International Journal of Environmental Research and Public Health,
Journal Year:
2023,
Volume and Issue:
20(5), P. 4589 - 4589
Published: March 5, 2023
The
COVID-19
pandemic
increased
global
anxiety,
and
many
people
shopped
less
frequently.
This
study
quantifies
customer
preferences
in
where
to
shop
while
following
social
distancing
regulations,
specifically
focusing
on
customers’
anxiety.
Collecting
data
online
from
450
UK
participants,
we
measured
trait
queue
awareness,
safety
preferences.
Confirmatory
factor
analyses
were
used
develop
novel
awareness
preference
variables
new
items.
Path
tested
the
hypothesised
relationships
between
them.
Queue
anxiety
positive
predictors
of
preference,
with
partially
mediating
effect
These
results
suggest
that
for
shopping
at
one
business
not
another
may
depend
safe
queueing
waiting
conditions,
especially
those
more
anxious
about
transmission.
Interventions
target
highly
aware
customers
are
suggested.
Limitations
acknowledged
areas
future
development
outlined.
Sustainability,
Journal Year:
2023,
Volume and Issue:
15(2), P. 945 - 945
Published: Jan. 4, 2023
Online-to-offline
(O2O)
commerce
is
a
specific
form
of
omnichannel
retailing,
wherein
consumers
search
and
purchase
online
then
consume
offline.
There
are
many
different
O2O
models,
new
businesses
emerging
during
the
COVID-19
pandemic;
they
can
be
categorized
into
two
types
services:
to-shop
to-home.
However,
few
studies
have
focused
on
consumer
behavior
in
comprehensive
scenario,
no
study
has
attempted
to
compare
differences
between
to-home
consumers.
Therefore,
this
aimed
propose
universal
model
predict
consumers’
continued
intention
use
services
terms
factors
influencing
behavior.
A
cross-sectional
survey
was
conducted,
PLS-SEM
used
for
data
analysis.
The
basic
SEM
results
indicated
that
habit,
performance
expectancy,
confirmation,
offline
facilitating
conditions
main
predictors.
multigroup
analysis
showed
regarding
hedonic
motivation,
price
value,
perceived
risk.
suggests
marketers
designers
various
scenarios
framework
build
their
business
plans
develop
marketing
strategies
or
sub-platforms
Frontiers in Public Health,
Journal Year:
2024,
Volume and Issue:
11
Published: Jan. 8, 2024
Online
food
delivery
(OFD)
applications
provide
easy
access
to
food,
eliminating
the
need
for
cooking
and
meal
planning.
However,
they
predominantly
promote
processed
calorie-dense
foods,
potentially
impacting
diet
health.
This
study
aimed
describe
use
of
OFD
services
in
a
sample
Italian
workers
students,
explore
potential
determinants
usage
assess
possible
differences
between
these
two
categories.
British Food Journal,
Journal Year:
2023,
Volume and Issue:
126(5), P. 1958 - 1980
Published: July 24, 2023
Purpose
The
purpose
of
this
study
is
to
understand
the
psychological
mechanism
that
affects
consumer
trust
by
focusing
on
formation
and
influence
process
contracts,
taking
opportunity,
explore
paths
food
quality,
safety
service
quality
in
online
market,
provide
theoretical
suggestions
for
building
businesses'
consumers.
Design/methodology/approach
This
based
an
empirical
investigation
uses
partial
least
square
structural
equation
modeling
analysis.
Survey
data
were
collected
from
359
APP
users
transaction
platforms
China.
Findings
Food
through
mediating
effects
relational
transactional
contracts.
However,
differences
between
these
influencing
are
obvious
shift
with
changes
marketing
channels.
Practical
implications
contributes
body
research
exploring
transactions
as
emerging
trend
Some
optimization
strategies
provided
enterprises
involved
transactions.
Originality/value
a
pioneering
revealing
contracts
missing
but
significant
mediator
its
antecedents.
People
make
a
vast
number
of
decisions
every
day
and
these
invoke
either
reflective
or
automatic
behavior.
Using
e.g.,
nudging
to
influence
person's
behavior
in
positive
direction
can
have
beneficial
sustainable
effects.
This
study
aims
illustrate
how
digital
design
friction
be
used
induce
users
services
during
their
decision-making.
The
field
is
the
user's
reflection
regarding
choices
when
ordering
meals
online.
results
provided
from
this
initial
case
showed
that
participants
preferred
prototypes
with
implemented
approaches
over
neutral
prototype.
Nudging
had
great
impact
on
decision-making
process
feelings
such
as
guilt
if
did
not
select
option
lowest
carbon
footprint.
approach
also
induced
among
participants.
Introducing
so-called
but
no
decisions.
Results
even
detailed
information
prototype
an
informative
behavior,
which
some
cases
participants'
