Journal of Psychology in Africa,
Journal Year:
2022,
Volume and Issue:
32(2), P. 159 - 165
Published: March 4, 2022
This
study
investigated
the
socio-demographic
predictors
of
psychosocial
resources
in
call
centre
agents.
A
non-probability
sample
409
agents
from
Nigeria
(n
=
145,
female
63%,
male
37%)
and
South
Africa
264,
72%,
28%)
were
participants
(mean
age
45
years,
SD
0.49;
single
62%
[Nigeria];
73%
[South
Africa]).
The
completed
Maslach
Burnout
Inventory
(MBI),
Orientation
to
Life
Questionnaire
(OLQ),
Assessing
Emotions
Scale
(AES),
Personal
Views
Survey
(PVS
II)
person.
Regression
analysis
results
indicated
that
younger
married
status
predicted
higher
professional
efficacy.
Longer
tenured
employees
had
a
sense
coherence
challenge,
while
those
with
shorter
tenure
overall
hardiness.
Human
departments
should
provide
counselling
differentiated
by
pertinent
characteristics.
Psychology Research and Behavior Management,
Journal Year:
2023,
Volume and Issue:
Volume 16, P. 1079 - 1095
Published: April 1, 2023
Despite
extensive
research
on
the
impact
of
corporate
social
responsibility
(CSR)
employee
outcomes,
only
limited
has
been
conducted
to
investigate
CSR
healthcare
employees'
burnout
(BUO).
Additionally,
underlying
mechanism
by
which
may
reduce
BUO
not
fully
understood.
In
order
fill
these
gaps,
we
explored
relationship
between
and
BUO,
as
well
possible
mediating
effects
subjective
wellbeing
(SW)
compassion
(CM).
Also,
admiration
(AM)
was
examined
a
moderating
factor.The
study
utilized
questionnaire
collect
data,
distributed
using
paper-pencil
method.
A
total
335
employees,
including
nurses,
doctors,
paramedics,
general
administration,
participated
in
study.
Specifically,
focused
segment
Pakistan.
survey
assess
participants'
perceptions
practices,
AM,
SW,
CM
within
their
organizations.
The
consisted
several
standardized
scales
validated
previous
research.We
investigated
AMOS
software.
negatively
associated
with
CSR,
suggesting
that
organizations
strong
practices
be
able
burnout.
Moreover,
mediated
both
(CM),
revealing
how
Furthermore,
found
buffered
BUO.BUO
is
growing
concern
among
professionals
potential
quality
patient
care,
staff
morale,
and,
ultimately,
success
settings
can
effectively
addressed
implementing
strategies.
Effective
strategies
should
implemented
meaningful
way
employees
provide
them
opportunities
engage
activities
align
values
interests.
Psychology Research and Behavior Management,
Journal Year:
2023,
Volume and Issue:
Volume 16, P. 283 - 302
Published: Feb. 1, 2023
The
issue
of
burnout
has
been
identified
as
one
the
most
pressing
challenges
in
organizational
management,
impacting
ability
an
organization
to
succeed
well
employee
productivity.
In
healthcare
industry,
is
particularly
prevalent.
Burnout
received
increasing
attention
from
scholars,
and
different
models
have
also
proposed
address
this
issue.
However,
on
rise
healthcare,
especially
developing
countries,
indicating
need
for
more
research
how
mitigate
burnout.
Research
indicates
that
internal
corporate
social
responsibility
(ICSR)
a
significant
impact
behavior.
little
paid
exploring
ICSR
might
effectively
reduce
This
study
aims
investigate
are
related
sector
country.
addition,
we
tested
subjective
well-being
resilience
mediate
moderate
effect
burnout.Data
were
collected
402
employees
working
hospitals
Pakistan.
our
study,
used
self-administered
questionnaire
data
collection
instrument.
We
adapted
items
survey
reliable
already
published
sources.
Data
was
carried
out
three
waves.Hypotheses
evaluated
using
structural
equation
modeling
(SEM).
Software
such
IBM-SPSS
AMOS
purpose.
significantly
reduces
employees'
burnout,
according
results
analysis.
relationship
between
found
be
mediated
by
well-being,
moderated
well-being.In
light
findings,
can
take
some
important
steps
resolve
problem
specifically
stresses
importance
contextual
resource
preventing
among
employees.
International Journal of Environmental Research and Public Health,
Journal Year:
2022,
Volume and Issue:
19(18), P. 11222 - 11222
Published: Sept. 7, 2022
Employee
turnover
causes
various
organizational
disruptions,
including
economic
and
social
loss
a
deficit
in
knowledge-skill
inventory.
Considering
different
forms
of
disruptions
associated
with
employee
turnover,
the
contemporary
literature
on
sciences
has
shown
serious
concern
dealing
challenge
turnover.
However,
shockingly,
rate
tourism
hospitality
sector
been
reported
to
be
critically
high
even
at
global
level.
Moreover,
considering
customer-facing
nature
this
industry,
more
consequences
for
compared
other
segments
economy.
Past
acknowledged
role
employee-related
corporate
responsibility
(ERCSR)
activities
an
organization
influencing
behavior.
critical
knowledge
gap
domain
still
exists.
That
is,
most
prior
studies
tested
impact
ERCSR
positive
behavior
did
not
test
how
engagement
may
reduce
intentions,
especially
context.
To
fill
gap,
study
aimed
investigate
relationship
between
intentions
developing
country.
Additionally,
mediating
roles
quality
work
life
intrinsic
motivation
were
also
above-proposed
relationship.
The
hotel
employees
respondents
survey
who
provided
their
responses
related
variables
self-administered
questionnaire
(n
=
278).
A
hypothetical
model
was
developed
analyzed
help
structural
equation
modeling
technique.
results
confirmed
that
orientation
significantly
reduces
employees,
whereas
both
buffered
association
by
producing
effects.
These
findings
have
theoretical
practical
implications,
among
which
important
implication
is
realize
key
reducing
employees’
Various
implications
are
discussed
detail.
Horticulturae,
Journal Year:
2021,
Volume and Issue:
7(9), P. 318 - 318
Published: Sept. 16, 2021
This
research
fills
several
gaps
in
the
literature
not
investigated
previous
studies.
First,
it
examines
how
responsible
leadership
(RL)
of
chief
executive
officer
(CEO)
influences
medium-sized
technology
farms
to
adopt
environmental
innovation
(EI)
through
pro-environmental
behaviors
(PBs)
senior
team
(SET)
according
theory
social
learning,
as
only
took
institutional
and
utilitarianism
driving
factors
agricultural
innovation.
Second,
we
propose
potential
growth
model
(PGM)
from
a
sample
105
CEOs
their
SETs
handle
problem
that
an
individual
may
regulate
his
based
on
he
translates
understands
surrounding
environment,
because
has
ignored
this
perspective.
Lastly,
offers
recommendations
for
implementation
EI
also
expands
related
sustainable
production.
Sensors,
Journal Year:
2021,
Volume and Issue:
21(17), P. 5687 - 5687
Published: Aug. 24, 2021
With
the
popularity
of
financial
technology
(fintech)
chatbots
equipped
with
artificial
intelligence,
understanding
user’s
response
mechanism
can
help
bankers
formulate
precise
marketing
strategies,
which
is
a
crucial
issue
in
social
science
field.
Nevertheless,
towards
has
been
relatively
under-investigated.
To
fill
these
literature
gaps,
latent
growth
curve
modeling
was
adopted
by
present
research
to
survey
Taiwanese
users
fintech
chatbots.
The
study
proposed
customer
continuance
model
predict
intention
for
and
that
cognitive
emotional
dimensions
positively
influence
attitude
toward
chatbots,
turn,
influences
over
time.
In
total,
401
customers
were
surveyed
through
three
time
points
examine
relationship
between
variables
six
months.
results
support
theoretical
this
advance
information
adoption
model.
Mathematics,
Journal Year:
2021,
Volume and Issue:
9(16), P. 1962 - 1962
Published: Aug. 17, 2021
To
fill
in
the
literature
flaws
that
have
not
been
detected
previous
studies,
this
research,
therefore,
examines
driving
factors
of
proactive
environmental
strategy
(PES).
First,
research
proposes
how
corporate
social
responsibility
(CSR)
predicts
agricultural
company’s
PES
through
intermediary
mechanism
green
organization
identification
(GOI)
top
management
team
(TMT)
according
to
symbolic
context
and
theory
high-level
echelon,
solve
first
gap
exploring
what
can
drive
PES.
Second,
a
multi-level
growth
curve
model
(MGCM)
individuals
adjust
their
behavioral
intentions
over
time
translation
understanding
use
environment,
because
past
studies
consist
almost
cross-sectional
properties.
Third,
has
also
neglected
framework,
leading
hierarchical
reasoning
bias.
Therefore,
believes
MGCM
gap.
Finally,
collected
400
TMT
employees
from
100
different
companies
Taiwan
three-stage
for
six
months.
The
results
show
CSR
will
significantly
lead
more
GOI,
GOI
adoption.
only
advance
sustainability
but
serve
as
guide
implement
Agriculture,
Journal Year:
2021,
Volume and Issue:
11(11), P. 1052 - 1052
Published: Oct. 27, 2021
To
achieve
sustainable
production
in
medium-sized
farms,
this
research
proposes
a
hierarchical
linear
modeling
(HLM)
to
predict
environmental
strategy
(ES),
which
is
crucial
source
of
production.
Based
on
the
theory
upper
echelons,
present
puts
forward
that
leadership
(EL)
chief
executive
officer
(CEO)
at
phase
one
affects
development
corporate
social
responsibility
(ECSR)
adoption,
turn
ES
adoption
over
time.
The
empirical
data
were
obtained
through
three-stage
sampling
method
90
CEOs
and
270
members
senior
management
teams
(SETs)
Taiwanese
period
six
months.
results
support
higher
level
CEO
EL
ECSR
adoption.
This
opens
new
direction
for
by
showing
how
implement
organizational
mechanisms
(EL).
These
findings
can
fill
gaps
literature
farms
also
help
these
adopting
ES.
Debt
collection
companies
buy
overdue
debts
on
the
market
in
order
to
collect
them
and
recover
highest
possible
amounts
of
a
debt.
The
pursuit
debt
recovery
by
employees
agencies
is
very
demanding
task.
aim
article
propose
rule-based
model
for
managing
process
mass
company,
which
will
make
more
efficient.
To
achieve
this,
we
have
chosen
decision
tree
as
machine
learning
technique
best
suited
creating
rules
based
extensive
data
from
company.
classification
accuracy
tree,
regardless
possibility
acquiring
knowledge,
proved
be
among
tested
methods,
with
an
rate
85.5%.
Through
experiments,
generated
16
stable
assist
process.
proposed
approach
allows
elimination
that
are
difficult
at
initial
stage
decide
whether
pursue
amicable
or
escalate
legal
action.
Our
also
enables
determination
specific
actions
during
each
proceedings.
Abandoning
certain
reducing
their
frequency
alleviate
burden
agency
help
avoid
typical
burnout
associated
this
line
work.
This
path
making
organizational
culture
sustainable.
confirms
using
automatically
generate
procedural
automate
purchasing
collecting
debts.
However,
would
require
larger
set
attributes
than
what
currently
possess.
Management Research Review,
Journal Year:
2022,
Volume and Issue:
46(6), P. 777 - 789
Published: Sept. 9, 2022
Purpose
During
the
COVID-19
pandemic,
many
organizations
adopted
remote
work
policies.
Meanwhile,
loss
of
collocated
environment
made
it
challenging
for
supervisors
to
have
a
clear
vision
their
employees,
which
may
impact
quality
performance
evaluation
and
developmental
decisions.
This
paper
aims
resolve
this
problem
by
identifying
resources
in
workplace
that
can
help
restore
capacity
employees.
Design/methodology/approach
The
authors
take
perspectives
job
resource-demand
model
illustrate
theoretical
framework
recognizes
resource
holders
at
various
levels
organization.
see
as
key
meet
demand
“seeing”
employees
workplace.
Findings
Specifically,
should
offer
information
via
skillful
communication
because
lost
opportunities
in-person
observation.
Further,
administration
is
urged
deliver
competence
through
training
development
lack
experience
management.
Moreover,
provide
social
support
creating
avenues
virtual
networking
activities,
so
make
up
random
available
environment.
Research
limitations/implications
Improving
supervisors’
new
challenge
coming
with
installation
Further
research
called
empirically
test
identify
more
ways
increase
reduce
demands
supervisors;
thus,
helping
them
ease
into
supervision
Practical
implications
informs
adjust
strategy
management
adapt
Originality/value
noted
increasing
concerns
low
visibility
workers
was
partially
due
impaired
supervisors,
who
context
Supervisors’
taken
granted
traditional
there
not
much
done
on
topic.
prompted
us
develop
based
model.