 - 72

Published: Aug. 4, 2020

Abstract Administrative burden research has highlighted the multiple costs imposed by public policies and their impact on citizens. However, empirical understanding of citizens’ responses to such burdens remains limited. Using ethnographic data doctors applying for maternity leave in Pakistan, this article documents strategies used citizens navigate administrative faced them. Our findings suggest that these are based an individual’s cache social, cultural capital, economic capital. Based our data, we also theorize significance another form capital navigating burden. This is defined as bureaucratic rules, processes, behaviors. further illustrate different can be interchangeable, which may advantage. Propositions future intersection forms included.

Language: Английский

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Digitization or equality: When government automation covers some, but not all citizens

Government Information Quarterly, Journal Year: 2020, Volume and Issue: 38(1), P. 101547 - 101547

Published: Dec. 17, 2020

This paper presents an empirical study of automation in government digital systems. Previous studies have found that automated systems are not suited to cover all citizens equally and may cause administrative burdens on excluded citizens. The case presented this is the system for awarding child benefits Norway. Based data from national registry, most recipients awarded benefit automatically. However, some covered by must apply manually. theoretical framing combines modern classic views how access public services combining theory recent literature older access. analysis done with process mining, innovative method sorting understanding data. findings support previous registry computer can create inequality service quality. Furthermore, also show low-income disproportionally required addresses questions concerning why fail potential challenges generated exclusion when governments rely delivering welfare programmes. These important considerations, as digitalisation increasingly innovating deliver services.

Language: Английский

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Just or Unjust? How Ideological Beliefs Shape Street‐Level Bureaucrats’ Perceptions of Administrative Burden

Public Administration Review, Journal Year: 2020, Volume and Issue: 81(4), P. 610 - 624

Published: Dec. 29, 2020

Abstract Existing research finds that increases in administrative burden reduce client access, political efficacy, and equity. However, extant literature has yet to investigate how policies are interpreted by street‐level bureaucrats (SLB), whose values beliefs structure uses of discretion experiences programs. In this article, we utilize quantitative qualitative data examine SLB policy preferences regarding Oklahoma's Promise—a means‐tested college access program. Our findings demonstrate our sample interpret through the lens ideology. Conservative express significantly more support for policies, arguing these prevent fraud deservingness. contrast, predominantly liberal justify opposition requirements undermine social Together, reveal ideology shapes interpretations perceptions deservingness Promise.

Language: Английский

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The unequal distribution of administrative burden: A framework and an illustrative case study for understanding variation in people's experience of burdens

Social Policy and Administration, Journal Year: 2020, Volume and Issue: 55(4), P. 527 - 542

Published: Aug. 7, 2020

Abstract Recent studies have demonstrated that administrative burdens often reinforce existing social inequalities. However, less attention has been paid to explaining which factors cause variation in people's experience of burden. This article builds upon an emerging body literature on citizen make two contributions. First, a theoretical framework is constructed provide coherent overview economic (cost–benefit analyses and poverty costs) behavioural explanations (human capital decision‐making bias) for the unequal distribution Furthermore, policy feedback suggested as possible intermediating variable understand variations capacity willingness engage state‐citizen interactions bigger bite burden low‐trust contexts. Second, mixed method case study non‐participation Argentina's conditional cash transfer program used illustrate relevance identified prior interaction.

Language: Английский

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Why Do Policymakers Support Administrative Burdens? The Roles of Deservingness, Political Ideology, and Personal Experience

Journal of Public Administration Research and Theory, Journal Year: 2020, Volume and Issue: 31(1), P. 184 - 200

Published: Aug. 20, 2020

Abstract Administrative burdens affect peoples’ experience of public administration but there is, to date, limited evidence as why policymakers are willing accept and impose burdens. To address this gap, we draw from the policy design administrative burden literatures develop concept tolerance—the willingness people more generally passively allow or actively state actions that result in others experiencing Drawing on a survey experiment observational data with Danish local politicians social welfare setting, find right-wing tolerant burdens, less claimant perceived being deserving. Politicians personal receiving benefits themselves while information about psychological costs experienced by claimants did not reduce tolerance.

Language: Английский

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Administrative Burden: Untangling a Bowl of Conceptual Spaghetti

Perspectives on Public Management and Governance, Journal Year: 2021, Volume and Issue: 5(1), P. 16 - 21

Published: Nov. 22, 2021

Abstract Administrative burdens in citizen-state interactions are increasingly gaining attention both research and practice. However, being a relatively young field, there is still considerable disagreement about how to conceptualize measure administrative burdens. In particular, sometimes equated with what the state does, other times target group members experience. We argue that such barrier for further theoretical development has removed focus from studying process which actions converted into individual outcomes. provide advice on conceptually bridge gap between different conceptualizations of burden lay out agenda covering next important empirical steps based shared understanding. propose developing conceptual foundation will help asking new questions building cumulative knowledge. To illustrate these points, we present series future engage with.

Language: Английский

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Public Administration and Creeping Crises: Insights From COVID-19 Pandemic in Italy

The American Review of Public Administration, Journal Year: 2020, Volume and Issue: 50(6-7), P. 621 - 627

Published: July 17, 2020

The COVID-19 pandemic has demonstrated that a new and unforeseen threat easily outmatched political-administrative systems currently in place. Our commentary on the Italian case contributes to call for public administration scholars incorporate crisis management into main research agendas of field. We focus regulatory capacity is needed tackle effects COVID-19. Under conditions radical urgency uncertainty, policy been based temporary, fast-track procedures. latter have regularly applied when governments confront with natural disasters prompt action ensured by repertoire extraordinary measures running parallel burdensome ordinary discuss implications this “two-track” approach governance legitimacy. also extrapolate existing trends engage projection future developments.

Language: Английский

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