Augmented reality experiences: Consumer‐centered augmented reality framework and research agenda DOI Creative Commons
Sergio Barta, Raquel Gurrea, Carlos Flavián

et al.

Psychology and Marketing, Journal Year: 2024, Volume and Issue: 42(2), P. 634 - 650

Published: Oct. 21, 2024

Abstract Since the launch of Pokémon Go, augmented reality (AR) has been one main research areas within new technologies. Integrating digital elements into physical world presents exceptional opportunities for different sectors, enabling enhanced interactions and experiences. This study conducts a systematic review AR literature, highlighting theories, theoretical frameworks, methodologies employed. It also classifies types devices diverse contexts in which they are applied. Through comprehensive thematic analysis, four principal current identified: (1) media characteristics consumer outcomes, (2) psychological influential factors (3) app features technology adoption, (4) recommendations implementation industry advantages. Furthermore, provides key insights introduces consumer‐centered framework. The article concludes by proposing future agenda, prospective studies that can contribute from perspective content, context, device, consumer, as well avenues methodological perspective.

Language: Английский

Using augmented reality to reduce cognitive dissonance and increase purchase intention DOI Creative Commons
Sergio Barta, Raquel Gurrea, Carlos Flavián

et al.

Computers in Human Behavior, Journal Year: 2022, Volume and Issue: 140, P. 107564 - 107564

Published: Nov. 17, 2022

(AR) has been shown to improve consumers' shopping decisions and experiences. Based on a theoretical stimulus-organism-response model cognitive load theory, this research examines the effects that AR variables related load, hitherto scarcely considered. Specifically, impact of perceived similarity among options, confusion caused by overchoice prepurchase dissonance purchase-related behavioral intention such as purchase willingness pay for products. The study is based web experiences an online cosmetics store which offers wide assortment mixed-method combines two focus groups experiment. This combination allows triangulation findings provide corroboration. results showed reduces through its overchoice. Furthermore, lower enhances intentions, resulting in greater more product. extends knowledge benefits provided consumers their decision-making impacts similarity, dissonance. application e-commerce shops particularly useful when similar products offered. Online retailers can use economic performance both increasing sales' volumes margins.

Language: Английский

Citations

82

In-Depth Review of Augmented Reality: Tracking Technologies, Development Tools, AR Displays, Collaborative AR, and Security Concerns DOI Creative Commons
Toqeer Ali Syed, Muhammad Shoaib Siddiqui, Hurria Binte Abdullah

et al.

Sensors, Journal Year: 2022, Volume and Issue: 23(1), P. 146 - 146

Published: Dec. 23, 2022

Augmented reality (AR) has gained enormous popularity and acceptance in the past few years. AR is indeed a combination of different immersive experiences solutions that serve as integrated components to assemble accelerate augmented phenomena workable marvelous adaptive solution for many realms. These include tracking means keeping track point reference make virtual objects visible real scene. Similarly, display technologies combine world with user’s eye. Authoring tools provide platforms develop applications by providing access low-level libraries. The libraries can thereafter interact hardware sensors, cameras, other technologies. In addition this, advances distributed computing collaborative also need stable solutions. various participants collaborate an setting. authors this research have explored regard present comprehensive review aid doing improving business transformations. However, during course study, we identified there lack security areas (CAR), specifically area trust management CAR. This study proposed trusted CAR architecture use-case tourism be used model researchers interest making secure AR-based remote communication sessions.

Language: Английский

Citations

73

Context in augmented reality marketing: Does the place of use matter? DOI Creative Commons
S. Au, Philipp A. Rauschnabel, Reto Felix

et al.

Psychology and Marketing, Journal Year: 2023, Volume and Issue: 40(11), P. 2447 - 2463

Published: April 12, 2023

Abstract Augmented reality (AR) integrates virtual content into a consumer's perception of the real world. While academic interest in AR is growing, most prior research has focused on consumer evaluations and neglected physical context which consumed. Addressing this gap, two experimental studies showed that (e.g., experiencing sofa at home vs. university classroom) impacts judgments evaluations. The results reveal primary effects context. First, contexts objects meet users' personal cultural expectations associated with specific location living room) increase plausibility. However, such functionally appropriate (counterintuitively) decrease local presence (i.e., product “here”). Study 2 extends model by showing plausibility (a rational deliberate assessment content) both impact utilitarian benefits, whereas stronger effect perceived tangibility. findings extend theory psychological mechanisms impacting judgment AR, they provide managers important insights regarding influence downstream variables their metaverse marketing strategies.

Language: Английский

Citations

40

I will be with you Alexa! The impact of intelligent virtual assistant's authenticity and personalization on user reusage intentions DOI
Saifeddin Alimamy, Mohammad Amin Kuhail

Computers in Human Behavior, Journal Year: 2023, Volume and Issue: 143, P. 107711 - 107711

Published: Feb. 20, 2023

Language: Английский

Citations

38

Augmented reality in marketing: Conceptualization and systematic review DOI

Elodie Massa,

Riadh Ladhari

International Journal of Consumer Studies, Journal Year: 2023, Volume and Issue: 47(6), P. 2335 - 2366

Published: March 27, 2023

Abstract This systematic review of the literature focuses on use AR and its impacts in marketing area. It provides a multidisciplinary, up‐to‐date synthesis an exhaustive classification AR. Through SPAR‐4‐SLR protocol, 148 articles were selected for analysis. The study has three main objectives. First, it reports key characteristics (distribution by year, publication outlets, etc.), theoretical models, methodologies used this research domain. Second, suggests types according to their triggers object augmentation (self vs. external). Third, proposes framework that presents (1) features attributes experience; (2) cognitive, affective, social mediators; (3) outcomes these experiences. Key moderators (types AR, products, individual characteristics, etc.) are also discussed. Using TCCM (theories, context, methodologies), offers several future avenues highlights importance considering effects different Finally, pointers managers how develop efficient solutions can be reduce company's carbon footprint.

Language: Английский

Citations

38

Factors Influencing Customers’ Apparel Shopping Intention in Metaverse DOI
Rajasshrie Pillai, Brijesh Sivathanu, Nripendra P. Rana

et al.

Journal of Computer Information Systems, Journal Year: 2023, Volume and Issue: unknown, P. 1 - 16

Published: Dec. 5, 2023

The emergence of the metaverse has opened an unbelievable online virtual world offering real-life immersive experiences to consumers. This study examines customers' fashion apparel shopping intentions in e-commerce metaverse. We propose a conceptual framework based on behavioral reasoning theory (BRT) investigate reasons for adoption (or not) survey 1170 customers was performed, and PLS-SEM used analyze data. findings suggest that perceived enjoyment, interactivity, imagination, sense immersion favors adoption, whereas risk, traditional barrier, image technological anxiety deter adoption. Our results advance literature innovative technology intention. provide guidelines marketers managers.

Language: Английский

Citations

32

Consumers’ Experience and Satisfaction Using Augmented Reality Apps in E-Shopping: New Empirical Evidence DOI Creative Commons
Mirela-Catrinel Voicu, Nicoleta Sîrghi, Daniela Maria-Magdalena Toth

et al.

Applied Sciences, Journal Year: 2023, Volume and Issue: 13(17), P. 9596 - 9596

Published: Aug. 24, 2023

As more consumers adopt virtual try-on apps, shops can offer their goods at any time. Optimizing the online presence of e-tailers is based on technological advances, especially in mobile networks and augmented reality (AR) (VR) apps. This paper examines factors influencing consumers’ experience satisfaction using AR apps makeup e-shopping. We employed constructs from models stimulus–organism–response (SOR) paradigm as a starting point for our research. added fit confidence, social value, innovativeness, used similar research to continued usage intention, perceived utilitarian immersion, hedonistic value. Our Partial Least Squares Structural Equation Modeling (PLS-SEM) approach SmartPLS 4 an questionnaire. obtained that all parameters impact intention utilize applications. Considering total effect (direct indirect), order influence follows: paper’s key findings demonstrate assurance, immersion are most significant direct influences customer behavior

Language: Английский

Citations

27

More than meets the eye: In-store retail experiences with augmented reality smart glasses DOI Creative Commons
Philip E. Pfeifer, Tim Hilken, Jonas Heller

et al.

Computers in Human Behavior, Journal Year: 2023, Volume and Issue: 146, P. 107816 - 107816

Published: May 18, 2023

Augmented reality smart glasses (ARSGs) promise to enhance consumer experiences and decision-making when deployed as in-store retail technologies. However, research date has not studied use cases; instead, it focused primarily on consumers' potential adoption of these devices for everyday use. Nor have prior studies compared ARSG uses with the now-common AR touchscreen devices. The current addresses knowledge gaps by examining whether ARSGs outperform in context experiences. Testing an actual application (n = 308) shows that are superior evoking perceptions immersion mental intangibility. Furthermore, this superiority leads consumers evaluate their shopping more positively, terms decision comfort, satisfaction, ease evaluation, significantly positive effects purchase intentions. These results highlight relevance implementing provide retailers recommendations effective strategies.

Language: Английский

Citations

26

The influence of augmented reality on E-commerce: A case study on fashion and beauty products DOI Creative Commons
Adelya Gabriel, Alina Dhifan Ajriya, Cut Zahra Nabila Fahmi

et al.

Cogent Business & Management, Journal Year: 2023, Volume and Issue: 10(2)

Published: May 17, 2023

Advances in technology have encouraged people Indonesia to shop online. Apart from the convenience feel when shopping online, there are still disadvantages that prevent them trying products they will buy. Therefore, a virtual try-on feature based on augmented reality (AR) could be solution. This study aims determine effect of implementing AR beauty and fashion intention continue using e-commerce. The design this research model is Stimulus, Organism, Response (SOR) theory used investigate factors characteristics. covariance-based structural equation modeling method. involved 549 respondents demonstrated interactivity, novelty, hedonic value satisfaction significantly affect continuance intention. In addition, also had significant purchase results expected input for e-commerce service providers developers improve services users contributes extending SOR context

Language: Английский

Citations

25

A TRIZ-inspired knowledge-driven approach for user-centric smart product-service system: A case study on intelligent test tube rack design DOI
Danni Chang, Fan Li, Xue Jiao

et al.

Advanced Engineering Informatics, Journal Year: 2023, Volume and Issue: 56, P. 101901 - 101901

Published: March 27, 2023

Language: Английский

Citations

23